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Rainell Dolomites Retreat

4.0 star property
Ski-in/ski-out hotel with spa, near Dolomites

Choose dates to view prices

Nestled in the Dolomites, Rainell Dolomites Retreat offers a haven of relaxation. Begin your day with a delicious breakfast buffet and unwind at the spa or by one of its pools. The ski-in/ski-out access and ski shuttle make it easy to hit the slopes, while multilingual staff ensure a seamless stay.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Ski storage
  • Ski passes
  • Health club
  • Sauna
  • Steam room
  • Room service
  • Massage/treatment rooms

Feel at home (6)

  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
  • Minibar
The current price is CNY2,786
CNY3,120 total
includes taxes & fees
May 21 - May 22

Why we love this property

Breakfast and bites
Culinary adventures await in this hotel's restaurant and bar. Free buffet breakfast gets mornings off to a delicious start.
Blissful spa retreat
A full-service spa offers Ayurvedic treatments, facials, and massages at this mountain hotel. Sauna, steam room, and garden complete the wellness experience.
Ultimate comfort retreat
Step onto private balconies, then chill with drinks from the minibar. Slip into plush bathrobes following a refreshing rainfall shower.

Room options

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, laptop workspace

Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, laptop workspace

Double Room

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, laptop workspace

Superior Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Suite, Mountain View

Panoramic Suite, Mountain View | Mountain view

Panoramic Suite, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, Mountain View

Deluxe Suite, Mountain View | Minibar, in-room safe, desk, laptop workspace

Deluxe Suite, Mountain View

  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, Mountain View

Comfort Double Room, Mountain View | Minibar, in-room safe, desk, laptop workspace

Comfort Double Room, Mountain View

  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Mountain View

Deluxe Double Room, Mountain View | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room, Mountain View

  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Vidalong 19, Castelrotto, BZ, 39046

What's nearby

  • Alpe di Siusi Ski Area - 1 min walk - 0.0 km
  • Resciesa Funicular - 14 min walk - 1.2 km
  • 2 St. Ulrich - Furnes 1736m - 14 min walk - 1.2 km
  • Ortisei-Furnes Gondola - 16 min walk - 1.4 km
  • Seceda Ski Area - 16 min walk - 1.4 km

Getting around

  • Bolzano Airport (BZO) - 62 min drive
  • Kranebitten Airport (INN) - 116 min drive
  • Valerio Catullo Airport (VRN) - 155 min drive
  • Bergamo Orio al Serio Airport (BGY) - 113.2 miles/182.3 km
  • Ponte Gardena-Laion/Waidbruck-Lajen Station - 25 min drive
  • Chiusa/Klausen Station - 32 min drive
  • Renon Campodazzo-Atzwang Station - 32 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Vedl Mulin - ‬7 min walk
  • ‪Cafe Corso - ‬8 min walk
  • ‪Haiti - ‬9 min walk
  • ‪La Bar - ‬4 min drive
  • ‪Ristorante Mont Sëuc - ‬27 min drive

About this property

Rainell Dolomites Retreat

Placing you just steps from Dolomites, Rainell Dolomites Retreat allows you more time for skiing with ski-in/ski-out access. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials, or body treatments. Other highlights include an indoor pool, an outdoor pool, and a bar/lounge. Skiers will appreciate access to ski passes and storage.

At a glance

DONE

Hotel size

    • 32 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 7 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Check-out time is 10 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 8 AM - 10:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (during limited hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Ski-in/ski-out access
  • Ski passes
  • Bicycle rentals nearby
  • Golfing nearby
  • Rock climbing nearby
  • Wildlife viewing nearby
  • Ziplining nearby
  • Sledding nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Hardwood flooring in room

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops
  • Snowshoeing nearby

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Heating
  • Minibar
  • Electric kettle
  • Bathrobes

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials and body treatments. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 14 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge

Renovations and closures

The property is closed during April, May, and November.

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and mobile payments. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, Discover, Diners Club

Cashless transactions are available.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Property Registration Number IT021019A1RK2NHQAH

National rating

This property has received its official star rating from the local rating authority.

Also known as

Alpenhotel Rainell

Alpenhotel Rainell Hotel

Alpenhotel Rainell Hotel Ortisei

Alpenhotel Rainell Ortisei

AlpenHotel Rainell Ortisei, Italy - Val Gardena

Alpenhotel Rainell

Rainell Dolomites Retreat Hotel

Rainell Dolomites Retreat Castelrotto

Rainell Dolomites Retreat Hotel Castelrotto

Frequently asked questions

Is Rainell Dolomites Retreat currently open?

