The room didn’t even have a closet so I made them give me another room!! The towels were thin and no wash cloths…they didn’t even know what a wash cloth was!!! Place is disgusting and won’t advise my worst enemy to stay there!!!
Deanne
Deanne,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 15 日
Jun
Jun,8 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 1 月 15 日
Heater did not work
Devon
Devon,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 1 月 8 日
Room was dirty, loud, and broken down
Jonathan
Jonathan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 26 日
J R
J R,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 26 日
Room dirty, smelly,mattress had blood spots, dirt y towels. Dirty foot print on wall, crayon and martker scribble on walls. Left to find different place to stay. When went to counter and pressed door bell for help and wanting refund no one came. Don't know how they have 7 rating, worst experience ever. Do not stay.
lawrence
lawrence,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 25 日
Enrique
Enrique,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 12 日
Ramona
Ramona,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 10 日
Someone walked into my room. And there was no heat and there was roaches
Kiersten
Kiersten,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 8 日
Traci
Traci,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 6 日
Juan
Juan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 5 日
Location is great, short walk to bars and restaurants. This was my 2nd time here. Very strict with checking in at the time to. I tried to check in an hour early 2pm and they told me no, wasn’t even full at all.
Gilbert
Gilbert,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 2 日
Irma
Irma,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 28 日
The room was nice and clean and staff was courteous.
John
John,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 26 日
Amanda
Amanda,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 22 日
The room was nice and clean and staff was courteous.
John
John,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 21 日
Leaking faucet
Dirty sheets, people hanging outside of the window, sketchy people, dirty floors.
Dana
Dana,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 20 日
We arrived to initial room at 2am and had a water leak from the ceiling in the bathroom with severe water damage/drooping ceiling, water everywhere on the floor, stains on the pillow cases, and smelled like smoke in a non-smoking room. After the room change, the 2nd room didn’t smell like smoke but still had stained pillows, overall room looked dirty. Booked a different hotel within minutes and left Central Phoenix Hotel by 3am. Front desk was accommodating and apologetic and had no difficulties getting a refund for my two night stay when calling the next morning. The staff were pleasant but the pictures on website were definitely deceiving.
Mary
Mary,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 19 日
Walls were incredibly dirty, hard to find staff. Good value but wouldn’t stay again