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aha Alpine Heath Resort

4.0 star property
Mountain hotel in Jagersrust with 2 restaurants and 3 outdoor pools

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Photo gallery for aha Alpine Heath Resort

BBQ/picnic area
Bar (on property)
Lounge
3 bedrooms, premium bedding, in-room safe, desk
3 outdoor pools, pool umbrellas, sun loungers
Nestled in the mountains, aha Alpine Heath Resort offers an upscale family-friendly retreat. Enjoy beach volleyball, racquetball/squash and cycling or relax with international cuisine at one of two on-site restaurants. Take advantage of free in-room WiFi and unwind with a facial, body treatment or massage at the onsite spa.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pool
  • Laundry facilities
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Nightclub
  • Breakfast available
  • Free children's club
  • 2 outdoor tennis courts
  • 24-hour fitness center
  • Children's pool
  • Pool bar
  • Coffee shop/cafe

For families (6)

  • Cribs/infant beds (surcharge)
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • 3 bedrooms
The current price is CNY1,081
CNY1,244 total
includes taxes & fees
Nov 16 - Nov 17

Why we love this property

Spa serenity
This mountain hotel features a spa offering aromatherapy, body wraps, and hot stone massages. Guests can relax in soaking tubs after park adventures.
Gourmet getaway
Culinary explorers can discover 2 restaurants with international and Italian cuisine at this hotel. A bar and cafe add options, plus buffet breakfast.
Relax in deep comfort
This hotel pampers guests with deep soaking bathtubs and premium bedding. Each room features a fireplace, blackout drapes, and a private patio.

Room options

View all photos for Deluxe Chalet

Deluxe Chalet | Children's theme room

Deluxe Chalet

Highlights

Patio
Separate dining area
Separate sitting area
Fireplace
Kitchen
Full-sized refrigerator/freezer
Dining table
Plasma TV
  • 45 sq m
  • 3 bedrooms
  • Mountain view
  • Sleeps 6
  • 4 Twin Beds and 1 Queen Bed

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9.0 out of 10, Wonderful, 68 reviews
The price is CNY740
CNY851 total
includes taxes & fees
Dec 11 - Dec 12
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About the neighborhood

Map
D119, Old Cavernberg Road, Northern Drakensberg, Jagersrust, KwaZulu-Natal, 3354

What's nearby

  • All Out Adventures - 10 min drive - 5.1 km
  • Amphitheatre Golf Course - 17 min drive - 9.1 km
  • Kilburn Dam - 36 min drive - 21.4 km
  • Eskom Drakensberg Visitors Centre - 39 min drive - 29.0 km
  • Driekloofdam Pier - 42 min drive - 31.5 km

Restaurants

  • ‪Little Switzerland - ‬31 min drive
  • ‪'T Verdriet 2.0 - ‬30 min drive
  • ‪Andrew's Chicken Shed - ‬24 min drive
  • ‪Caterpillar and Catfish - ‬35 min drive
  • ‪Ginger Beer Bar - ‬17 min drive

About this property

aha Alpine Heath Resort

Aha Alpine Heath Resort features a nightclub and a free kids' club. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and Gruyéres restaurant, one of 2 restaurants, serves international cuisine and is open for breakfast and dinner. There are 3 outdoor pools, a poolside bar, and in-room conveniences like refrigerators and microwaves.

At a glance

DONE

Hotel size

    • 100 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • There is no front desk at this property
    • The host will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Free daily reception
  • Water dispenser

Traveling with children

  • Free children's club
  • Children's pool
  • Mini golf
  • Playground
  • Supervised childcare (surcharge)
  • Trampoline
  • Grocery/convenience store
  • Children's menu
  • Children's games
  • Toys
  • Art supplies
  • Children's books
  • Fireplace gate
  • Pool gate

What to do

  • Tennis
  • Beach volleyball
  • Racquetball/squash
  • Mini golf
  • Mountain biking
  • Horse riding/rentals
  • Evening entertainment
  • Karaoke
  • Shopping
  • Pool table
  • Table tennis
  • Fishing
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Ziplining nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center (3358 square feet of space)

Services

  • Dry cleaning/laundry services
  • Wedding services
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1996
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • 3 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • 2 outdoor tennis courts
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar in shower
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Plasma television
  • Premium satellite channels

