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Hotel Las Golondrinas

3.5 star property
Family-friendly hotel with 2 outdoor pools, near Quinta Avenida

Choose dates to view prices

In the heart of Playa del Carmen, Hotel Las Golondrinas welcomes you to a family-friendly retreat. Enjoy full breakfast, lounge by the 2 outdoor pools or children's pool, and connect with in-room WiFi. With babysitting services and a 24-hour front desk available.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant
  • 2 outdoor pools
  • Breakfast available
  • Children's pool
  • Babysitting
  • Airport shuttle
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Full-sized refrigerator/freezer
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is CNY329
CNY421 total
includes taxes & fees
Jun 10 - Jun 11

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room Deluxe

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room Deluxe

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Standard Room

9.0 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite

Suite | Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite

  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Standard Room (1)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Standard Room (1)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed OR 2 King Beds
  • Free WiFi

View all photos for Honeymoon Room

Honeymoon Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Honeymoon Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Quadruple Room Standard

Hypo-allergenic bedding, down comforters, in-room safe, desk

Quadruple Room Standard

  • 32 sq m
  • Sleeps 4
  • Free WiFi

View all photos for 2-Bedroom Apartment

Hypo-allergenic bedding, down comforters, in-room safe, desk

2-Bedroom Apartment

  • 60 sq m
  • Sleeps 4
  • Free WiFi

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The price is CNY238
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includes taxes & fees
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About the neighborhood

Map
Av. Constituyentes, No. 178 Esq. calle 20, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Alegría Shopping Mall - 3 min walk - 0.3 km
  • Quinta Avenida - 5 min walk - 0.4 km
  • Central Square - 6 min walk - 0.6 km
  • Playa del Carmen Main Beach - 8 min walk - 0.7 km
  • Mamitas Beach - 16 min walk - 1.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Cozumel Intl. Airport (CZM) - 12.4 miles/19.9 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪El Fogón - ‬3 min walk
  • ‪Café Choux Choux - ‬3 min walk
  • ‪Don Sirloin - ‬2 min walk
  • ‪Los Bisquets Bisquets Obregón - ‬1 min walk
  • ‪Suerte De Churro - ‬2 min walk

About this property

Hotel Las Golondrinas

Hotel Las Golondrinas puts you in a great location, within just a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. After splashing around at one of the 2 outdoor pools, guests can grab a bite to eat at the restaurant. Other features include a children's pool, a terrace, and a garden.

At a glance

DONE

Hotel size

    • 66 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11 PM
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Free offsite parking within 16 ft
    • Street parking available
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Babysitting (surcharge)

What to do

  • Beach nearby
  • Ecotours nearby
  • Golfing nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 2 outdoor pools

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 4
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 4
  • Wheelchair-accessible pool

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Yard

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Full-sized refrigerator/freezer

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately MXN 260 for adults and MXN 260 for children
  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Also known as

Hotel Las Golondrinas

Hotel Las Golondrinas Playa del Carmen

Las Golondrinas Playa del Carmen

Hotel Las Golondrinas Riviera Maya/Playa Del Carmen, Mexico

Las Golondrinas l Carmen

Hotel Las Golondrinas Hotel

Hotel Las Golondrinas Playa del Carmen

Hotel Las Golondrinas Hotel Playa del Carmen

Frequently asked questions

Does Hotel Las Golondrinas offer free cancellation for a full refund?

Yes, Hotel Las Golondrinas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Las Golondrinas?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Hotel Las Golondrinas?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Las Golondrinas?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Las Golondrinas?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel Las Golondrinas?

Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

Is there an onsite casino at Hotel Las Golondrinas?

No, this hotel doesn't have a casino, but Riviera Gran Casino (7-min walk) is nearby.

What is there to do at Hotel Las Golondrinas and nearby?

Hotel Las Golondrinas has 2 outdoor pools and a garden.

Are there restaurants at or near Hotel Las Golondrinas?

Yes, there's an onsite restaurant.

Does Hotel Las Golondrinas have any outdoor private spaces?

Yes, every room features a yard.

What's the area around Hotel Las Golondrinas like?

Hotel Las Golondrinas is in Downtown Playa del Carmen, a short 4-minute walk from Quinta Avenida and 10 minutes' walk from Playa del Carmen Main Beach.

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Reviews

Hotel Las Golondrinas Reviews

8.0

Very Good

8.4

Cleanliness

8.0

Location

8.2

Staff & service

7.8

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel is within walking distance to the beach and the Beach Club is nearby. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Location
Service staff
Room
Breakfast
Airport
Beach
Ambience
Restaurant
Bed

Reviews

Verified

8/10 Very good

Nice location..hotel looks old..good overall
Marcial, 1-night trip
Verified

10/10 Exceptional

Good location, safe and quiet
Gilberto, 2-night trip
Verified

6/10 Good

The rooms were a little too small but clean, the bathroom was clean but the toilet seat was rusty, very well situated, the areas outside was amazing it looks like a jungle, the staff was nice.
Maria, 3-night trip
Verified

10/10 Exceptional

The hotel is very nice, it is very well located. It has very good connections to transportation and food. The only thing that needs to be improved is the reception inside the internet rooms and there are no places where there is no good reception. In general, it is very good.
Marco, 7-night trip
Verified

