See all properties

citizenM Chicago Downtown

4.0 star property
Hotel with restaurant, near Michigan Avenue

Choose dates to view prices

Photo gallery for citizenM Chicago Downtown

Terrace/patio
Room, 1 King Bed, City View | View from room
Daily buffet breakfast (USD 20.00 per person)
Interior
Exterior
CitizenM Chicago Downtown offers the perfect blend of modern comfort and urban excitement near Michigan Avenue. Start your day with a delicious meal at CanteenM, then work out in the gym or explore Millennium Park on foot. With free in-room WiFi, a 24-hour business center, and helpful staff nearby guests can stay connected and focused.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Non-smoking
  • Free WiFi
  • 24/7 front desk

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 3 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Communal living room

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Blackout drapes/curtains
  • Elevator
The current price is CNY878
CNY1,030 total
includes taxes & fees
Jul 2 - Jul 3

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

9.0 out of 10
Wonderful
(348 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
Premium bedding
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
Premium bedding
Private bathroom
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Standard Room, 2 Twin Beds | Premium bedding, desk, laptop workspace, free WiFi

River Hotel

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 4,300 reviews
The price is CNY947
CNY1,111 total
includes taxes & fees
Jul 6 - Jul 7
River Hotel
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
80 East Wacker Place, Chicago, IL, 60601

What's nearby

  • Michigan Avenue - 1 min walk - 0.0 km
  • Chicago Riverwalk - 2 min walk - 0.2 km
  • Millennium Park - 5 min walk - 0.4 km
  • Chicago Theatre - 5 min walk - 0.4 km
  • Grant Park - 11 min walk - 1.0 km

Getting around

  • Chicago Midway Airport (MDW) - 32 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 38 min drive
  • Chicago, IL (PWK-Chicago Executive) - 50 min drive
  • Millennium Station - 4 min walk
  • Chicago Van Buren Street Station - 14 min walk
  • Chicago Union Station - 26 min walk
  • State Station - 4 min walk
  • Randolph-Wabash Station - 4 min walk
  • Lake Station - 6 min walk

Restaurants

  • ‪LH Rooftop - ‬3 min walk
  • ‪The Royal Sonesta Chicago Downtown - ‬2 min walk
  • ‪Nutella Cafe - ‬2 min walk
  • ‪Base Bar - ‬1 min walk
  • ‪Chipotle Mexican Grill - ‬1 min walk

About this property

citizenM Chicago Downtown

You'll be in a fantastic location at citizenM Chicago Downtown, just a 5-minute walk from Michigan Avenue and Chicago Riverwalk. Guests can visit the fitness center for a workout or grab a bite to eat at CanteenM - open 24/7, which serves international cuisine and is open for breakfast, lunch, and dinner. Also, Millennium Park and Chicago Theatre are within just a 10-minute walk. The comfortable beds and helpful staff get great marks from fellow travelers. The property is just a short walk to public transportation: State Station is 4 minutes and Randolph-Wabash Station is 4 minutes.

Languages

English

At a glance

DONE

Hotel size

    • 280 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Guests are recommended to download the property's CitizenM mobile app before check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Coworking spaces

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2022
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • Fitness center
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 60
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Hand-held showerheads
  • Closed captioned TV
  • Stair-free path to entrance

Room amenities

Be entertained

  • iPad
  • IPod docking station
  • 43-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

CanteenM - open 24/7 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20.00 per person
  • Late check-out can be arranged for an extra charge of USD 69 (subject to availability)

Policies

Noise-free guestrooms cannot be guaranteed.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses wind and solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Citizenm Chicago Chicago
CitizenM Chicago Downtown Hotel
CitizenM Chicago Downtown Chicago
CitizenM Chicago Downtown Hotel Chicago

Frequently asked questions

Does citizenM Chicago Downtown offer free cancellation for a full refund?

Yes, citizenM Chicago Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at citizenM Chicago Downtown?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at citizenM Chicago Downtown?

Sorry, there's no onsite parking at citizenM Chicago Downtown.

What are the check-in and check-out times at citizenM Chicago Downtown?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 69 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at citizenM Chicago Downtown?

