Does Residenza D'Epoca Palazzo Galletti offer free cancellation for a full refund?

Yes, Residenza D'Epoca Palazzo Galletti does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Residenza D'Epoca Palazzo Galletti?

Sorry, there's no onsite parking at Residenza D'Epoca Palazzo Galletti.

What are the check-in and check-out times at Residenza D'Epoca Palazzo Galletti?

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM. Check-out time is 10:30 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Residenza D'Epoca Palazzo Galletti and nearby?

Residenza D'Epoca Palazzo Galletti has access to a nearby health club.

What's the area around Residenza D'Epoca Palazzo Galletti like?

Residenza D'Epoca Palazzo Galletti is in Historic Centre of Florence, a short 5-minute walk from Piazza del Duomo and 6 minutes' walk from Cathedral of Santa Maria del Fiore.

Residenza D'Epoca Palazzo Galletti, Florence: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Oct 22, 2024

Very convenient location, walkable to a lot of attractions and restaurants, room is unique style and spacious, pretty good overall

Jing, 1-night trip

8/10 Very good

Jul 16, 2024

Very spacious room and many of Florence’s attractions were nearby within walking distance

Nouman, 2-night trip

10/10 Exceptional

Aug 28, 2024

Claudia Guitz

Great place

CLAUDIA, 3-night trip

8/10 Very good

Jul 31, 2023

Nicely located in a nice old pallazo

Franc, 1-night trip

10/10 Exceptional

Apr 19, 2024

Good, clean , and very large rooms. Older historic building. On the first floor but has no elevator. Good option good location

MOHAMMAD, 2-night trip

8/10 Very good

Jun 17, 2024

There is no elevator in this property.

Gia My, 3-night trip

4/10 Fair

Oct 15, 2023

Hard to find. No one was at the desk when we arrived which was middle of afternoon. Breakfast was plain. Be sure to read description. It is not a hotel. There is no lift. Bately any amenities.

Stella, 1-night trip

2/10 Poor

Jul 7, 2022

The room we got had an air conditioner but it was not cooling the room at all (outside was 95-100 degrees F). Also there was not hot water to take a shower. On top of that the room was full of mosquitos.

Alejandro, 2-night trip

2/10 Poor

Jun 5, 2024

This is terrible place to stay. Our experience was even worse. The Air conditioner in the room was not working and showed E7 error. The place has strict check in time up to 7pm. The staff provided us with late self check in instructions. We contacted hotel staff through messages but the response was we cannot do anything at this time. The morning staff will support this issue. We kept the window open as it was suffocating with no AC. We didn’t realize that will have mosquitoes through. We had so many mosquito bites in the morning. Overall, horrible place. Run away and don’t stay here.

4/10 Fair

Oct 5, 2024

I booked from Expedia website. I paid for breakfast included when I booked hotel. Because i had to pay more when website asked if I want to include breakfast. I click yes. But when stay, the Residenza D'Epoca Palazzo Galletti said NO INCLUDE BREAKFAST. THAT MEANS EXPEDIA CHEATED US. WE PAID MONEY FOR BREAKFAST BUT WE DID NOT HAVE ANY MEALS. THAT IS TERRIBLE MAKE ME DONT WANT USE EXPEDIA IN THE FUTURE TRIP ANY MORE. WHEN I COMPLAIN ABOUT BREAKFAST, THE RECEPTION SAID IF YOU BOOK AT EXPEDIA, YOU CLAIM EXPEDIA. THAT UPSET ME. I PAID FOR THE MEALS BUT I DID GET THE MEALS. NOT FAIR. I TIRED OF GAME OF EXPEDIA WHICH PLAYS GAME WITH ME. THAT TERRIBLE.

phuong, 3-night trip

4/10 Fair

Oct 31, 2024

The room we received looked nothing like the pictures. Everything was old and scratched up, could not cast anything to the tv. The ceiling fan in the bathroom was broken,the heater didnt work in the room, (it was cold). The attendant said they dont turn those on until December ?#?#?. The bathroom was very nice; but i am not sleeping there am i. I was extremely disappointed in this property as it did not look anything like the pictures...it reminded me of a truck stop,road side motel. P.S. The only plus ➕️ was the 5$ breakfast in the morning's, it was very good and the attendant there was stellar 👌 🙌

BRIAN, 3-night trip

6/10 Good

Oct 30, 2024

The room was clean and wonderfully spacious. There was even a lovely small balcony. We also enjoyed the breakfast. However the fridge in the room did not work and though I spoke with staff three times, nothing was ever done, not even a verbal response. Though we enjoyed our room, the building was rundown and unclean. I saw garbage on the floor in the lobby for three of the five days we were there. I even took a photo, if you wish to see it. The walls were dingy and looked as if the place hadn’t been painted in many decades. Another concern was late arrivals. Two nights we were assisting late arrivals because it was difficult for them to contact any staff to access their rooms. One night we let in a group of seven people to sleep in the reception area because there was no way for them to contact the staff to get into their rooms. No emergency number was provided, and no staff was on the premises. The family got to their rooms in the morning at 6am when the cook arrived to prepare breakfast. This is not a place I would recommend to anyone.

