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Aloft by Marriott Playa del Carmen

4.0 star property
Pet-friendly hotel with 2 outdoor pools, connected to a shopping center, near Quinta Avenida

Choose dates to view prices

Located near Playa del Carmen Main Beach, Aloft Playa Del Carmen offers a vibrant retreat. Take a dip in one of the 2 outdoor pools, enjoy a meal at Nook restaurant or grab something quick from the grocery store. With free high-speed WiFi and helpful staff, guests love its beach locale and pool.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and 2 bars/lounges
  • 2 outdoor pools
  • Breakfast available
  • Self parking
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • 3 meeting rooms
  • Meeting rooms

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Elevator
The current price is CNY787
CNY976 total
includes taxes & fees
Jun 22 - Jun 23

Why we love this property

Breakfast and culinary hub
This hotel features a restaurant, cafe, and 2 bars, along with buffet breakfast. Vegan and vegetarian options satisfy diverse dining preferences.
Dreamy comfort awaits
Wrapped in hypo-allergenic bedding under a down comforter, sleep comes easy in rooms with custom decor. Rainfall showers and 24-hour service elevate the stay.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Breezy, Room, 1 King Bed, Balcony

Hypo-allergenic bedding, down comforters, in-room safe

Breezy, Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(18 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Breezy, Room, 2 Queen Beds, Balcony

Hypo-allergenic bedding, down comforters, in-room safe

Breezy, Room, 2 Queen Beds, Balcony

7.4 out of 10
Good
(3 reviews)
  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds

Hypo-allergenic bedding, down comforters, in-room safe

Suite, 2 Queen Beds

7.8 out of 10
Good
(6 reviews)
  • 84 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Balcony

Hypo-allergenic bedding, down comforters, in-room safe

Suite, 2 Queen Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 81 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe

Suite, 1 King Bed

  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | Hypo-allergenic bedding, down comforters, in-room safe

Suite, 1 King Bed, Balcony

  • 79 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for aloft, Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe

aloft, Room, 1 King Bed

9.0 out of 10
Wonderful
(34 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for aloft, Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, in-room safe

aloft, Room, 2 Queen Beds

9.6 out of 10
Exceptional
(18 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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Interior
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9.0 out of 10, Wonderful, 1,067 reviews
The price is CNY466
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includes taxes & fees
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About the neighborhood

Map
Calle 34 Norte Manzana 100 Lote 3, 10/34 Midtown Shops, Playa del Carmen, QROO, 77536

What's nearby

  • Guadalupe Church - 3 min walk - 0.3 km
  • Mamitas Beach - 18 min walk - 1.5 km
  • Quinta Avenida - 3 min drive - 1.8 km
  • Playa del Carmen Main Beach - 3 min drive - 2.2 km
  • Punta Esmeralda Beach - 7 min drive - 2.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 47 min drive
  • Tulum Intl. Airport (TQO) - 117 min drive
  • Cozumel Intl. Airport (CZM) - 12.8 miles/20.7 km

Restaurants

  • ‪Tacos el Rey - ‬5 min walk
  • ‪Yo Amo México - ‬9 min walk
  • ‪El Pechugón - ‬10 min walk
  • ‪Las Ollas Calientes - ‬9 min walk
  • ‪Danilo Coffee House - ‬8 min walk

About this property

Aloft by Marriott Playa del Carmen

Aloft by Marriott Playa del Carmen puts you just a 5-minute drive from Quinta Avenida and Playa del Carmen Maritime Terminal. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at one of the 2 bars/lounges. Other features include a poolside bar, a snack bar/deli, and a terrace. Fellow travelers say great things about the pool and helpful staff.

All inclusive

All-inclusive room rates at Aloft by Marriott Playa del Carmen are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

DONE

Hotel size

    • 167 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 40 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Secured covered onsite self parking (MXN 200 per day)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Shared microwave
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store

What to do

  • Beach nearby

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Coworking spaces

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2022
  • Rooftop garden
  • Terrace
  • Television in common areas
  • 2 outdoor pools
  • Shopping mall on site
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Uses some LED lighting
  • No plastic coffee stirrers
  • Reception hall
  • Dock
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Closed captioned TV
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Pool access ramp on site
  • Smooth flooring in room

Room amenities

Be entertained

  • 55-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 50+ Mbps)
  • Free local calls

Food and drink

  • Mini-fridge
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • Uses some LED lighting
  • Water-efficient showers only

Special features

Dining

Nook - Onsite restaurant.
W XYZ Bar - Onsite bar. Open daily.
Splash RoofTop - Onsite rooftop bar. Open daily.

Fees & policies

Refundable deposits

  • Breakage deposit: MXN 1000 per stay
  • A damage deposit of MXN 10000 will be collected before check-in

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 240 for adults and MXN 150 for children

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 2000 per stay
  • Pets are allowed for an extra charge of MXN 450 per pet, per night

Parking

  • Covered self parking costs MXN 200 per day
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Aloft Playa Del Carmen Hotel
Aloft Playa Del Carmen Playa del Carmen
Aloft Playa Del Carmen Hotel Playa del Carmen

Frequently asked questions

Does Aloft by Marriott Playa del Carmen offer free cancellation for a full refund?

Yes, Aloft by Marriott Playa del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Aloft by Marriott Playa del Carmen?

Yes, there are 2 outdoor pools.

Are pets allowed at Aloft by Marriott Playa del Carmen?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 40 lbs per pet. There's a charge of MXN 450 per pet, per night, and there's also a deposit of MXN 2000 per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Aloft by Marriott Playa del Carmen?

Yes. Self parking costs MXN 200 per day. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Aloft by Marriott Playa del Carmen?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Aloft by Marriott Playa del Carmen?

