In the heart of Guadalajara, Hotel Frances offers a tranquil retreat with a rooftop terrace and convenient dry cleaning/laundry services. Enjoy top-notch concierge services, tour assistance, and limo transportation - all backed by helpful staff that previous guests have raved about.
Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 44 min drive
Guadalajara Centro Station - 3 min walk
Plaza Universidad Station - 4 min walk
San Juan de Dios Station - 7 min walk
Airport drop-off service
Area shuttle (surcharge)
Restaurants
La Chata - 3 min walk
Café Boutique Degollado - 2 min walk
Starbucks - 2 min walk
Piso Siete - 3 min walk
Cantina La Fuente - 4 min walk
About this property
Hotel Frances
Hotel Frances puts you just a 5-minute drive from Guadalajara Cathedral and Avienda Chapultepec. Guests looking for a bite to eat can check out El Molino Rojo, which serves breakfast and lunch. This Colonial hotel is also within a short drive of Applicant Service Center and Minerva Roundabout. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Guadalajara Centro Station is 3 minutes and Plaza Universidad Station is 4 minutes.
At a glance
DONE
Hotel size
65 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
No pets or service animals allowed
LOCAL_PARKING
Parking
Height restrictions apply for onsite parking
DONE
Transfers
Airport drop off on request (available 24 hours)*
DONE
Offsite
Area shuttle*
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8 AM–noon
2 bars/lounges
Restaurant
Shared refrigerator
Room service
Traveling with children
Children stay free (see details)
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Romance packages
Facilities
1 building/tower
Built in 1610
Safe-deposit box at front desk
Terrace
Piano
Banquet hall
Colonial architecture
Accessibility
Elevator
Room amenities
Be entertained
Digital TV channels
Home comfort
Air conditioning
What to enjoy
Individually furnished
Freshen up
Shower only
Free toiletries
Towels
Stay connected
Desk
More
Daily housekeeping
Special features
Dining
El Molino Rojo - This family restaurant serves breakfast, brunch, and lunch.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 170 to 170 per person
Airport shuttle service is offered for an extra charge of MXN 350 per vehicle
Area shuttle service is offered for an extra charge
Parking
Parking height restrictions apply
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
Frances Guadalajara
Frances Hotel
Hotel Frances
Hotel Frances Guadalajara
Frances Hotel Guadalajara
Hotel Frances Hotel
Hotel Frances Guadalajara
Hotel Frances Hotel Guadalajara
Frequently asked questions
Does Hotel Frances offer free cancellation for a full refund?
Yes, Hotel Frances does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Frances?
Sorry, pets and service animals aren't allowed.
Is airport shuttle service offered by Hotel Frances?
Yes, a shuttle from the hotel to the airport is available. The charge is MXN 350 per vehicle.
What are the check-in and check-out times at Hotel Frances?
Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Check-out time is noon.
Is there an onsite casino at Hotel Frances?
No, this hotel doesn't have a casino, but Majestic Casino (9-min drive) is nearby.
What is there to do at Hotel Frances and nearby?
Hotel Frances has 2 bars.
Are there restaurants at or near Hotel Frances?
Yes, there's an onsite restaurant, El Molino Rojo.
What's the area around Hotel Frances like?
Hotel Frances is in Downtown Guadalajara, a short 3-minute walk from Guadalajara Centro Station and 2 minutes' walk from Degollado Theater.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Hotel Frances Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2
Cleanliness
9.2
Location
8.6
Staff & service
7.4
Property conditions & facilities
Popular mentions
Service staff
Room
Location
Bathroom
Bed
History
Amenities
Historical
Elevator
Cities
Reviews
Verified
8/10 Very good
Jan 9, 2026
Clean and staff was nice.
Veronica
Veronica, 1-night trip
Verified
8/10 Very good
Jan 26, 2026
Staff very very attentive and looked free us well.
Frank
Frank, 1-night trip
Verified
10/10 Exceptional
Feb 3, 2026
Great location. At the centro and also close to the train. Very clean and comfortable room. The staff were extremely nice and friendly.
Raul
Raul, 3-night trip
Verified
10/10 Exceptional
Jan 26, 2026
Our stay was amazing in this historic hotel. The staff was super friendly and made us feel welcomed and at home. The amenities and the cleanliness was excellent as well. I will definitely be returning soon.
Angela
Angela, 2-night trip
Verified
10/10 Exceptional
Nov 8, 2025
Perfect location! Great service
Elizabeth M.
Elizabeth M., 1-night trip
Verified
6/10 Good
Jul 22, 2025
The building does have some great historical features but it still was has cozy.
Diego
Diego, 3-night trip
Verified
10/10 Exceptional
Feb 28, 2025
Loved our stay… it was comfortable and entertaining… can’t wait to come back!!!
Timothy
Timothy, 5-night trip
Verified
6/10 Good
Jan 5, 2026
Staff were very nice and provided great service.
Room space was very small specially the bathroom and shower. Towels were very thin. Elevator was out of service multiple times.
Luis F.
Luis F., 12-night trip
Verified
10/10 Exceptional
Nov 4, 2025
Room was good, its an old building so dont expect perfection, staff is very friendly, this trip was tough because of all the construction around, but we made the best of it. Will be back next year.
Jaime
Jaime, 7-night trip
Verified
10/10 Exceptional
Nov 9, 2024
Love the ambiance and history, convenient location to everything.
