It was a great stay, very clean staff was extremely helpful. They wouldn’t take a $100 bill at breakfast for a $92 check but that’s the only setback we had.
Simone
2 晚家庭旅行
8/10
At check in crew need customer service training.. lacking professionalism!
真实旅客
2 晚商务旅行
10/10
Julie
1 晚行程
10/10
Hilton Elk Grove was clean and friendly. Run was nice and shower was excellent. Only issue I had was paying for the breakfast buffet for$16 each, and the was barely any food in the pots.
Jaime
1 晚结伴旅行
8/10
The hotel in general was very nice. The reception desk clerk was very friendly. The only disappointment was there the TV in the room was just a tv, no option to stream from our accounts. The location was great. Lots of places to eat or look at within walking distance.
真实旅客
1 晚家庭旅行
6/10
Clean and perfectly maintained, but there was no complimentary breakfast. What food they did serve wasn’t worth the cost. The hotel is nice, but next time I visit Sacramento, I’ll choose a different place to stay.
Einar
1 晚行程
8/10
Our room was amazingly spacious and beautiful. My biggest concerns were that BOTH thermostat devices were not working. The one in the main bedroom never cooled off the room and stayed at 71⁰ although it ran for 2 days uninterrupted. The living room thermostat had missing buttons completely, so we controlled the temperature with tweezers.
The main bathroom was also in need of updating, with peeling wallpaper and a shower that was unsure of it exact temperature settings at any time.
The carpet also needs a good cleaning, as it left our socks dirty on the bottom.
As much as we thoroughly appreciate and enjoyed our stay, we hope the upgrades would happen soon, so that others might have a 100% approval rating for this wonderful hotel and its amazing staff.
LeShea
2 晚家庭旅行
4/10
isa
1 晚家庭旅行
6/10
Nice staff but at the end of the day you really want a clean room and comfortable bed, here it’s a very tired room where I didn’t want to take off my shoes because the rug was filthy and the bed was too soft and lumpy.
真实旅客
1 晚家庭旅行
10/10
Alicia
1 晚家庭旅行
10/10
In Elk Grove for a swim meet for our granddaughter. It was a convenient location with plenty of restaurants and shopping nearby.
Rebecca
2 晚家庭旅行
10/10
Sherry
1 晚行程
10/10
The staff is professional yet attentive to our needs. Had an incident to happen on saturday and staff was attentive and helped me call emergency then he cancelled on my behalf when things got better with my son.
The hotel is clean. The room attendants were coedial and provides any needs requested.
andrea
4 晚家庭旅行
10/10
galen
1 晚行程
10/10
Kevinjeet
1 晚行程
10/10
Love it.
Vernon
2 晚行程
10/10
Daniel
2 晚行程
10/10
It’s was spacious, got the accessible option, maybe that’s why.
Adriana
1 晚行程
6/10
Convenient, staff friendly however hotel tired, needs upgrade
Breakfast fair
Peter
1 晚行程
8/10
This was very convenient hotel since its close to different food options and right off the freeway. The only thing is breakfast is not free and its basically your regular breakfast options. Nothinf special to havw to pay