Near Broken Bridge and Hangzhou Tower Shopping Mall, Oakwood Residence Hangzhou offers a tranquil retreat. Unwind in the sauna or get active with fitness classes at the gym, then indulge in international cuisine at Oakleaf restaurant. With free WiFi, an indoor pool, and multilingual staff nearby attractions are just a stone's throw away.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Pool
Kitchen
Laundry facilities
Pet friendly
Free parking
Free WiFi
Main amenities (12)
155 smoke-free apartments
Daily housekeeping
Restaurant and bar/lounge
Indoor pool
Breakfast available
Fitness center
Sauna
Room service
Coffee shop/cafe
Business center
24-hour front desk
Air conditioning
Feel at home (6)
Free cribs/infant beds
Kitchen
Cable/satellite TV service
Daily housekeeping
Washer/dryer
Coffee/tea maker
The current price is CNY743
CNY743
CNY788 total
includes taxes & fees
May 17 - May 18
Why we love this property
Diverse dining choices
This aparthotel boasts a restaurant serving international cuisine, a casual cafe, and a welcoming bar. Guests can start their day with a buffet breakfast.
Dreamy sleep elements
Wrapped in plush bathrobes, guests drift off on pillowtop mattresses with down comforters. This luxury aparthotel offers blackout drapes and a pillow menu.
Scenic luxury in the park
Located in a regional park and city center, this luxury aparthotel combines natural beauty with urban convenience for a visually captivating stay.
Zhejiang University Yuquan Campus - 15 min walk - 1.3 km
Huanglong Stadium - 17 min walk - 1.5 km
West Lake - 4 min drive - 3.5 km
Baopu Taoist Temple - 5 min drive - 3.5 km
Getting around
Hangzhou (HGH-Xiaoshan Intl.) - 41 min drive
Yuhang Railway Station - 21 min drive
South Railway Station - 22 min drive
Hangzhou East Railway Station - 23 min drive
Wensan Road Station - 11 min walk
Huanglong Sports Center Station - 15 min walk
Xianing Bridge Station - 16 min walk
Restaurants
Peet’s Coffee - 4 min walk
和府捞面(黄龙万科店) - 1 min walk
Manner Coffee - 6 min walk
KFC (肯德基) - 1 min walk
川味泡菜馆(黄姑山路店) - 6 min walk
About this property
Oakwood Residence Hangzhou
When you stay at Oakwood Residence Hangzhou, you'll be just a 5-minute drive from West Lake and Zhejiang University Yuquan Campus. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Oakleaf, which serves international cuisine and is open for lunch and dinner. A bar/lounge and a fitness center are other highlights, and apartments offer conveniences like kitchens and washers/dryers. Public transportation is close by: Wensan Road Station is just 11 minutes by foot.
At a glance
DONE
Property size
155 apartments
Arranged over 19 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
PETS
Pets
Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking limited
Height restrictions apply for onsite parking
VPN_KEY
Other information
Smoke-free property
No stag/bachelor or hen/bachelorette parties
Property amenities
Pool/Spa
Indoor pool
Sauna
Internet
Free WiFi
Parking and transportation
Free self parking on site
Limited onsite parking
Height restrictions apply for onsite parking
Family friendly
Free crib/infant bed
Restaurants on site
Oakleaf
Kitchen
Refrigerator
Stovetop
Microwave
Rice cooker
Electric kettle
Cookware/dishes/utensils
Toaster
Coffee/tea maker
Dining
Buffet breakfast available for a fee daily 6:30 AM–10 AM: CNY 124 for adults and CNY 70 for children
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Bedrooms
Down comforter
Bed sheets provided
Pillow top mattress
Pillow menu
Rollaway/extra beds: CNY 250.0 per night
Bathrooms
Bathrobes
Hair dryer
Toothbrush and toothpaste
Slippers
Towels provided
Free toiletries
Entertainment
47-inch LCD TV with cable/satellite service
Laundry
Washer/dryer
Dry cleaning/laundry service
Laundry service
Work spaces
1 meeting room
Business center
Desk
Comfort
Air conditioning
Pets
Pet friendly
CNY 500 per pet per stay
1 total (up to 22 lbs per pet)
Welcoming cats and dogs only
One-time cleaning fee: CNY 500
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Smoke-free property
Services and conveniences
Concierge services
Daily housekeeping
Multilingual staff
Iron/ironing board
Phone
Luggage storage
Blackout drapes/curtains
Laptop-compatible safe
Free newspapers (lobby)
Porter/bellhop
Location highlights
Connected to a shopping center
In the business district
In the city center
In a regional park
Things to do
Fitness center
Fitness classes on site
Safety features
Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
Security system
General
155 rooms
19 floors
1 building
Built in 2011
Special features
Dining
Oakleaf - This restaurant specializes in international cuisine and serves lunch and dinner.
