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Palmar Beach Resort and Spa Riviera Maya All-Inclusive

4.5 star property

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Photo gallery for Palmar Beach Resort and Spa Riviera Maya All-Inclusive

Exterior
Honeymoon Suite, Oceanfront | View from room
On the beach, free beach cabanas, sun loungers, beach umbrellas
Luxury Suite (Walkout) | View from room
Honeymoon Suite, Oceanfront | 2 bedrooms, Egyptian cotton sheets, premium bedding, free minibar
Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma offers a tranquil beachfront oasis with 3 swim-up bars and sun loungers. Unwind with a body treatment or hot stone massage at the spa, enjoy yoga classes or fitness sessions at the 24-hour health club, and indulge in international cuisine at one of the six on-site restaurants.

Reviews

7.4 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Bar
  • Laundry facilities
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 6 restaurants and 3 poolside bars
  • 6 bars/lounges and 3 swim-up bars
  • Full-service spa
  • 6 outdoor pools
  • Free children's club
  • Free supervised childcare
  • 2 outdoor tennis courts
  • 24-hour health club
  • Sauna
  • Steam room

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • 2 bedrooms
  • Connecting/adjoining rooms available

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Premium Suite

Premium Suite | 2 bedrooms, Egyptian cotton sheets, premium bedding, free minibar

Premium Suite

8.6 out of 10
Excellent
(4 reviews)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Premium bedding
Egyptian cotton linens
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Honeymoon Suite, Oceanfront

Honeymoon Suite, Oceanfront | View from room

Honeymoon Suite, Oceanfront

Highlights

Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Premium bedding
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite (Walkout)

Luxury Suite (Walkout) | Pool | 6 outdoor pools, free cabanas, pool umbrellas

Luxury Suite (Walkout)

8.6 out of 10
Excellent
(7 reviews)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Premium bedding
Egyptian cotton linens
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, Ocean View

View from room

Family Suite, Ocean View

7.4 out of 10
Good
(3 reviews)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Premium bedding
Egyptian cotton linens
  • 58 sq m
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Double Sofa Beds

View all photos for Luxury Suite, Ocean View

2 bedrooms, Egyptian cotton sheets, premium bedding, free minibar

Luxury Suite, Ocean View

8.0 out of 10
Very good
(47 reviews)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Premium bedding
Egyptian cotton linens
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

2 bedrooms, Egyptian cotton sheets, premium bedding, free minibar

Junior Suite

9.4 out of 10
Exceptional
(29 reviews)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Premium bedding
Egyptian cotton linens
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite (Swim Up)

Premium Suite (Swim Up) | 2 bedrooms, Egyptian cotton sheets, premium bedding, free minibar

Premium Suite (Swim Up)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Premium bedding
Egyptian cotton linens
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, Ocean View (Connecting)

2 bedrooms, Egyptian cotton sheets, premium bedding, free minibar

Luxury Suite, Ocean View (Connecting)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Premium bedding
Egyptian cotton linens
  • 116 sq m
  • Ocean view
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

View all photos for Family Suite

View from room

Family Suite

7.6 out of 10
Good
(5 reviews)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Premium bedding
Egyptian cotton linens
  • 58 sq m
  • Sleeps 5
  • 2 Double Sofa Beds and 1 Queen Bed

View all photos for Junior Suite (Swim Up)

Junior Suite (Swim Up) | 2 bedrooms, Egyptian cotton sheets, premium bedding, free minibar

Junior Suite (Swim Up)

8.2 out of 10
Very good
(12 reviews)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Premium bedding
Egyptian cotton linens
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite

2 bedrooms, Egyptian cotton sheets, premium bedding, free minibar

Luxury Suite

8.6 out of 10
Excellent
(56 reviews)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Premium bedding
Egyptian cotton linens
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Palmar Beach Resort and Spa Riviera Maya - All Inclusive

  • Pool
  • Free breakfast
  • Spa
  • Free parking
7.6 out of 10, Good, 87 reviews
The price is CNY2,495
CNY3,045 total
includes taxes & fees
Jun 28 - Jun 29
Palmar Beach Resort and Spa Riviera Maya - All Inclusive
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About the neighborhood

Map
Carretera Cancun Puerto Morelos km 27.5, Manz 37 Super Manz12 Bahía Petempic, Puerto Morelos, QROO, 77580