The property is closed during April, May, and November.

Is there a pool at Rainell Dolomites Retreat?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Rainell Dolomites Retreat?

Sorry, pets aren't allowed.

Is parking offered on site at Rainell Dolomites Retreat?

Yes, there's free self parking. Electric vehicle charging is available.

Is airport shuttle service offered by Rainell Dolomites Retreat?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Rainell Dolomites Retreat?

Check-in start time: 2 PM; Check-in end time: 7 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.

What is there to do at Rainell Dolomites Retreat and nearby?

Have fun with nearby winter activities like cross-country skiing, snowboarding, and sledding, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes game viewing. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Rainell Dolomites Retreat also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Rainell Dolomites Retreat?

Yes, there's an onsite restaurant.

Does Rainell Dolomites Retreat have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Rainell Dolomites Retreat like?

Rainell Dolomites Retreat is a short 12-minute walk from Ortisei-Furnes Gondola and 4 minutes' walk from Alpe di Siusi Ski Area.

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Reviews

Rainell Dolomites Retreat Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Location

9.4

Staff & service

9.4

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Absolutely wonderful stay in the Dolomites!

This hotel was amazing in every way! From the impeccable service, the kind and helpful staff, the beautiful rooms, delicious food—the Rainell is in a league of its own. Be sure to check out the gorgeous pool/spa area.
john, 3-night trip
Verified

10/10 Exceptional

Stuff are really friendly and helpful
AHMED, 1-night trip
Verified

10/10 Exceptional

This was a beautifully maintained property. All the staff were friendly and helpful and went out of their way to assist the guests. Lots of ammenities too! We were given some great hiking advice from the front desk. The town was so cute and we were able to take the gondolas/lifts to the top for some spectacular hiking. Highly recommend this family owned hotel!
Kelly, 3-night trip
Verified

10/10 Exceptional

The family and staff of Rainelle are so welcoming and delightful. The Silent Room with the incredible view of the mountains was a special experience that sets this hotel above the rest. The rooms are especially large and comfortable. There is a taxi stand in town that we took one evening after dinner since the bus had stopped running, to avoid the long walk up the hill. We walked the hill twice and it is challenging but totally doable if you are in decent shape. We are in our early 60s and in the area to hike so it didn't bother us too much.
Christinen, 3-night trip
Verified

2/10 Poor

I am writing to share my recent experience at Rainell Dolomites Retreat and advise against staying there. The cost of the room was disproportionately high given its quality and the extremely poor amenities. The actual condition of the property and rooms bears no resemblance to the images displayed on their website. Furthermore, the owners, who also operate the business, demonstrated a complete lack of customer service throughout my stay. The room itself had several issues, including a leaking shower and no body wash provided. The location is also incredibly inconvenient, making it difficult to access. There are many better alternatives available nearby, offering superior accommodations and more convenient access to local restaurants and the town. I strongly recommend choosing a different establishment for your stay.
miguel, 3-night trip
Verified

10/10 Exceptional

Excellent Hotel

We highly recommend this hotel. Only issue is it is 10 minutes by walk frrom center of ortisie.
Breakfast with a view
View from room
Abdul, 4-night trip
Verified

10/10 Exceptional

El mejor hotel

Hermoso hotel. La limpieza excelente, el personal muy amable y el hotel en muy buenas condiciones. De las mejores experiencias!
Daniel, 2-night trip
Verified

10/10 Exceptional

Amazing location and freindly hosts

Loved the place, the hosts were amazing. Thank you.
Abdulla, 4-night trip
Verified

10/10 Exceptional

It is a great traditional hotel in the area. The view from our room is excellent. You can oversee the whole valley. The meal they offered is more than great. I love the hotel. Job well done.
Meng, 1-night trip
Verified

8/10 Very good

Ok.

Ok.
KOSEN, 1-night trip
Verified

10/10 Exceptional

Amazing hotel, amazing view, would stay again!

We stayed here for two nights and I only wish we had stayed longer!! The local area is fantastic for scenery and hiking and the town of Ortisei is so charming! We picked this hotel because of the location, ease of parking and the spectacular views and I can only say that we made a fantastic choice! There is a spacious parking lot, and the top area fills up so check down below if there aren't any spaces up top. Our room was beautiful, we were upgraded to a room with a balcony and an amazing view of town so we could sit out on our balcony and enjoy the view and fresh mountain air! The bed was super comfy too! The main downside was the shower. There is a glass partition to help keep the water in, but it doesn't do a great job so the floor gets all covered in water, so be careful, don't leave clothes on the floor. The amenities at this hotel are fantastic! They have a pool, a sauna and various other spa features, including you can book massages. They really cater to people who stay longer, offering guided group hikes in the nearby mountains (one reason I wish we had stayed longer). The breakfast spread offered by the hotel is fantastic! Hot and cold food, cheeses, cold cut meats, pastries, fruit and veggies, yogurt, eggs, juice, everything! We also ate dinner at the hotel one night and the food was amazing, definitely worth it, and after a long day of hiking in the mountains, it was nice not to have to leave the hotel in the evening. I loved this hotel!!
Karin, 2-night trip
Verified