Fees & policies
Refundable deposits
Deposit: CNY 2000 per day
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 124 for adults and CNY 70 for children
Renovations and closures
The property will be renovating from May 25 2026 to May 29 2026 (completion date subject to change). The following areas are affected:
Swimming pool
During renovations, the aparthotel will make every effort to minimize noise and disturbance.
Children & extra beds
Rollaway beds are available for CNY 250.0 per night
Pets
Pets are allowed for an extra charge of CNY 500 per pet, per stay, plus a one-time cleaning fee of CNY 500
Parking
Parking height restrictions apply
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Host has indicated there is a carbon monoxide detector on the property.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property is professionally cleaned.
Also known as
Hangzhou Oakwood
Oakwood Hangzhou
Oakwood Residence Aparthotel
Oakwood Residence Aparthotel Hangzhou
Oakwood Residence Hangzhou
Oakwood Residence Hangzhou Hotel Hangzhou
Oakwood Residence Hotel Hangzhou
Oakwood Residence Hangzhou Aparthotel
Oakwood Residence Hotel Hangzhou
Oakwood Hangzhou Hangzhou
Oakwood Residence Hangzhou Hangzhou
Oakwood Residence Hangzhou Aparthotel
Oakwood Residence Hangzhou Aparthotel Hangzhou
Frequently asked questions
Does Oakwood Residence Hangzhou offer free cancellation for a full refund?
Yes, Oakwood Residence Hangzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Oakwood Residence Hangzhou?
Yes, there's an indoor pool.
Are pets allowed at Oakwood Residence Hangzhou?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of CNY 500 per pet, per stay.
Is parking offered on site at Oakwood Residence Hangzhou?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Oakwood Residence Hangzhou?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Oakwood Residence Hangzhou and nearby?
Onsite recreation at Oakwood Residence Hangzhou includes fitness classes. Enjoy a swim in the indoor pool or use the aparthotel's other amenities, which include a sauna and a fitness center.
Are there restaurants at or near Oakwood Residence Hangzhou?
Yes, Oakleaf offers international cuisine.
Does Oakwood Residence Hangzhou have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, a toaster, and a rice cooker.
What's the area around Oakwood Residence Hangzhou like?
Oakwood Residence Hangzhou is in Xihu, a short 9-minute walk from Yellow Dragon Sports Center and 17 minutes' walk from Huanglong Stadium.
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Reviews
Oakwood Residence Hangzhou Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
8.2
Location
8.4
Staff & service
8.8
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Nov 29, 2025
Clean room, the kitchen and other amenities. Will stay again
YIPING
YIPING, 7-night trip
Verified
10/10 Exceptional
Apr 27, 2025
House keeping staff was excellent and accommodating. The front desk staff was very helpful. This is my go-to hotel when I visit Hangzhou annually.
Maura
Maura, 15-night trip
Verified
8/10 Very good
Jun 27, 2024
Great service from the front desk
Steve
Steve, 3-night trip
Verified
8/10 Very good
Nov 14, 2024
Staying at Oakwood Residence Hangzhou served our objective well. We were looking for a hotel that provides washer as we were traveling light. The area is pretty centralised, walkable to the famous West Lake, also have restaurants and convenient stores.
Ean Suat
Ean Suat, 2-night trip
Verified
10/10 Exceptional
Jan 4, 2025
Staying at Oakwood Hangzhou
The design and condition of property was excellent. It is part of EAC, Euro American Center. Breakdast buffet and swimming was excellent, with high end interior finishes for the apartment units. A place to choose in Hangzhou.
Hamid
Hamid, 2-night trip
Verified
8/10 Very good
Sep 29, 2025
Front desk employees are good. They try to help the guest. But all of doormen I encountered are mean and arrogant. I don't know why this hotel need any doorman. Tyey don't do anything but staring guests.
