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Holiday Inn Express Surprise by IHG

2.5 star property
Surprise hotel with outdoor pool and 24-hour fitness

Choose dates to view prices

At Holiday Inn Express Surprise, an IHG Hotel, fuel up for the day with a breakfast buffet. Unwind in the spa tub or soak up some sun by the outdoor pool with comfortable loungers. With free WiFi and concierge services, this hotel is a perfect blend of relaxation and convenience.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • 24-hour fitness center
  • Hot tub
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front-desk safe
  • Snack bar/deli
  • Water dispenser
  • Laundry service

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is CNY785
CNY899 total
includes taxes & fees
May 8 - May 9

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Accessible (Mobility)

Standard Room, Accessible (Mobility) | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, Accessible (Mobility)

7.2 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(78 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(88 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(33 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

9.6 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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The price is CNY775
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includes taxes & fees
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About the neighborhood

Map
16540 N Bullard Ave, Surprise, AZ, 85374

What's nearby

  • Surprise Community Park - 5 min walk - 0.5 km
  • Surprise Stadium - 8 min walk - 0.8 km
  • Surprise Tennis Center - 12 min walk - 1.0 km
  • Sun Village Golf Course - 15 min walk - 1.3 km
  • The Vista Center for the Arts - 17 min walk - 1.5 km

Getting around

  • Phoenix Deer Valley Airport (DVT) - 35 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 48 min drive

Restaurants

  • ‪Better Buzz Coffee - ‬18 min walk
  • ‪Raising Cane's Chicken Fingers - ‬15 min walk
  • ‪In-N-Out Burger - ‬18 min walk
  • ‪Circle K - ‬3 min drive
  • ‪Burger King - ‬4 min drive

About this property

Holiday Inn Express Surprise by IHG

When you stay at Holiday Inn Express Surprise by IHG, you'll be within a 15-minute drive of Peoria Sports Complex. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the outdoor pool. A hot tub and a snack bar/deli are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 115 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Snack bar/deli
  • Water dispenser

What to do

  • Hiking/biking trails nearby
  • Horse riding nearby
  • Fishing nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space (581 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Hot tub
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Also known as

Holiday Inn Express Hotel Surprise
Holiday Inn Express Surprise
Holiday Inn Express Surprise Hotel Surprise
Holiday Inn Express Surprise Hotel
Holiday Inn Surprise
Holiday Inn Surprise
Surprise Holiday Inn
Surprise Holiday Inn

Frequently asked questions

Does Holiday Inn Express Surprise by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Express Surprise by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Express Surprise by IHG?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10 PM.

Are pets allowed at Holiday Inn Express Surprise by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Holiday Inn Express Surprise by IHG?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Holiday Inn Express Surprise by IHG?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is 11 AM. Express check-out and contactless check-out are available.

Is there an onsite casino at Holiday Inn Express Surprise by IHG?

No, this hotel doesn't have a casino, but Desert Diamond Casino - West Valley (18-min drive) is nearby.

What is there to do at Holiday Inn Express Surprise by IHG and nearby?

Have fun with nearby activities like fishing, hiking, and horseback riding. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Holiday Inn Express Surprise by IHG also has a 24-hour fitness center.

What's the area around Holiday Inn Express Surprise by IHG like?

Holiday Inn Express Surprise by IHG is a short 8-minute walk from Surprise Stadium and 14 minutes' walk from Surprise Tennis Center. Travelers say that the hotel is in a great location.

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Reviews

Holiday Inn Express Surprise by IHG Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast options were very good and the staff kept everything stocked. (75 reviews)
  • The property is conveniently located near various restaurants and dining options, including a highly-recommended on-site restaurant. (8 reviews)
  • The pool was heated, clean, and fully stocked with clean towels, making it a great amenity for guests. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Location
Bed
Amenities
Family friendly
Shower
Children
Bathroom

Reviews

Verified

10/10 Exceptional

Clean room, friendly staff, excellent breakfast with great staff keeping everything stocked. Comfortable beds and room.
Becky, 2-night trip
Verified

10/10 Exceptional

Great accommodations
Matthew, 1-night trip
Verified

10/10 Exceptional

Nice, easy stay.
Ginger, 3-night trip
Verified

10/10 Exceptional

Stayed the night to walk to a music festival at the park two blocks away. Clean, friendly, and an amazing hot breakfast 😋
Mary, 1-night trip
Verified

10/10 Exceptional

Housekeeping did a great job, front desk staff was courteous and friendly.
Christopher, 1-night trip
Verified

10/10 Exceptional

great stay at this location .
Jay E, 4-night trip
Verified

10/10 Exceptional

This place was all around excellent!
Sudeepto, 1-night trip
Verified

10/10 Exceptional

Clean,affordable ,good location and good breakfast selection
David, 2-night trip
Verified

10/10 Exceptional

Great place to stay. Staff was awesome.
David, 1-night trip
Verified

10/10 Exceptional

Everything went well, the location was perfect as well as good staff.
Eric, 2-night trip
Verified

10/10 Exceptional

GREAT PLACE, CLEAN GEAT BREAFAST
RODCLIFF, 2-night trip
Verified

10/10 Exceptional

Good service & food
Diana, 4-night trip
Verified

10/10 Exceptional

We were very happy with our stay. We will definitely be back to stay. Amazing breakfast and great friendly service with the lady with short blonde hair and glasses.( I didn’t get her name but she worked at 7:00 am on Monday March 2nd at the food area. Everyone at desk was friendly. We felt so welcomed!
Theresa, 2-night trip
Verified

10/10 Exceptional

Clean lobby, friendly receptionist, easy check in.
EMILY, 1-night trip
Verified

10/10 Exceptional

very good
Michael, 5-night trip
Verified

10/10 Exceptional

The hotel was clean. The staff were super friendly and helpful!
Qiana, 2-night trip
Verified

10/10 Exceptional

Great service and very nice amenities
manny, 2-night trip
Verified

10/10 Exceptional

The room is very clean and the staff is very nice.
Bing, 3-night trip
Verified

10/10 Exceptional

Pleasantly surprised. Clean room Great breakfast Well kept property
Kevin, 1-night trip
Verified

10/10 Exceptional

Very clean and the breakfast bar was not bad.
Jerome, 2-night trip
Verified

10/10 Exceptional

Clean, spacious rooms.
Leslie, 1-night trip
Verified

10/10 Exceptional

Very nice hotel, and great breakfast.
Barbara, 1-night trip
Verified

10/10 Exceptional

All around pleasant stay.
Marc, 2-night trip
Verified

10/10 Exceptional

The staff, especially the young lady who welcomed & checked me in, was excellent. Room was very nice and the hotel was close to a lot of places to eat.
Kirby, 2-night trip
Verified

10/10 Exceptional

Service was great!
Buffey, 1-night trip