10/10 Exceptional

Son derece şık, güzel ve konforlu bir otel. Güleryüzlü servis var. Kahvaltı dağ oteli için bol seçenekli ve lezzetli. Yer restoranlara ve liftlere uzak olduğu için akşam araçla dönmek gerekiyor.
Osman, 3-night trip
Verified

6/10 Good

Great location and facilities. Informational meeting unfortunately was only in German
Paul, 3-night trip
Verified

10/10 Exceptional

Glimrende sted!!

Meget flott hotell med meget god service, god mat og veldig god beliggenhet. Anbefales veldig. Lett å komme seg opp til Seiser Alm platået med taubanen rett ved siden av hotellet.
Geir, 5-night trip
Verified

10/10 Exceptional

Perfect Hotel in a Great Town

The hotel was a true resort hotel. From the moment we walked in they led us to our room and explained our dinner options, transportation, and other activities. Because Ortesei is not a large town and there is plenty of space the room itself is very large. It was great having the extra space after the tiny rooms in Venice. The pool is kept to a nice 87 degrees so you can use it even when it's chilly outside. Dont forget your pool towels and robes when you go. As far as location Ortesei is a great home base in the Dolomites. The gondolas go right over this hotel and if you plan on hiking to Compatsch it's mostly downhill. The town had numerous little shops and restaurants. One cool thing was they gave us weekly bus passes so we were able to go up the lifts in Ortesei, go down at Suisi, and bus through the other small towns. At a minimum it's a free ride back to Balzano where the train station is.
Andrew, 2-night trip
Verified

6/10 Good

Very nice hotel but the room is very poor, like in a two stars hotel
Riccardo, 1-night trip
Verified

10/10 Exceptional

Ottima esperienza in una Ortisei sempre bellissima con le sue Dolomiti. Hotel perfetto per me, ci ritornerò.
Marina, 12-night trip
Verified

10/10 Exceptional

This is a wonderful place to stay. Rooms, pool and spa area are relaxing.
Terry, 3-night trip
Verified

10/10 Exceptional

Nice

오르티세이중심가에서 언덕위로 꽤올라가야한다. 우리는 렌트카가있어 별문제는 아니었지만 기차나 버스를 이용하는 분들은 불편할수있을것같다. 숙소는 언덕위에 위치하여 뷰도좋고 특히 사우나에서 보는 뷰가 아름답다. 조식도 맛있음
1-night trip
Verified

8/10 Very good

Bem localizado

Pelo valor cobrado o quarto e o banheiro sao super simples. O Box de banho e' super pequeno e apertado.
1-night trip
Verified

10/10 Exceptional

Great view of mountains around St. Ulrich.

Wonderful location, although tough walk into the town when you have to walk up the steep hill to get back to the hotel. Dinner in the in-house restaurant was imaginative and well prepared. Staff was extremely attentive.
Henning, 4-night trip
Verified

10/10 Exceptional

Tutto ottimo. Ricarica Tesla a pagamento.

Ambiente sereno, pulito. Letto confortevole in ampia camera. Colazione buona.
Christian, 2-night trip
Verified

8/10 Very good

Perfect hotel in Ortisei.

Our experience was very good and we would like to thank the hotel staff. Our room was very well appointed in alpine style. The hotel pool has a wonderful view to the mountains. Food was excellent too and one of the highlights.
Luiz, 2-night trip
Verified

10/10 Exceptional

Sentralt og idyllisk hotell

Hotellet lå stille og vakkert til i Ortisei med kort vei til spektakulære turområder! Hotell rommet var stort og fint, maten var nydelig og betjeningen kjempe hyggelige og hjelpsomme. Skulle jeg kommentere på noe, må det være at sengene var litt harde. Vi vil gjerne bo på Alpenhotel Rainell neste gang også!
Marianne, 4-night trip
Verified

8/10 Very good

Schönes rustikales Hotel

Schönes rustikales Hotel . Parkplätze ausreichend vorhanden ! Zimmer- Ausstattung etwas "old school" - aber ok ! Frühstücksbüffet etwas spärlich !