Whanyoung Alexander
Whanyoung Alexander, 3-night trip
Verified
10/10 Exceptional
Dec 28, 2023
Stayed in a 2 bedroom apartment on a high floor. Well kept property, everything looks new and clean. Staff were attentive and polite. Downsides : Dryer was faulty but detergent was provided for washer. No laundry basket. Would be helpful if there is a towel rack in the spacious bathroom, the clothes hook behind the toilet door is too high for an average height female. Pillows were too flat and bed too firm.
Other than that, would love to return to stay
Linda
Linda, 2-night trip
Verified
10/10 Exceptional
Mar 31, 2025
For the family traveling with kids, I love the options of having washer, dryer and kitchen in the apartment. And I also like the gym to continue my routine work out while on vacation. This residence apartments are located in EAC (Europe American Center) which is easily for taxi driver to find. We rarely used public transportation in Hangzhou because taxi is really cheap. And for a family of 4 it is much more convenient to book online vehicle services or just get Taxi. Staffs are very friendly. Rooms are clean and spacious with minor flaws, e. g., toilet seat cover needs to be lowered down when flushing?? Dryer and washer are not separated, it takes 3 hours to dry clothes and clothes still come out damp… Overall I still enjoy the experience in Oakwood apartment. It has everything I need. Didn’t use the breakfast buffet, instead we went out and enjoyed the local food which is more traditional and with more options.
Jane
Jane, 4-night trip
Verified
8/10 Very good
Jan 1, 2026
Facilities are out of date and cleaness in public area could be improved to 5 star level.
Xuetao
Xuetao, 1-night trip
Verified
10/10 Exceptional
May 12, 2025
Easy access to food and banking
Wenxun
Wenxun, 7-night trip
Verified
10/10 Exceptional
Jul 13, 2023
We have stayed here numerous times and it is our home base in Hangzhou.
Maura
Maura, 16-night trip
Verified
10/10 Exceptional
Jun 21, 2025
Personal services, extra efforts by all who work here. Our home base each time when we are in Hangzhou. Exceptional service and perfect location.
Maura
Maura, 20-night trip
Verified
8/10 Very good
Dec 30, 2025
Room is clean but out of date.
Xuetao
Xuetao, 1-night trip
Verified
10/10 Exceptional
Jun 18, 2024
Our choice year after year for our visits to Hangzhou
Maura
Maura, 21-night trip
Verified
8/10 Very good
May 27, 2025
Like:
Spacious room
Washing machine in room
Good mannered housekeeping staff
Not like:
Toiletories not good quality
Washroom old and water stains
Small selections in breakfast buffet
Valinna
Valinna, 4-night trip
Verified
4/10 Fair
Mar 28, 2024
Mattress was like sleeping on a rock.
Alan
Alan, 1-night trip
Verified
10/10 Exceptional
Nov 3, 2025
有洗衣機
CHENG WEI
CHENG WEI, 1-night trip
Verified
10/10 Exceptional
Jul 22, 2024
Grosses Zimmer und gute Auswahl an Essen beim Frühstück, nahe gelegen zum WestLake, freundliches Personal
Marlon
Marlon, 2-night trip
Verified
8/10 Very good
Apr 9, 2024
位置非常好,也非常安静,离西湖不到4公里。房间很大很舒适,下次去杭州还会住这家。
Huan
Huan, 1-night trip
Verified
10/10 Exceptional
Jan 20, 2021
항저우 오크우드 강추
전체적으로 장기투숙에 최적인곳입니다. 오크우드아파트식호텔이죠..매번여기 묵습니다. 강츤
Verified traveler
15-night trip
Verified
10/10 Exceptional
Jan 20, 2021
항저우 오크우드호텔
전체적으로 장기투숙에는 중국에서 이만한곳이 없습니다. 단 조금 오래되다보니 높은곳이나 구석에는 먼지들이 좀있네요..주방기기세탁기등도 다있어서 좋았구요..친절하고요..매번여기묵습니다
I love the Oakwood in Hangzhou. I rate it 5 of 5. I stay here on each of 10 visits. Great location, scores of restaurant in the Oakwood complex. 24 hour Family Mart. 24 hour fitness center. And the greatest king size bed that knocks you out. Many rooms are like big apartments. A nice reasonable restaurant in the hotel.