Home comfort

  • Ceiling fan
  • Electric kettle
  • Iron/ironing board

Sleep well

  • 3 bedrooms
  • Blackout drapes/curtains
  • Premium bedding
  • Crib/infant bed (surcharge)

What to enjoy

  • Patio
  • Fireplace
  • Separate dining area
  • Separate living room

Freshen up

  • 2 bathrooms
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Full-sized refrigerator/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Cookware, dishes, and utensils
  • Dining table
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided
  • Guidebooks/recommendations

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Gruyéres restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available.
Pizza inferno - This restaurant specializes in Italian cuisine and serves lunch and dinner. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately ZAR 165 for adults and ZAR 82.5 for children

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for ZAR 150.0 per stay

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Also known as

Alpine Heath Resort
Three Cities Alpine Heath
Three Cities Alpine Heath Jagersrust
aha Alpine Heath Resort Jagersrust
Three Cities Alpine Heath Resort Jagersrust
Alpine Heath Hotel Drakensberg Region
aha Alpine Heath Jagersrust
aha Alpine Heath
aha Alpine Heath Resort Hotel
aha Alpine Heath Resort Jagersrust
aha Alpine Heath Resort Hotel Jagersrust

Frequently asked questions

Does aha Alpine Heath Resort offer free cancellation for a full refund?

Yes, aha Alpine Heath Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at aha Alpine Heath Resort?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at aha Alpine Heath Resort?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at aha Alpine Heath Resort?

Yes, there's free self parking.

What are the check-in and check-out times at aha Alpine Heath Resort?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 10 AM. Contactless check-out is available.

What is there to do at aha Alpine Heath Resort and nearby?

Have fun with onsite activities like horseback riding, mountain biking, and fishing and improve your game at the onsite tennis courts. Additional recreation onsite includes racquetball/squash and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Aha Alpine Heath Resort also has a nightclub, a 24-hour fitness center, and spa services, as well as an arcade, a picnic area, and a garden.

Are there restaurants at or near aha Alpine Heath Resort?

Yes, there are 2 onsite restaurants, featuring international cuisine.

Does aha Alpine Heath Resort have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Does aha Alpine Heath Resort have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes cookware, a refrigerator, and a microwave.

Does aha Alpine Heath Resort have any outdoor private spaces?

Yes, every room features a patio.

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Reviews

aha Alpine Heath Resort Reviews

8.0

Very Good

8.0

Cleanliness

9.0

Location

8.0

Staff & service

9.6

Eco-friendliness

7.6

Property conditions & facilities

Reviews

10/10 Exceptional

Good for a stopover between Gauteng and Natal/coastal region.
Larno, 1-night trip

4/10 Fair

Disappointing Stay in a beautiful resort

The stay was an utter disappointment. Very very noisy guests, loud music, screaming and shouting and loud parties. Impossible to relax and enjoy the mountains. Some guests were even driving up and down with music blasting from their cars. Check in was good and security at the gate very friendly. Depending on your unit you have to carry your luggage from your car a fair distance to the chalet. They should get golf carts to assist with this. The resort should really clamp down on noisy guests day and night.
Corali, 3-night trip

10/10 Exceptional

Awesome Berg destination

Absolutely awesome tym. Will differnately do it again. Kids had an amazing tym. Thoroughly e joyed by all
4-night trip

4/10 Fair

cleanliness and power issues aside from others

not so nice
A Q Noor, 2-night trip

10/10 Exceptional

fantastic retreat

Truly amazing so much to do with kids and the resort is well maintained.
Cyrilene, 3-night trip

4/10 Fair

Cockroaches and spiders

Within 15 min of checking in our cottage, we found 3 monster cockroaches roaming around the kitchen, bathroom and entrance. There were also big spiders in their web, which means the cottage hadn’t been properly cleaned before we checked in. Furniture was broken, there was no AC and the bedroom ceiling fans hardly ventilated the room, so It was very hard to sleep comfortably at night. For a 4 star resort, this was below average for my expectations. Check out time was 10am, we asked for an 11 am check out and reception agreed. At 09:30 am, the housekeeper was standing outside our cottage, watching us, waiting for us to leave. I had to go speak to her to tell her we were not leaving until 11 am. She was stunned and appeared to not know what to do. I had to tell her 3 times that we were not leaving the room for another hour and a half.
Marie-Josee, 1-night trip

