Overall the stay was great. There were a few minor issues but we chose to deal with it rather than complain. The thermostat in our room did not work correctly. We changed the settings to attempt to correct it but it didn’t work. I had to wake up several times a night to change the temperature to get the thermostat to turn on. The faucet in the tub/shower turned every way and didn’t stop. We had to find the sweet spot to turn it off. The hotel was super busy and there wasn’t enough room for people to eat. I think this was mainly due to the large groups (church, teen field trips) that would eat together. Parking is bad. Kiki, the evening front desk clerk, is AMAZING. This place is lucky to have her on board!
Andrea
Andrea,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 19 日
Comfortable
The room was basic but met our needs. We had a fridge, microwave and a coffee/tea machine. The customer service was excellent. The breakfast was ok- I would have enjoyed some fresh fruit or more toppings for the pancakes. The bed was comfortable and the maid service was great .
Claire
Claire,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 17 日
Erik
Erik,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 16 日
Girl at the front desk was extremely helpful and kind, rooms are more than I expected, beds are super comfy. Overall ambience is a 10/10 even though the area looks sketchy this place is great
Ashley
Ashley,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 11 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 9 日
Great hotel! Friendly staff and amazing location.
Jose Alejandro
Jose Alejandro,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
The whole staff was amazing, having a shuttle to Busch Gardens was absolutely outstanding
casey
casey,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 5 日
Gislene
Gislene,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 27 日
Jill
Jill,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 23 日
James
James,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 19 日
Great customer service,
Joseph
Joseph,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 17 日
Lori
Lori,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 17 日
Carson
Carson,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 9 日
Not taken care of
The property is fairly new but not taken care of. The bathroom door had a hole in it. The tub has red stains. The carpet was worn. There was hardly any amenities in the room. No hair dryer, q tips or cotton, no shower cap. It is a shame what has happened to this property.
Ellen
Ellen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Vickie
Vickie,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Grissel
Grissel,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 10 日
Very nice room and customer service.
TYJUAN
TYJUAN,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 8 日
Tare was vey gracious in welcoming us.
Dennis F
Dennis F,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 5 日
Claude
Claude,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 29 日
John
John,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 3 月 28 日
Our reservation was for two queen beds and a pull out couch bed. When we checked in, we asked for the bedding for the pull out couch and the very nice lady at the desk said she it would be ready for pickup in a few minutes. We were headed next door to eat so I said we would pick it up on the way back to the room. After dinner, we stopped at the front desk and a different lady said there wasn’t any bedding available. After insisting that we needed something for the bed, she gave us a fitted sheet and empty duvet cover. No pillow. No flat sheet. No blanket.
The second day, we were able to get a second, empty duvet cover. Our room was never cleaned and we had to chase down fresh towels as we didn’t receive any room service. The breakfast was nice and the hotel layout was helpful for a quick exit to the back parking lot when we had to leave early on our departure day. Adequate laundry facility as well.