Welcome to Holiday Inn Augusta West I-20, an IHG Hotel. Located in the heart of Augusta, this hotel offers a warm welcome with a free breakfast buffet and on-site American cuisine at Kems restaurant. Unwind by the fireplace or get moving at the 24-hour gym. With an indoor pool and helpful staff, this hotel has everything you need for a relaxing stay.
Georgia Visitor Information Center - Augusta - 5 min drive - 6.9 km
Wedges and Woods - 5 min drive - 4.6 km
Regal Augusta Exchange - 5 min drive - 6.5 km
Columbia County Exhibition Center - 6 min drive - 10.0 km
Getting around
Augusta Regional Airport (AGS) - 22 min drive
Restaurants
Circle K - 14 min walk
Sonic Drive-In - 4 min drive
McDonald's - 8 min walk
Circle K - 4 min drive
Kyoto Japanese Cuisine - 3 min drive
About this property
Holiday Inn Augusta West I-20 by IHG
Holiday Inn Augusta West I-20 by IHG puts you within a 10-minute drive of Fort Eisenhower and Augusta National Golf Club. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Kems, which serves American cuisine and is open for breakfast and dinner. A bar/lounge and a 24-hour fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff and breakfast.
At a glance
DONE
Hotel size
130 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Kems - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn AUGUSTA WEST
Holiday Inn AUGUSTA WEST I-20
Holiday Inn I-20
Holiday Inn I-20 Hotel
Holiday Inn I-20 Hotel AUGUSTA WEST
Holiday Inn Augusta West I-20 Hotel Grovetown
Holiday Inn Augusta West I-20 Hotel
Holiday Inn Augusta West I-20 Grovetown
Holiday Inn AUGUSTA WEST I 20
Augusta West I20 Grovetown
Frequently asked questions
Does Holiday Inn Augusta West I-20 by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Augusta West I-20 by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Augusta West I-20 by IHG?
Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Holiday Inn Augusta West I-20 by IHG?
Sorry, pets aren't allowed.
Is parking offered on site at Holiday Inn Augusta West I-20 by IHG?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Augusta West I-20 by IHG?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Holiday Inn Augusta West I-20 by IHG and nearby?
Holiday Inn Augusta West I-20 by IHG has an indoor pool and a 24-hour fitness center.
Are there restaurants at or near Holiday Inn Augusta West I-20 by IHG?
Yes, Kems offers American cuisine.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Holiday Inn Augusta West I-20 by IHG Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.8
Location
9.0
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently excellent, with many guests praising its quality, presentation, and friendly service. (69 reviews)
The indoor pool was a great benefit, a nice area to relax, and a fun spot for kids. (18 reviews)
Parking was easy and convenient for guests. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Bed
Location
Elevator
Indoor pools
Bathroom
Shower
Bar
Reviews
Verified
10/10 Exceptional
Apr 20, 2026
My stay was wonderful. Very quiet, the property and room was extremely clean and the staff is exceptionally nice.
Isaiah
Isaiah, 3-night trip
Verified
10/10 Exceptional
Apr 20, 2026
The room was very clean and the staff was extremely nice and cheerful everyday. The breakfast was sufficient and good tasting. Very quiet and peaceful.
Charisse
Charisse, 2-night trip
Verified
10/10 Exceptional
Jan 25, 2026
Very good room and great service.
Abigail
Abigail, 1-night trip
Verified
10/10 Exceptional
Feb 3, 2026
The room was clean and the staff was very friendly. Breakfast was good.
Stacey L
Stacey L, 5-night trip
Verified
10/10 Exceptional
Feb 12, 2026
Friendly, accommodating front desk staff, exception bar and breakfast staff. Clean rooms, comfortable beds. Will be back again for sure!
Evelyn
Evelyn, 4-night trip
Verified
8/10 Very good
Jan 23, 2026
Clean rooms, very comfortable beds, great customer sevice, and yummy breakfast. My husband & I stay here every time we come to Augusta and we come to Augusta quite often it's one of our favorite places to visit and relax...