What's nearby

  • Petempich Bay - 6 min drive - 2.2 km
  • Puerto Morelos Beach - 9 min drive - 4.3 km
  • Crococun Zoo - 10 min drive - 5.6 km
  • Ojo de Agua Beach - 12 min drive - 7.1 km
  • Puerto Morelos Town Square - 12 min drive - 7.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive
  • Cozumel Intl. Airport (CZM) - 27.1 miles/43.6 km
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪Market Cafe - ‬16 min drive
  • ‪Sensai - ‬17 min drive
  • ‪Preferred Club Lounge - ‬16 min drive
  • ‪Casa del Mar - ‬17 min drive
  • ‪Preferred Club Bar - ‬7 min drive

About this property

Palmar Beach Resort and Spa Riviera Maya All-Inclusive

At Palmar Beach Resort and Spa Riviera Maya All-Inclusive, you can spend time at the beach enjoying free cabanas, beach umbrellas, and yoga, plus you'll be within a 10-minute drive of Puerto Morelos Beach. 6 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. SPOON, one of 6 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 3 poolside bars, a free kid's club, and a 24-hour health club. The pool and helpful staff get great marks from fellow travelers.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 435 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)
    • Babysitting*
    • Free supervised childcare
    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Offsite

    • Area shuttle*
    • Shopping center shuttle*

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • 6 restaurants
  • 6 bars/lounges
  • 3 poolside bars
  • 3 swim-up bars
  • Private dining
  • 24-hour room service

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Free supervised childcare/activities
  • Children's games

What to do

  • On the beach
  • Tennis
  • Beach yoga
  • Fitness classes
  • Beach volleyball
  • Kayaking
  • Snorkeling
  • Shopping
  • Pool table
  • Ecotours nearby
  • Horse riding nearby
  • Parasailing nearby
  • Scuba diving nearby

Working away

  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 4 buildings/towers
  • ATM/banking
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour health club
  • 6 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture
ROOM

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • 2 bedrooms
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Private indoor hot tub
  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
STAR_OUTLINE

Special features

Spa

The onsite spa has 13 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

SPOON - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
TAPAZ - This family restaurant specializes in international cuisine and serves dinner only. Open daily.
SIENA - This restaurant specializes in Italian cuisine and serves dinner only.
LE CHIQUE - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.
ZAVAZ - This restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
MONETIZATION_ON

Fees & policies

Optional extras

  • Area shuttle and shopping center shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Azul Sensatori Hotel Karisma All Inclusive
Azul Sensatori Hotel Karisma All Inclusive Puerto Morelos
Azul Beach Resort Sensatori Mexico Karisma Puerto Morelos
Azul Sensatori Karisma Puerto Morelos
Hotel Azul Sensatori
Sensatori Azul Hotel
Azul Beach Sensatori Mexico Karisma Puerto Morelos
Azul Beach Resort Sensatori Mexico Karisma
Azul Beach Resort Riviera Cancun Gourmet Karisma All Inclusive
Azul Beach Resort Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet Karisma All Inclusive
Azul Beach Resort Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma
HELP_OUTLINE

Frequently asked questions

Does Palmar Beach Resort and Spa Riviera Maya All-Inclusive offer free cancellation for a full refund?

Yes, Palmar Beach Resort and Spa Riviera Maya All-Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Palmar Beach Resort and Spa Riviera Maya All-Inclusive?

Yes, there are 6 outdoor pools and a children's pool.

Are pets allowed at Palmar Beach Resort and Spa Riviera Maya All-Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Palmar Beach Resort and Spa Riviera Maya All-Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Palmar Beach Resort and Spa Riviera Maya All-Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Palmar Beach Resort and Spa Riviera Maya All-Inclusive and nearby?

Have fun with onsite activities like kayaking, snorkeling, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, volleyball, and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 6 outdoor swimming pools. Palmar Beach Resort and Spa Riviera Maya All-Inclusive also has 3 swim-up bars, 3 poolside bars, and a 24-hour health club, as well as a sauna, an arcade, and a garden.

Are there restaurants at or near Palmar Beach Resort and Spa Riviera Maya All-Inclusive?

Yes, there are 6 onsite restaurants, featuring international cuisine.

Does Palmar Beach Resort and Spa Riviera Maya All-Inclusive have rooms with private hot tubs?

Yes, each room has a private indoor hot tub.

Does Palmar Beach Resort and Spa Riviera Maya All-Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Palmar Beach Resort and Spa Riviera Maya All-Inclusive like?

Palmar Beach Resort and Spa Riviera Maya All-Inclusive is located on the waterfront, a short 1-minute walk from Petempich Bay.