10/10 Exceptional

Clean and quiet. Staff is friendly and helpful. Walking distance to shops, restaurants, beaches. Skip the breakfast at the attached breakfast bar ... there's a nice little Mexican restaurant on the same block with excellent breakfast menu.
Grace, 9-night trip
Verified

10/10 Exceptional

Great traditional atmosphere

Very nice hotel in a great location just a few blocks away from 5th. Staff was fantastic and helpful with all our needs. Atmosphere is very tradition with the courtyard. The only negative was lack of water pressure in the shower but it was sufficient to get the job done. Would stay hear again. Few doors down was a great latin fast food joint which have great portions. Ate there twice. Location on main street and extremely safe.
Kevin William, 2-night trip
Verified

6/10 Good

It was just Ok… would not stay again.

The hot water was out for 2 days. The safe didn’t work because they said the battery was probably out. They gave me a lock with key to use for the box, but that didn’t work. It was clean and great location. I sent an email asking about private transportation from airport, they said take the ADO bus.
4-night trip
Verified

8/10 Very good

The room was equipped with both a fan and an AC. Unfortunately there was construction work ongoing at the indoor pool and the outdoor pool was closed. The breakfast was quite nice with a good selection of warm and cold dishes, but there were no fresh juices. There is no coffee machine in the normal rooms. The gents at the reception were not proactive, you had to ask for everything. The promoted Beach Club is not too far away and if you want to enjoy the beach you need to go to one of those. Transfer to the airport is easy and straightforward from the ATO Bus terminal (250m away).
Ralf, 2-night trip
Verified

10/10 Exceptional

Everything it was perfect from this guy it was helpful.
alberto, 6-night trip
Verified

10/10 Exceptional

Great hotel
Edward, 1-night trip
Verified

8/10 Very good

Great cheap stay very clean
Fransisca, 5-night trip
Verified

8/10 Very good

Location was very close to everything
Cassandra l, 3-night trip
Verified

8/10 Very good

Great location, rooms were clean. No complaints for the price. Kids liked the pools. Would definitely stay there again.
Verified

10/10 Exceptional

Great location. You can walk to the beach and to the ADO bus station. The hotel is cosy and it's got charm. The buffet breakfast could be better, but the staff is nice.
Verified

10/10 Exceptional

Close to everything.
Maria, 3-night trip
Verified

6/10 Good

Everything was ok
Emilia, 1-night trip
Verified

8/10 Very good

This hotel is in a perfect location. Close the grocery store and 5th! Close to restaurants that were priced much better then on 5th. The lush gardens are great however if you want to tan it covers like a canopy and hardly any sun comes through, but beautiful to read and relax by the pool. Staff amazing!
Anna Tari, 10-night trip
Verified

8/10 Very good

I has everything I needed. Perhaps even more than I did. I had a full tub and spacious bathroom. Perfect sized room for 1-2 people. Front desk were always accommodating. Great stay!
Hikari, 1-night trip
Verified

10/10 Exceptional

In general good,and fair price,however why i didnt rate as 5 star, because bathroom is stinky,smell like pee, really strong odor. Thats my only bad review in general is a nice hotel and convenient everything is around!!
Elaine, 1-night trip
Verified

10/10 Exceptional

Ok
Jose, 1-night trip
Verified

10/10 Exceptional

La ubicación está excelente, tienes cerca la 5ta avenida, renta de carros, tiendas de auto servicios, restaurantes…, la habitación cuenta con lo necesario para la estancia, está limpia, tiene un refrigerador mediano, el personal muy atento, mi estancia fue por 7 días
Agustín, 7-night trip
Verified

10/10 Exceptional

Bastante cómodo y bonito el hotel. Únicamente no le da sol a la alberca pero todo perfecto.
ABIGAIL, 5-night trip
Verified

10/10 Exceptional

Habitación limpia El lugar está cuidado Hay varios restaurantes alrededor Está como a 6 cuadras de la quinta avenida
ABIGAIL, 5-night trip
Verified

8/10 Very good

Buena relación precio/calidad

El check-in estuvo muy estresante. La reserva no estaba en sistema del hotel porque indebidamente, 2 días antes de mi llegada, alguien de Hotels.com el 19 de Febrero canceló la reserva aunque ya estaba pagada. De no ser por DIANA una de las encargadas de reservas del Hotel Las Golondrinas, que investigó y resolvió el caso hablando a Hotels.com, yo hubiera tenido que pagar otra vez para hospedarnos en el hotel. Gracias Diana por tu alto sentido de servicio al cliente. Es la tercera vez que nos hospedamos en éste hotel, siempre todo bien excepto en ésta ocasión donde alguien externo (un tercero) metió la pata. Yo sí recomiendo éste hotel, buena relación precio/calidad, muy buena ubicación, tiene estacionamiento gratis, restaurant comida muy rica, el recepcionista muy atento y servicial.
JORGE, 7-night trip
Verified

6/10 Good

No me vuelvo a hospedar ahi

No hay seguridad los climas enfrían el refrigerador hace mucho ruido la puerta de baño se atora y hace mucho ruido para abrir cerrar
Concepcion, 2-night trip