Cheryl, 5-night trip

10/10 Exceptional

Oct 24, 2024

belleza del palacio muy bien ubicado. muy contenta. la escuela de idioma hace ruido con las sillas durante la tarde sino todo bien

Catherine, 5-night trip

8/10 Very good

Oct 22, 2024

Nice location and OK room.

MIN-KYU, 1-night trip

4/10 Fair

Sep 27, 2024

Except the location everything else was bellow average. No night stands, no coffee or tea maker in the facility or in room. They didn’t change our sheets during the five nights stay. Breakfast was awful , they hardly had anything and what they had was terrible. The blanket they provided had hair all over was dirty. No bottled water in the room or the facility.

hossein, 5-night trip

2/10 Poor

Sep 22, 2024

The only thing good about this hotel is its location to duomo. Otherwise it was dirty, EXTREMELY BAD SMELL (we stayed in Superior Room), fridge did not work, AC did not work, toilet flush intermittent, glass shelf hanging on by thread over toilet, side table cracked. We told the desk about the fridge and AC right away, and we got almost a shoulder shrug. Again on leaving the lady at front desk asked how stay was (a different employee this time) and when we told her our complaints, all that was said was sorry. Just as an added point, expedia emailed us the same night coincidentally to ask how our check in was and I emailed them all our complaints, no response from them either. VERY DISAPPOINTED IN ALL ASPECTS OF CUSTOMER SERVICE!!

David, 3-night trip

10/10 Exceptional

Sep 5, 2024

We loved our stay in Residenza D’Epoca Pazzo Galletti. The staff were extremely welcoming and walked us to our room and showed us how to use the key, lights and hot water (we have travelled to a few places in Italy during this holiday and no one else provided this attention for us). The rooms are beautiful and bed were very comfy. The location is great, it’s close to restaurants bars and walking distance from the train station. Breakfast was also a lovely addition. 10/10 stay 😊

Fiona, 1-night trip

10/10 Exceptional

Aug 16, 2024

Excellent accommodation for good price!

Maribel, 3-night trip

8/10 Very good

Jul 12, 2024

Historical place in central Florence

Let's call it a true period piece. That's exactly what Residenza d'Epoca means. There is no elevator in this historical building. The hotel occupies the second floor of a larger building pretty much in the center of Florence. Our room was exactly the one pictured in the Hotels.com advertisements. In the room one felt like being transported to an earlier century. The king-size bed was very comfortable and, overall, the room was very spacious. So was the bathroom with shower and European bathtub (long enough and deep enough to take a real bath in, which I thoroughly enjoyed). Some features needed updating like the light fixtures above the sink and the drainage of the sink itself. I am not sure whether I would like to stay in that room during mid-summer since there was no air-conditioning device visible. And without A/C in that huge room, getting a good night's sleep could be a real chore. Still, the room was a reall oddity and, therefore, I did like it very much.

Michael, 4-night trip

10/10 Exceptional

Jul 11, 2024

Wow

Christian, 2-night trip

10/10 Exceptional

Jul 6, 2024

Good place to stay. Beautiful room. Love it. Definitely recommended.

Chetan, 1-night trip

10/10 Exceptional

Jul 1, 2024

Amazing hotel room with a beautiful terrace. This is a beautiful hotel with incredible staff. We were upgraded upon arrival to the most beautiful room with decorative frescoes painted on the walls. The space was magical and the kindness of the staff made our stay extra special. Breakfast and the breakfast chef was an added bonus. We would definitly stay here again. Thank you.

Christina, 2-night trip

8/10 Very good

Jun 25, 2024

Good location. Restaurants and bars nearby. Breakfast room cramped and limited choices but generally ok.

Stefan, 3-night trip

10/10 Exceptional

May 22, 2024

Très belle et grande chambre d’époque, avec des plafonds immenses et décorés. Au calme côté cours. Pas très loin de la Cathédrale à pieds.

François, 1-night trip

4/10 Fair

May 17, 2024

A big bed, but a very tiny breakfast

Nice location in Santa Croce, but a few things... The room we had (Giove) had a very cool Medici-sleeping chamber vibe, with forced perspective murals on every wall, high ceilings with exposed beams & a large elaborate light fixture hanging down. I make note of the light fixture, as it bounced & wobbled from a large group of children (??) running & tumbling on the floor above, all the way until 7PM. The desk clerk said, "Oh, that must be the school," as if that was a given. There would be an adult shouting, "Uno, due, tre, PRONT-O-O-O!," followed by stomps & thuds across the ceiling. And, while there was a bed, they must have forgotten the "breakfast" part of "B&B". The spread consisted of some cheese, some packaged dried-toast. We were offered croissants & coffee, but, it was very poor overall.

James, 1-night trip

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