The staff at the hotel were very welcoming and friendly. However, the room was disappointing. The shower was very weak, the TV channels were basic, the pillows were so huge that they were not comfortable, the duvet was too thick for a summer season. It was spotlesslessly clean. The breakfast was expensive for what it was - coffee, juice and limited choice other than eggs. I have never been to a hotel where breakfast didn't include cereal or toast/jam, as well as a hot option. They did provide gluten free toast and eggs without a problem. It seemed as if the hotel was more about looks than the basics - it was elegant and attractive but not functional.