Ashley
Ashley, 2-night trip
Verified
10/10 Exceptional
Nov 16, 2025
Staff and hotel was amazing
Leonard Marcus
Leonard Marcus, 2-night trip
Verified
10/10 Exceptional
Dec 29, 2025
The staff was very friendly and helpful for our stay. The breakfast staff was really helpful and made our stay very enjoyable. We enjoyed the heated pool to relax.
Harold
Harold, 1-night trip
Verified
10/10 Exceptional
Nov 6, 2025
Stayed a night and had a great time as they have bar and food right at the hotel.
Rajan
Rajan, 1-night trip
Verified
10/10 Exceptional
Dec 13, 2025
Clean hotel great staff check-in was superb the pool was excellent are room was super clean and very comfortable
nicole
nicole, 1-night trip
Verified
10/10 Exceptional
Dec 30, 2025
Everything was perfect the staff was amazing day eving and night staff
Tanya
Tanya, 7-night trip
Verified
10/10 Exceptional
Jan 2, 2026
The room was very spacious and clean. Staff was very nice and helpful. Everything is very close, restuarant and shopping.
Letitia
Letitia, 5-night trip
Verified
8/10 Very good
Dec 21, 2025
Breakfast was fresh
Antquane
Antquane, 2-night trip
Verified
10/10 Exceptional
Dec 4, 2025
Great service!
Camille
Camille, 1-night trip
Verified
10/10 Exceptional
Jan 3, 2026
Everyone was really nice to my family. We were there only for one night, but Doris’s awesome hospitality made us sad we weren’t staying another day. She was great, and deserve a raise. Please let her know, we really appreciated her, and everyone there. Thank you for a great stay.
Kendra
Kendra, 1-night trip
Verified
10/10 Exceptional
Dec 21, 2025
Very clean and comfortable room, and an excellent morning breakfast. Pleasant and courteous staff.
Elevator was scary, with loud bangs heard when rising from the lobby.
Dennis
Dennis, 1-night trip
Verified
10/10 Exceptional
Nov 3, 2025
The room was nice & clean. It was very spacious. The lobby & breakfast area was nice. The staff was very friendly.
Holly
Holly, 2-night trip
Verified
10/10 Exceptional
Nov 17, 2025
Nice staff member, clean environment.
Ajay
Ajay, 1-night trip
Verified
10/10 Exceptional
Nov 28, 2025
Room was spotless with dove essentials for hygiene, love the amenities. Breakfast was amazing and the staff was very friendly and helpful. The only problem was the pool, the bottom needs to be resurfaced because it looks like it’s dirty, although the kids had a blast in it, that would be the only suggestion.
Barbara
Barbara, 1-night trip
Verified
10/10 Exceptional
Oct 30, 2025
Room was clean. Staff was friendly. I had a ton of children with me - definitely a kid friendly vibe.
jasmine
jasmine, 1-night trip
Verified
8/10 Very good
Nov 9, 2025
Entire property looked spic and span clean.
Pat
Pat, 1-night trip
Verified
8/10 Very good
Jul 31, 2025
We enjoy our stay. . . Breakfast was awesome!!!
Kenneth
Kenneth, 2-night trip
Verified
10/10 Exceptional
Nov 28, 2025
Everything was excellent no complaints. Only good feelings.
Monica
Monica, 2-night trip
Verified
10/10 Exceptional
Sep 27, 2025
We haven’t slept this great in a long time. The room was so clean, the bed and pillows were very comfortable, and the temperature was perfect when we walked in! Our stay was wonderful, and we will be back!
Edy
Edy, 1-night trip
Verified
10/10 Exceptional
Sep 16, 2025
Very nice hotel. Room was excellent.
Helpful, friendly staff, ice machine actually works!