I was a bit disappointed, i saw great reviews and decided on this one. We had a last minute trip and booked a same day arrival and called to let them know we’d have a late arrival. I got a hold of the front desk let them know my situation and seemed to have pulled my name but didn’t confirm she heard me or that she made a note, nothing. I heard her greeted someone in front of her and hung up on me i tried so many times to call back to confirm she made a note. Hours apart and minutes apart, someone would pick up the line and hang up right away several times. No attempt to answer or place on hold.
On arrival it was very generic rooms on 2nd floor exits and entrance here here nothing else. No info on check out time etc, i guess it’s on an email somewhere.
Room, at a glance was clean but no it wasn’t. The bed had clean sheets. The restroom bath tub and walls were dirty, pink and black mold, no attempt to clean. The window has dirt on them, the air conditioner had visible black mold on the internal vents and just not working. If we tried to put it on high it would shut off completely. My son and i were hot we couldn’t sleep. We are both allergic to mold so our nose was running the entire time and i had to take my puff off albuterol. We only needed a bed to stay but it’s not going to be our prefered place to stay next time. Ice machine in the hall, on the outside was dirty, scared to see the inside.