No, this hotel doesn't have a casino, but Bally's Casino Chicago (10-min walk) is nearby.

What is there to do at citizenM Chicago Downtown and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near citizenM Chicago Downtown?

Yes, CanteenM - open 24/7 offers international cuisine.

What's the area around citizenM Chicago Downtown like?

CitizenM Chicago Downtown is in Downtown Chicago, a short 4-minute walk from State Station and 5 minutes' walk from Millennium Park. Travelers say the local area is very central perfect for sightseeing.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

citizenM Chicago Downtown Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Bed
Ambience
View
Bar
Breakfast
Parking
Shower

What guests liked

  • Breakfast was a highlight with a buffet of various foods and specialty coffees available. (45 reviews)
  • The property's gym was highly praised as one of the best property gyms, well-equipped and fantastic. (22 reviews)
  • The property offers a variety of dining options nearby and has a nice restaurant area with comfortable seating. (13 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Great hotel, location super friendly staff
4-night trip

10/10

Excellent place to stay with great riverfront access. Close to metro and notable Chicago attractions. Great breakfast and wonderful outdoor terrace.
2-night trip

10/10

Awesome stay! Small room but it was loaded with features and modern amenities. The area was very convenient and offered many things to do.
2-night trip

8/10

Great location- nice staff
2-night trip

10/10

This hotel is very modern, and I certainly enjoyed staying here. It was downtown, next to attractions, theaters, etc. I would stay there again next time I am in Chicago
3-night trip

10/10

Amazing hotel, super solid for your next business or pleasure trip by highly recommend it
2-night trip

10/10

Very cool room......my nine year old granddaughter loved the ipad-controlled lights, tv, window coverings. Very comfortable bed and pillows.
2-night trip

10/10

Great location in a great city. Don’t miss Citizen M’s breakfast buffet! It was a great way to start the day.
2-night trip

10/10

It was wonderful! This was the coolest hotel I’ve ever stayed at. However the room was a tad bit small.
1-night trip

10/10

Amazing Stay
1-night trip

10/10

Excellent location in the heart of Chicago! I was traveling solo for work, and while the room was compact, it was thoughtfully designed and worked well for one person — two might find it tight. Loved how they made the most of the space. Breakfast was great quality and reasonably priced. My business partner and I worked in the open lounge on the 4th floor — super comfortable and productive. They do have meeting rooms to rent, but the communal space suited us perfectly. Bonus: really nice outdoor patio
1-night trip

8/10

Great hotel
3-night trip

8/10

Nice and clean hotel in downtown Chicago! Really great fitness area! Cool bar and friendly staff!
4-night trip

10/10

My stay was great. Location is perfect. Area wax very clean. Felt safe walking around. Staff was super friendly. Enjoyed my visit.
Super close to the property.
3-night trip

10/10

Staff was very nice to us !!
3-night trip

10/10

Great location Comfortable room (and bed) Love the lighting options in the room Great stay !
1-night trip

10/10

Enjoyed our stay very much! Excellent location for sightseeing and local transit. Small, but well organized room. People with mobility issues may have difficulty getting in and out of bed as 3 sides of the bed are enclosed. It would be nice to have a magnified makeup/shaving mirror.
1-night trip

10/10

Lovely staff, atmosphere, and rooms
1-night trip

10/10

Pretty, close to the river, super nice staff.
3-night trip

10/10

We’ve stayed here multiple times for a reason. It’s a nice, affordable, comfortable, and modern place, even if you just need it for a place to sleep and shower. Rooms are quiet and cozy.
1-night trip

10/10

Great location Great price
2-night trip

10/10

It was a beautiful hotel for a beautiful weekend getaway with my love!
2-night trip

10/10

Staff is very friendly and helpful. Hotel is modern and very nice.
3-night trip

8/10

Very unique and modern hotel
2-night trip

10/10

Loved our stay at CitizenM. Booking was simple. Checking in was fast through the app. The hotel itself was so fun. Loved the decor and vibes. The room was extremely clean. I loved using the tablet to control the room. The bed was so comfortable. I liked that we had access to the fitness area. Loved that we were walking distance to a lot. Definitely looking forward to staying here again.
2-night trip