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Holiday Inn London Brentford Lock by IHG

4.0 star property
Waterfront hotel with restaurant, near Royal Botanic Gardens, Kew

Choose dates to view prices

Holiday Inn Brentford Lock, an IHG Hotel, near Royal Botanic Gardens and Twickenham Stadium offers a relaxing retreat with a coffee shop/cafe and The Open Lobby restaurant. Enjoy the gym, bar, dry cleaning/laundry services, multilingual staff and 24-hour front desk. Guest reviews rave about the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 6 meeting rooms
  • Meeting rooms
  • Terrace
  • 24-hour front desk

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
The current price is CNY508
CNY701 total
includes taxes & fees
Jun 14 - Jun 15

Why we love this property

Flavorful dining choices
This hotel features a restaurant, cafe, and bar for diverse culinary experiences. Guests can kickstart their day with a buffet breakfast.
Pillow perfection
Snooze soundly on hypo-allergenic bedding with personalized pillow options. The hotel's 24-hour room service satisfies midnight cravings.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

8.4 out of 10
Very good
(16 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Balcony (Canal View)

Premium Room, 1 King Bed, Balcony (Canal View) | Room amenity

Premium Room, 1 King Bed, Balcony (Canal View)

8.0 out of 10
Very good
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(23 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(26 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Accessible

Room amenity

Standard Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Room amenity

Standard Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

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The price is CNY652
CNY783 total
includes taxes & fees
Jun 28 - Jun 29
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About the neighborhood

Map
Commerce Road, Brentford, England, TW8 8GA

What's nearby

  • Syon Park - 3 min walk - 0.3 km
  • Syon House - 3 min walk - 0.3 km
  • Royal Botanic Gardens, Kew - 9 min walk - 0.8 km
  • Thames River - 9 min walk - 0.8 km
  • Thames Path - 9 min walk - 0.8 km

Getting around

  • Heathrow Airport (LHR) - 29 min drive
  • Farnborough (FAB) - 37 min drive
  • Luton Airport (LTN) - 76 min drive
  • Gatwick Airport (LGW) - 80 min drive
  • London City Airport (LCY) - 97 min drive
  • Brentford Station - 11 min walk
  • Syon Lane Station - 14 min walk
  • Isleworth Station - 24 min walk
  • Boston Manor Underground Station - 26 min walk

Restaurants

  • ‪The Black Dog Beer House - ‬11 min walk
  • ‪The Griffin - ‬13 min walk
  • ‪The King's Arms Bar and Hotel - ‬11 min walk
  • ‪GAIL's Bakery - ‬5 min walk
  • ‪Coach & Horses - Isleworth - ‬8 min walk

About this property

Holiday Inn London Brentford Lock by IHG

  • Holiday Inn London Brentford Lock by IHG puts you just a 5-minute drive from Royal Botanic Gardens, Kew and Thames River. Guests can visit the fitness center for a workout or grab a bite to eat at The Open Lobby, which serves breakfast, lunch, and dinner. Other features include a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 134 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (13 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (GBP 17 per night)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • 6 meeting rooms
  • Conference space (12745 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Terrace
  • Television in common areas
  • Fitness center
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 46
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Vibrating pillow alarm
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Open Lobby - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 13.95 per person

Parking

  • Covered self parking costs GBP 17 per night
  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Cashless transactions are available.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Brentford Holiday Inn

Brentford Lock

Brentford Lock Holiday Inn

Holiday Inn Brentford

Holiday Inn Brentford Lock

Holiday Inn Brentford Lock Hotel

Holiday Inn Lock Hotel Brentford

Holiday Inn Brentford Lock

London Brentford Lock By Ihg

Holiday Inn Brentford Lock an IHG Hotel

Holiday Inn London Brentford Lock by IHG Hotel

Holiday Inn London Brentford Lock an IHG Hotel

Holiday Inn London Brentford Lock by IHG Brentford

Holiday Inn London Brentford Lock by IHG Hotel Brentford

Frequently asked questions

Does Holiday Inn London Brentford Lock by IHG offer free cancellation for a full refund?

Yes, Holiday Inn London Brentford Lock by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Holiday Inn London Brentford Lock by IHG?

Sorry, pets aren't allowed.

Is parking offered on site at Holiday Inn London Brentford Lock by IHG?

Yes. Self parking costs GBP 17 per night.

What are the check-in and check-out times at Holiday Inn London Brentford Lock by IHG?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.

What is there to do at Holiday Inn London Brentford Lock by IHG and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Holiday Inn London Brentford Lock by IHG?

