The room was sparse. They used older air/heat units that worked. The water out of the sink ran brown at first. The shower temp was unregulated and was either burning you or freezing you. You did not have to touch the handle it changed temp on its own accord. The ice maker did not work on our floor. I will never be back.
James
James,2 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 27 日
The staff and hotel location were perfect could not ask for anything else.
It was concerning that on one of your busiest weekends you had one person working breakfast. He was taking orders, cooking, running the food, bussing then washing the dishes. He had a great attitude and did a great job but as a company not fair to him or your guests.
Our room was spacious and clean but water was hard to regulate. It was either very hot or dropped out cold. Also you have holes cut in the walls to run wires and no covers or patches. The rooms did not feel complete.
Again staff and location was excellent but room and staffing issues stop me from giving you a higher rating.
Thanks.
Mark
Mark,2 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 2 月 19 日
Joshua
Joshua,3 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 1 日
Good value for the money
crystal
crystal,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 16 日
Dante
Dante,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 14 日
Kenneth
Kenneth,2 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 4 日
Room very clean and comfortable. The water pressure and too cool was a negative
Sheryl
Sheryl,1 晚行程
Expedia真实住客点评
10/10 绝佳
2026 年 1 月 2 日
Parking was easy
Room was clean
Staff was excellent
Debbie
Debbie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 22 日
Great location and friendly staff.
Matthew
Matthew,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 12 月 21 日
The room was fine, but the shower water was scalding hot. No matter where you turned the faucet it stayed hot. Also, none of the ice machines was turned on. I tried on 3 different floors before resorting to going down to the bar for ice. I seriously considered switching hotels after the first night. Staff was friendly, but didn’t go the extra mile. Would not stay there again.
Mary
Mary,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 12 月 18 日
Room was very clean, bed was comfortable. Plenty of towels given. Very happy with our stay, however, the smell in the lobby really turned us off. It always smelt like burnt plastic, not sure what exactly the smell was. The room itself smelt good, but we dreaded going to the main floor. Front desk was always pleasant and helpful.
Cristina
Cristina,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 15 日
The hotel was perfectly located in downtown. We walked to lots of shops and restaurants. Also walked 1 mile to the Ford Edison compound. This city is very clean and felt safe.
Ainnette checked us into our room and was so helpful and cheerful every time we met.
The hotel was recently remodeled and very clean. The rooms were huge and we like having additional seating with a couch and chair/desk setup. We had breakfast one morning and the food was very good. We also watched the sunset from the rooftop bar before going out to a club that night. We would definitely stay here on our next visit to Ft. Meyers.
Cindi
Cindi,3 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 12 月 14 日
Horrible hotel. Spend the extra couple bucks and stay at the luminary down the road.
brendon
brendon,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 12 日
Lori
Lori,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 8 日
Yes all the above.
Heidi
Heidi,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 7 日
👍
Robert
Robert,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 3 日
Janko
Janko,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 12 月 1 日
David
David,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 24 日
Nathanael
Nathanael,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 11 月 20 日
Mark
Mark,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 11 月 17 日
Michael
Michael,4 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 17 日
Terrible service!
The valet took my car at night and drove it without my consent, which I discovered from mileage and the vehicle app information that is linked to my phone. Overall, this incident significantly impacted my stay, and I do not feel that the hotel took responsibility or addressed the issue properly. I cannot recommend this property, especially to guests who rely on valet service and expect their vehicle to be secure.
Jennifer
Jennifer,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 11 月 10 日
Really nice staff and helpful staff. We loved it. We’ll go back next year.