Are pets allowed at The Lakeland Kendal Hotel, Sure Hotel Collection by BW?

Sorry, pets aren't allowed, but service animals are welcome.

What are the check-in and check-out times at The Lakeland Kendal Hotel, Sure Hotel Collection by BW?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM.

Are there restaurants at or near The Lakeland Kendal Hotel, Sure Hotel Collection by BW?

Yes, there's an onsite restaurant.

What's the area around The Lakeland Kendal Hotel, Sure Hotel Collection by BW like?

The Lakeland Kendal Hotel, Sure Hotel Collection by BW is a short 1-minute walk from Kendal Station and 11 minutes' walk from Kendal Castle.

The Lakeland Kendal Hotel, Sure Hotel Collection by BW, Kendal: Hotel Reviews, Rooms & Prices

8/10 Very good

Aug 4, 2025

A nice hotel, great staff. Just enjoyed our stay.

Susan, 1-night trip

10/10 Exceptional

Jul 6, 2025

Great hotel

Lee, 1-night trip

10/10 Exceptional

Aug 1, 2025

Bed was fine and breakfast was terrific, handy quick check in

Darren, 1-night trip

10/10 Exceptional

Jun 10, 2025

Breakfast was fabulous, a real Must if staying here, great value

Cheryl, 1-night trip

8/10 Very good

Oct 1, 2025

Room clean. Staff friendly, some supply issues for breakfast but able to be accommodating. Room quite hot and road a bit noisy but nothing we couldn’t cope with.

David, 3-night trip

8/10 Very good

Apr 26, 2025

Nice hotel, large enough rooms. Very nice breakfast and people working there is so nice.

Lindquist, 1-night trip

8/10 Very good

Jun 6, 2025

Staff extremely pleasant and helpful, everything spotlessly clean. Excellent breakfast served to table Good value for money

Charles, 1-night trip

8/10 Very good

May 25, 2025

Not a luxury hotel by any means but very reasonably priced and conveniently located.

4-night trip

10/10 Exceptional

Jun 12, 2025

LEJOG day 7

Lovely hotel with very friendly staff.

C, 1-night trip

10/10 Exceptional

Apr 27, 2025

Nice clean room, good breakfast

ERIC, 1-night trip

10/10 Exceptional

Apr 2, 2025

Great welcome, help finding parking from reception, offered to help with bags Big clean rooms Lovely breakfast and a friendly service Thank You!

Amanda, 1-night trip

10/10 Exceptional

Feb 17, 2025

Lovely staff, well situated and good value.

Luke, 1-night trip

8/10 Very good

Apr 22, 2025

A basic but pleasant hotel. Clean and centrally located in Kendal near the train station. Good for a no frills stop over.

Christian, 1-night trip

8/10 Very good

Mar 25, 2025

Pleasant stay, really good size room. Only criticism is that the road it’s on is very noisy but this may have been because of the location of our room.

Matthew, 1-night trip

4/10 Fair

Jul 5, 2025

Staff were great but hotel was neglected, food was poor and our room had a very unpleasant smell, I did report to reception. Would not recommend this hotel

Keith, 1-night trip

10/10 Exceptional

Mar 28, 2025

Friendly staff

Paul, 1-night trip

6/10 Good

Sep 24, 2025

Had to wait until exactly 3pm to check in bit frustrating sitting for 10 minutes- then staff swapped over so had to wait again. Booked a double room but given a twin which wasn’t clean - this was swapped on request. Room was on the top corner no double glazing so with 3 windows it was noisy from traffic, bathroom fan didn’t work so bathroom window and all windows constantly streamed up - radiator was on so this must be an ongoing problem. Staff were chatty but not very bothered about customers but they did seem to be running reception, serving the bar and serving food. Bit of investment needed into the building and maybe more staff would improve this as it’s in a great spot?

Sarah, 2-night trip

10/10 Exceptional

Apr 21, 2025

Spacious and clean rooms

Spacious and well lit rooms, comfortable beds. And excellent cooked to order hot breakfast. Slight negative is that the room needs good noise proofing, as we were disturbed by the noise from the other rooms and street.

Umair, 1-night trip

6/10 Good

Jun 26, 2025

No parking

No place to park close by.

Michelle, 1-night trip

6/10 Good

Sep 5, 2025

I don’t like being negative but it was not great. The staff tried hard - or some did - but they were very under-staffed with people doubling up on roles. Waited at least 5 or 6 mins before anyone came to reception desk, at peak check-in time, despite ringing the bell. There were five people waiting before anyone turned up. My food in the evening was ok and was served on time but I saw another person order very carefully but his order was very delayed and not what he ordered. Breakfast was pretty poor. The bed was comfortable and the room was clean. The public areas left a bit to be desired. You get what you pay for and it was not particularly expensive.

Andrew, 1-night trip

10/10 Exceptional

May 31, 2025

A great place jto stay for visiting Kendal and surrounding area. It was a bit difficult to find given the name, COUNTY HOTEL on the building, but Lakeland Kendal hotel on a stree level sign. It is the sane place. The hotel has mno official parking, but we got there early and parked right outside the main door, where we left our car for three days and nights wirhout interruption. The is a carpark elsewhere off the property. The staff were the most kind and helpful one is likely to meet. They made us feel qelcome from the very start of our stay.

Ian, 3-night trip

8/10 Very good

Feb 23, 2025

Very nice service. Clean room. Great breakfast, hotel could improve and invest in a coffee machine.

Slawomir, 2-night trip

10/10 Exceptional

Dec 14, 2024

Short trip

Found the staff very helpful, point out the free car park. Room tidy, and the breakfast was fine.

David, 1-night trip

6/10 Good

May 13, 2025

It was fine!

Very clean. Double bed made up of two singles including 2 duvets zipped together. Unfortunately I didn’t sleep brilliantly as I was in the gap being scratched by the zip.

Sarah, 1-night trip

6/10 Good

Jul 5, 2025

Quirky hotel

Solo traveller who requested a quiet room. I did have to change room from the back of the hotel due to very noisy heating pipes to a room at the front of the hotel which had road noise from a busy junction but better than noise of pipes. Rooms are a bit faded but this is reflected in the price. It is an old building so expect a few quirks. Shower in 2nd room a lot more modern and room in better condition. Staff were excellent and helpful. Didn't eat at hotel. As a stopover from driving back from Scotland it was great value but would recommend requesting a room away from road noise from the front of hotel and avoid room 303 with noisy pipes.

1-night trip

The Lakeland Kendal Hotel, Sure Hotel Collection by BW

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