Our stay was a mixed experience. The first room we were assigned had a strong damp smell, and about half of the floor was soaked. After I spoke with the front desk associate who checked us in, she was very helpful and quickly moved us to another room.
Unfortunately, in the second room, there were visible signs of water damage around the faucet and on parts of the flooring, which was concerning.
That said, everything else about our stay was excellent. The beds were comfortable, housekeeping did a great job, the pool was clean and enjoyable, and the breakfast was outstanding. Those areas definitely deserve five stars.
I hope the hotel addresses the water issues because the staff and amenities were otherwise great.