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Palmar Beach Resort and Spa Riviera Maya All-Inclusive Reviews

Reviews

7.4

Good

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Beach
Restaurant
Buffets
Water
Drinks
Recreation
Room service

Reviews

10/10 Exceptional

Many dining options, and many pools and activities to do.
Tammy, 6-night trip

8/10 Very good

The staff is very friendly and attentive. The food quality is very good.
Erik, 4-night trip

10/10 Exceptional

This was our very first family vacation with our 2 kids. Everything was amazing. The food at every restaurant was incredible, the staff were all amazing. The waiter Alma was our favorite, she was always brining drinks, telling us about Mexico. The property was clean, the kids side pool does need to be renovated but our kids were in there for hours every day. Highly recommend!!!
Melina, 7-night trip

10/10 Exceptional

We especially loved the waiters in the Spanish restaurant Cruz, Santiago, Angel made us feel spoiled! The pool bars were wonderful and the rooms were big!
Jill, 7-night trip

10/10 Exceptional

Had an amazing time, definitely would stay again
Jazzmin, 3-night trip

10/10 Exceptional

Property was lovely will visit again.
Adele, 5-night trip

6/10 Good

Small No hot water Service was very good
Giovanni, 6-night trip

10/10 Exceptional

Excellent service, food and very clean!! Will return!
Amy, 5-night trip

6/10 Good

Food in buffet was great. If your were not at an a la carte first wave between 5:30-6:00 you are waiting an hour and half plus to get a table. Also they have a restaurant at the beachside of the resort which serves fresh pizza, it is the best part. Rooms were always cleaned This place is Definitely meant for families. No partying going on
Bruce, 7-night trip

10/10 Exceptional

Good hotel
Ababacar, 1-night trip

10/10 Exceptional

Love this place ❤️
Marisol, 7-night trip

10/10 Exceptional

I believe the new management - Taffer
Ananda Ravi, 4-night trip

10/10 Exceptional

We loved how everyone was lovely and helpful. The staff here were excellent and satisfied with the experience overall. We would love to stay here for our next trip!!
Linda Nayely, 6-night trip

10/10 Exceptional

I like this property and service is good, but they need to Focus on Food menu
Md, 3-night trip

10/10 Exceptional

Excellent
Daisy, 3-night trip

8/10 Very good

All the staff was great, very attentive and respectful, and always greeted with a smile. Dealing with no hot water for the first half of our trip was frustrating especially coming from the airport and wanting to have a nice warm bath. We traveled with a one year old and she also had to shower with very cold water which she cried about. Other than that, everything else was great.
Ofelia, 8-night trip

10/10 Exceptional

It was nice. Right by the ocean. Room was great. Several restaurants within resort. The only downside is getting to the resort since some of the roads are flooded near it. However, vehicles still drive through.
Philip, 4-night trip

10/10 Exceptional

The resort was OK there was a lot of construction being done not a lot of restaurants were open. The beach cabanas were not in use, but the service made up for what was missing.
Daisy, 3-night trip

2/10 Poor

Went to check in and was told I had to switch resorts because they were closing down!
LaQuita, 5-night trip

8/10 Very good

The hotel was well maintained and staff were mostly all really friendly and professional. The atmosphere was great and we never felt like the hotel was jammed. The food was amazing and the pop-up stands for lunch was great. Even the buffet for breakfast and lunch was great. But some guests were there to party and they kept me and my two kids up a few nights. Maybe ensuring that adults are not in a room next to someone with kids could be helpful. The expeditions offered at the hotel are way too expensive. Expediation offered them and they were affordable. The guy offering Kayak time is not telling you at first that you need to pay and then he refused our money in front of everyone. If you choose this hotel, plan for a shuttle to and from the airport. It is not provided in the package nor mentioned.
Véronique, 5-night trip

2/10 Poor

Fake resort does not exist
Robinson De, 6-night trip

10/10 Exceptional

Nice variety of foods! Liked that there was an adult only pool option. Our room had pool access from the patio door. Wasnt crowded or busy.
Jennie, 6-night trip

4/10 Fair

No hot water all weekend we was there for 4 days.. No night entertainment and the food was decent at best
Christopher, 4-night trip

8/10 Very good

It was good
Terice, 5-night trip

10/10 Exceptional

Azul was amazing from the food, spa, pools, swim up bars all great, staffing was very kind and attentive if you needed something they were quick to assist you, the room was beautiful really enjoyed the jacuzzi. The property it self is amazing but you can tell it need a bit of work all in all I would definitely stay here again
Kiewanda, 5-night trip