Yes, there's an onsite restaurant, The Open Lobby.

What's the area around Holiday Inn London Brentford Lock by IHG like?

Holiday Inn London Brentford Lock by IHG is located on the waterfront in Syon, a short 7-minute walk from Syon Park.

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Reviews

Holiday Inn London Brentford Lock by IHG Reviews

8.8

Excellent

9.0

Cleanliness

7.8

Location

8.8

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast options were excellent with a good choice of hot and cold food. (40 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Location
Parking
Restaurant
Food
Shower
Drinks
Bed

Reviews

Verified

10/10 Exceptional

Nice stay and all the staff er kind good help during our time in the hotel.
Samuel, 3-night trip
Verified

8/10 Very good

Friendly and helpful staff.
Roberto, 2-night trip
Verified

8/10 Very good

Clean hotel good location decent breakfast although sausages could maybe be cooked a little longer as looked eneamic,, and orange juice was empty both days
Ian, 2-night trip
Verified

10/10 Exceptional

Lovely rooms, excellent breakfast, friendly staff! A very pleasant and enjoyable 4-night stay. Thank you very much!
Kalliopi, 4-night trip
Verified

10/10 Exceptional

Clean room. Friendly staff. Superb breakfast. Location.
Tony Morris, 7-night trip
Verified

8/10 Very good

Good location
Mark, 1-night trip
Verified

10/10 Exceptional

Hotel was clean and festive and the rooms lovely and big, clean and well Sri Kes with tea / coffee. Beds very comfy.
Jo, 1-night trip
Verified

10/10 Exceptional

Pleasant stay. Staff were helpful and polite. Great transit and dining options nearby.
Ferdinand, 4-night trip
Verified

10/10 Exceptional

Brilliant and super comfortable stay overall!
Thushara, 2-night trip
Verified

10/10 Exceptional

excellent customer service from the staff at both the reception desk and in the restaurant/bar
Jim, 1-night trip
Verified

10/10 Exceptional

Nice location with restaurants and convenience stores nearby and a great view and the staff were friendly and helpfull
Erika, 1-night trip
Verified

10/10 Exceptional

Friendly staff and good breakfast
RHODORA, 1-night trip
Verified

10/10 Exceptional

Very comfortable beds. Nice that the window doors opened inwards for more fresh air in the room.
Tina, 3-night trip
Verified

8/10 Very good

A good location hotel with good breakfast
Riyadh, 3-night trip
Verified

10/10 Exceptional

Really friendly & helpful staff

Good location. Nice views of the canal. Close to pubs and restaurants. Close to Airport. Really helpful staff especially at breakfast which makes a huge difference to your stay.
Dabheoc, 1-night trip
Verified

10/10 Exceptional

A very pleasant stay

A very pleasant stay, spacious room, comfy bed. I would recommend this hotel.
2-night trip
Verified

6/10 Good

This isn't a 4* star hotel as advertised on Expedia. Id give 2.5* star at best. Cheap rooms with some broken parts, not easy / possible to control heating, basic gym equipment with some machines broken. Staff were friendly and room was clean.
Samuel, 1-night trip
Verified

10/10 Exceptional

It was clean and comfortable. An affordable stay close to the airport.
Gwen, 1-night trip
Verified

8/10 Very good

A very nice hotel good breakfast and very helpful staff
Michael, 1-night trip
Verified

10/10 Exceptional

Everything was amazing about the hotel, staff so welcoming
Webster Bongani G, 1-night trip
Verified

8/10 Very good

Breakfast choice good, food could have been warmer. Room very hot and duvet too heavy (used to 7tog at home). Shower great although would have preferred seperate to bath. All staff were very polite and friendly. Good choice for Kew as able to walk from hotel.
Lin, 1-night trip
Verified

8/10 Very good

Nice place to stay & the staff where grate with the kids
Matt, 1-night trip
Verified

4/10 Fair

Good location. Decent room. But reception tried to charge me extra for breakfast which I’d already paid for and lift completely broke whole stay- high rise building.
Graham, 1-night trip
Verified

10/10 Exceptional

Truly enjoyed the location in charming Brentford Lock. Our room had a lovely balcony view of the canal and was very comfortable. The breakfast was also excellent.
Elizabeth, 4-night trip
Verified

10/10 Exceptional

Arrived just after 8; ordered food at the bar and served quickly and order arrived in good time. Very quiet room. Comfy bed. Would recommend,
James, 1-night trip