Rick
Rick, 2-night trip
Verified
8/10 Very good
Dec 11, 2024
I like the proximity of this hotel to shopping and museums.
Adriana
Adriana, 4-night trip
Verified
10/10 Exceptional
Oct 15, 2024
Clean, quiet, perfe t location, friendly staff, very happy to have choosen this hotel
Jose
Jose, 3-night trip
Verified
6/10 Good
Feb 2, 2026
The hotel is beautiful and clean. What you’d expect for a historical building. However, it was listed as having an elevator. When we arrived we were told that the elevator has not been working for almost 3 weeks since they are waiting for a part that is coming in from Italy. I had my 83 year old mother and handicapped brother going up and down the stairs for two days. Not sure if this is Expedias fault for not updating the listing or the hotel’s.
Arminda
Arminda, 2-night trip
Verified
10/10 Exceptional
Apr 27, 2025
Polite employees and very helpful
Onofre
Onofre, 7-night trip
Verified
8/10 Very good
Sep 16, 2025
Very friendly staff, like that they had entertainment on Friday, Saturday and Sunday. Rooms need updating. Would of rather had a shower than a tub.
Eldibrando
Eldibrando, 3-night trip
Verified
10/10 Exceptional
Apr 23, 2025
Historical property in the historic district. Wonderful experience. The hotel staff are amazing!
Jeffrey
Jeffrey, 2-night trip
Verified
6/10 Good
Mar 22, 2025
Stayed here many times. It was good in the past. Unattended and poorly staffed.
Jorge
Jorge, 2-night trip
Verified
6/10 Good
Jan 9, 2025
great location. would pick a larger room next time that is NOT on the street. Pretty noisy.
Lola
Lola, 3-night trip
Verified
10/10 Exceptional
Feb 28, 2025
The staff was amazing! Welcoming and helpful. The beds need to be updated tho. They are clean but the mattress is hard.
KARINA
KARINA, 2-night trip
Verified
2/10 Poor
Jan 10, 2025
The water and electricity cut off on the middle of the night around 9pm and didn’t turn on until 2am luckily we needed to go to sleep to catch a flight. The staff is very accommodating
The only elevator doesn’t work and the 3rd floor is very loud with AC noises and cathedral bells every hour. This is the oldest hotel in Guadalajara and it shows.
Nancy
Nancy, 2-night trip
Verified
6/10 Good
May 7, 2025
We honestly opted to move to another hotel without complaining. There is the process of remodeling and I hope once it’s completed there will no longer be issues with the AC. This is not a reflection of the staff as they tried to make us feel comfortable
Noemi
Noemi, 7-night trip
Verified
4/10 Fair
Jan 25, 2025
Great location (Centro) well, it is the oldest hotel in the city and built in 1600’s.
Hard beds, bad Wi-Fi, remotes for TV & Air 2 ft from the wall😛
No heating, lots of noise in the evening. Till 10 or 11pm
No early siestas 😝
2 of the 3 nights events in the lobby.
No refrigerator. For takeouts.
But inexpensive. (Under$50)
Just my point of view
Platinum member (Expedia)
Abel
Abel, 1-night trip
Verified
6/10 Good
Jan 31, 2025
The front staff where very friendly and helpful. Make sure you ask for your car well before your ready to leave it takes about a half hour to get your car..I had room 308 on the penthouse floor it was goo, except for what appeared to be black mold on the cieling all along the one side. The shower floor was not to clean and the drain is plugged. The view on the ph floor is great facing the cathedral. All and all it is a decent stay. Beds and pillows are harder than I like. Location is a 10 however.
Howard
Howard, 1-night trip
Verified
4/10 Fair
Nov 8, 2024
Guadalajara stay
Hotel was nice but wouldn’t stay again. The hotel is located near some clubs and bars so there was loud music till about midnight. The elevator was nice but old and unreliable. The mattress was very hard but luckily with 4 large winter blankets provided by the hotel, It was bearable. The bathroom had open windows which let mosquitos in. I woke up with bites on my arms hands and face.
I will say the place was clean. The staff was friendly and helped with my hard mattress solution. But there is a double tree and holiday in 2 blocks away. Should have stayed there.
Verified traveler
4-night trip
Verified
10/10 Exceptional
Jul 28, 2025
Here's a polished and more professional version of your review while keeping your voice and experience intact:
---
The hotel is definitely older, but that’s part of its charm and character. We enjoyed our stay—staff were friendly and helpful throughout. Check-in was a bit slow, but we were eventually taken care of.
One of the best parts is the location: just a short walk to the cathedral and many major tourist attractions, with two fantastic cafés on either side of the hotel Cafe Arte and Chai (best breakfast). It’s truly a convenient base for exploring the area.
The hotel also offers helpful services like organizing tours to other areas Tequila, Tlaquepaque, Tonola etc, airport transfers, and other arrangements as needed. In the evenings, they host entertainment such as mariachi, tribute bands, and live music. We attended each event and had a great time relaxing with a few drinks.
Cleanliness could use some improvement, but it was generally acceptable. We visited in July, and it was extremely hot with a noticeable mosquito presence—both indoors and out—so we recommend bringing bug spray. This isn’t really a hotel issue, just something to be aware of when visiting during the summer.
Overall, a pleasant and memorable stay with a lot of local flavor.