10/10 Exceptional

A size of room for family fit with us. Proper distance between rooms.
1-night trip

10/10 Exceptional

Séjour trés agréable

Séjour très agréable, beaucoup d'espace, les petites maisons sont bien équipées et bien entretenues. L'extérieur donne directement sur les montagnes, et le parc du Royal Natal est accessible en voiture en une quinzaine de minutes.
Marion, 2-night trip

8/10 Very good

heavenly location shadows all other aspects

This is a classic location, location, location resort. Not that its other aspects are bad. The cottages are really nice and comfortable, but the location is so amazing that everything else is shadowed by it. We enjoyed a lot both the horse riding session and the walk to the nearby falls. The only weak spot is the food. Resisting buffets (which did not seem too tempting), we had to eat all our meals (which were pretty mediocre) in the charmless cafe. One night we ordered steaks which came out too done and tasteless. The two of us who protested, received excellent steaks as replacement - and I wonder why one needs to protest in order to receive good food. Other than the food, I would give it 5 stars, so perhaps this is ideal for self catering families.
Ram, 2-night trip

10/10 Exceptional

It was amazing, amazing staff, venue - AWESOME!!!!!
Santosh, 3-night trip

4/10 Fair

Stay was ok. Chalet had been full of flies and was really uncomfortable. Aircons are needed
3-night trip

8/10 Very good

The trails and very scenic. Lodges comfortable and proximity to other areas of interest
3-night trip

8/10 Very good

The chalet are nice and clean. Reception ladies friendly and helpful. Only complain we're some waiters at breakfast and dinner. incompetent
4-night trip

10/10 Exceptional

Very scenic

Enjoyed stay

8/10 Very good

Renovations taking place - noisy! Could have been delayed until after the school holidays. The shop and restaurants are over priced.
Cheryl, 4-night trip

10/10 Exceptional

Berg stay

Excellent service from staff.
Raja, 2-night trip

8/10 Very good

Beatiful outdoors weekend

Beautiful views, great comfortable accommodation. Check in was quick and efficient. Fabulous child friendly and family resort.
Fiona, 2-night trip

8/10 Very good

Perfect for familys

This hotel is very good for kids. The location is beatiful and there is a lot things to do around!
3-night trip

8/10 Very good

We booked for the mothers day lunch at 12.30 however after having our starter and soup when we got to the main course all the vegetables were finished, the chef did bring us roast potatoes but nothing else. We were advised that you were expecting a large party but I feel that this lunch was under catered and certainly not worth R165,00. When we were leaving I asked if there was somebody who could help us get our luggage to the car as we were 3 elderly ladies and it was difficult for us to carry and pull our cases over the grass, nobody arrived. Other than the above we thoroughly enjoyed our stay and felt that the chalet was very comfortable and well appointed.

10/10 Exceptional

Nice stay

It was a great vacation except the 1 chalet we had (booked 3) the downstairs toilet had a really terrible stench. We could not even walk past it if the door was open. Had to call maintenance and only the next morning did they sort out as it was late. I also had a problem with the cleaner in my chalet who had a terrible attitude. Infact it stank more than the toilet so to speak. When we spoke to her she just totally ignored us. I had to call the supervisor who I must say came very promptly and apologized. Other than that everything else was just perfect and we really had a great time. The resort is spot on when it comes to entertainment especially for the kids.

10/10 Exceptional

Awesome holiday gad by all young and old...Alpine team are great friendly efficient and helpful people. Keep it up..see you again soon

8/10 Very good

Nice holiday with family

Good place with family. Thanks

2/10 Poor

Horrendous Resort

The most terrible treatment we have ever come across from any Resort or Hotel that we have been to. We were first allocated to a most horrendous and filthiest room. Then the service from all sectors of this Resort was pathetic. There was this particular lady by the name of Smangele at the breakfast restaurant who was extremely rude and unhelpful for the entire stay. She does not have any personality or any hospitality at all, she is full of bad attitude. The quality of food was an absolute disaster. We will never set our feet on this horrible Resort. We had an awful stay, period.

10/10 Exceptional

Nice to get away to the outback

We have stayed two years now. so we must like it

10/10 Exceptional

Stunning

Wonderful family orientated resort