I’d like to preface this review by saying that this booking was not our first choice and we only stayed here because our original listing canceled on us same day. However, it doesn’t change the fact we had a terrible experience here. When we arrived the proprietor acted like we were doing him a favor by staying there, didn’t make eye contact while speaking with me, and was very dismissive. The room was a shambles. Dirty, paint peeling, etc. The location was good as it was a block from the metro station and a gothic quarter. Near the end of our stay here, during one the housekeeping visits, someone splashed bleach onto my daughter’s dress and ruined it. I called the manager immediately and he said he would come look at it and never did. My wife also called him on the call box and he told her the same thing. It was a €20 dress and that’s all we were asking to be reimbursed. We never saw him again and I messaged him several times and he keeps asking me for my credit number to put the money back on the card. I honestly don’t feel comfortable giving that information out to him. So if anyone reads this don’t give these people your business if you can stay anywhere else.
