It was a terrible experience. The hotel does not match the photos shown online. I do not recommend it, and I felt unsafe.
Andre Luiz Bianchi
Andre Luiz Bianchi,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2026 年 4 月 5 日
Do not book. Had to cancel reservation and get refund as it was closed. 2 odd men came out of a guest room as we were waiting and said if we gave them $150 cash we could get our room key. And that we would get our receipt tomorrow. Super sketchy.
Allison
Allison,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 4 月 2 日
Nasty. Arrived to room to find filthy shower (my husband had to clean it before we used it) no towels, missing light bulbs, broken blinds. Should have paid more for a better place.
Holly
Holly,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 3 月 30 日
Hotel called me as I landed on Fort Lauderdale and canceled my reservation.
Robin
Robin,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 3 月 24 日
dionelli
dionelli,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 3 月 19 日
Cancelled due to
Raw sewage in the room
jonathan
jonathan,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 3 月 15 日
Joseph
Joseph,3 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 3 月 9 日
A scam. Cancelled on me on the day of the trip, then wouldn't answer my calls or voice messages, and also charged me for the stay. Stay away at all costs, this is a scam.
Rami
Rami,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 3 月 6 日
ARRIVED AT 7 PM - OFFICE WAS CLOSED
Vivian
Vivian,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 3 月 2 日
frederick
frederick,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 3 月 2 日
Booked through hotels.com. when we arrived.. we were told that they would not let us have a room as the new owners said the rooms were destroyed and there were bed bugs. We were stuck having to find another room elsewhere. Neither the hotel or hotels.com were willing to refund the night that we pre paid weeks in advance for the hotel. please understand that we did not choose to not take a room there. they would not let us stay in a room that we pre paid for.. 2 thumbs down for both hotels.com and the Caroline for putting us in that situation and not at the very least refunding us.
Donna
Donna,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 2 月 27 日
Renata
Renata,3 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 2 月 22 日
Horrible experience
Anna
Anna,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 21 日
Christopher
Christopher,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 2 月 20 日
Horrible my room had roaches the stove didn't work was a hazard the tv didn't even work and also unpleasant behavior by the employees made it so uncomfortable
Sebastian
Sebastian,1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2026 年 2 月 16 日
Our evening arrival, my partner and I were in the parking lot along with 3 other couples/families trying to check in and NOTHING!!! Extremely unprofessional to not send communication to oncoming customer who have booked and PAID IN FULL.
Looking for a refund
Angela
Angela,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 2 月 15 日
A complete and utter disappointment.
RUBEN
RUBEN,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 2 月 2 日
Terrible hotel. It shouldn't even be listed on hotels.com
Amanda
Amanda,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 1 月 29 日
No one should stay here doors don’t lock windows are unsecure. There’s no hot water no Wi-Fi and Shawty TV service. Very nice staff but poor quality and should be removed from Hotels.com.
Akil
Akil,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2026 年 1 月 10 日
No response from anyone. We had to get a different place to slay because we couldn't check in!!! I want a refund
Logan
Logan,1 晚行程
Expedia真实住客点评
4/10 尚可
2026 年 1 月 7 日
No towels, no soap, broken windows.
Sonya
Sonya,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 1 月 6 日
I previously wrote to inform you that I never checked in because no one was in the office for quite some time. There were other customers waiting to check in as well. I had to leave to be able to get ready for a dinner reservation that I had with family. Please refund my money. Thank you.
Anabel
Anabel,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2026 年 1 月 4 日
Can only check in between a small window time
David
David,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 3 日
Shameka Lynn
Shameka Lynn,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 12 月 31 日
It was terrible. The hotel is old and dirty. The service is disgusting. There is a complete lack of respect for customers.