No, this hotel doesn't have a casino, but Riviera Gran Casino (3-min drive) is nearby.

What is there to do at Aloft by Marriott Playa del Carmen and nearby?

Aloft by Marriott Playa del Carmen has 2 outdoor pools and 2 bars.

Are there restaurants at or near Aloft by Marriott Playa del Carmen?

Yes, there's an onsite restaurant, Nook.

What's the area around Aloft by Marriott Playa del Carmen like?

Aloft by Marriott Playa del Carmen is a short 18-minute walk from Playa 88 and 4 minutes' walk from Guadalupe Church. Travelers give top marks for the hotel's prime location.

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Reviews

Aloft by Marriott Playa del Carmen Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Amenities

9.0

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The rooftop pool area is a highlight, with many reviewers praising its infinity pool, beautiful views, and pet-friendly atmosphere. (62 reviews)
  • The hotel is within a short walking distance to the beach, making it a convenient and ideal location for pet owners. (26 reviews)
  • Breakfast was consistently described as delicious, abundant, and fresh with a variety of options. (25 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Beach
Location
Rooftop pool
Breakfast
View
Restaurant
Grocery store
Bar

Reviews

Verified

10/10 Exceptional

Nice hotel, friendly staff and good pool area
Roberto Carlos, 3-night trip
Verified

10/10 Exceptional

Location and staff was excellent
Tashaun, 2-night trip
Verified

10/10 Exceptional

Clean room, friendly and helpful staff. Comfortable beds, great pool. Would stay here again! Location is amazing.
Lisa, 3-night trip
Verified

10/10 Exceptional

Great stay. Super nice pool and clean hotel. Beautiful pool. Breakfast was amazing each day and servers on point. Alejandra at the breakfast place was very professional and attentive. Location is the key and this hotel was everything we wanted to experience.
Maria, 4-night trip
Verified

10/10 Exceptional

This is an excellent hotel. It is quite new with spacious rooms and good amenities. It is in a quiet area but close to 5th Avenue, the beach and many restaurants. The staff are exceptional. I will certainly stay again when in Playa.
Craig, 10-night trip
Verified

10/10 Exceptional

Spotless, amazing rooftop pool, central location
Nathan, 2-night trip
Verified

10/10 Exceptional

Great location. With a supermarket, a coffee shop and a taqueria downstairs, close to everything. Looks to be very new building and super clean. The room was big, I wish there was a microwave. The rooftop pools were awesome! Didn't try the restaurant but it looked very good. Will stay again if we don't opt for an all-inclusive resort.
Taichiro, 2-night trip
Verified

10/10 Exceptional

Great location, stay here every year, this was my 3rd stay. Love the amenities, pool areas, service and staff always top notch. Pool towels showing their age, everything else was pretty good.
Mikey, 6-night trip
Verified

10/10 Exceptional

Amazing clean rooms! Service was top notch and everyone working there was very professional and helpful.
Thomas, 9-night trip
Verified

10/10 Exceptional

We really enjoyed our stay. The hotel has a great pool area, big rooms, and comfortable beds. The only downside was the bathroom layout with sliding and glass doors opening to the hallway/room, which is not very practical when travelling with friends. Excellent location right by 5th Avenue, close to restaurants and shops, plus a good gym and outdoor training options across the street.
May-Christin, 8-night trip
Verified

6/10 Good

Loved the roof top pool! Room was nice but very basic. Staff were very attentive!
Mikala, 8-night trip
Verified

8/10 Very good

outdoor pool is good
YiXiang, 5-night trip
Verified

10/10 Exceptional

We enjoyed our stay at Aloft. The location is excellent - close to beaches, a variety of restaurants, and it was helpful to have a grocery store right underneath. We enjoyed the breakfast especially the fruit and made to order eggs. While there were a couple of minor issues (safe and fridge not working), the staff addressed them in a timely manner. We found the front staff and breakfast staff very helpful and friendly.
Tammy, 5-night trip
Verified

10/10 Exceptional

The hotel is one block from the heart of the action in Playa Del Carmen but you'd never know by how quiet it was. The hotel is clean, the staff are friendly. Great location, very safe, lots of food options around
Alan, 3-night trip
Verified

10/10 Exceptional

Great place, great staff, clean place
Alisha, 3-night trip
Verified

8/10 Very good

Service here was top notch. Rides arranged, tentative via Whatsapp, food on property was good. Close to a few convenience stores, area was safe and walkable to lots in the Aldea Zama neighbourhood. Place is showing a bit of wear and tear, but overall clean.
Sarah, 3-night trip
Verified

10/10 Exceptional

Great place, the sound proof rooms were incredible, the shower pressure was the only bad thing in my opinion.
Maria Clara, 1-night trip
Verified

8/10 Very good

Great location. Clean and decent room size. Very challenging to enjoy space on rooftop pools with lack of loungers available based off the room counts vs actual loungers
Jekaterina, 3-night trip
Verified

8/10 Very good

Room and staff get high marks.
Farrokh, 1-night trip
Verified

10/10 Exceptional

I recommend 100 % this hotel. I stayed for 7 days right after urgent surgery, and I couldn’t have chosen a better place to recover. All the staff showed exceptional kindness. They even called the on-call doctor when they saw I needed help. I felt safe and truly cared for. Spotless hotel, spacious room, very comfortable bed, and a lovely city-view balcony. Room service was a huge help during my first days. Perfect location with Chedraui (grocery store) right downstairs and the 5th & 38 Avenue and the beach just minutes away. Thank you to the entire team for your humanity and care.
The pool
The view of the balcony of my room
Sandra, 7-night trip
Verified

10/10 Exceptional

Clean room, staff very professional and friendly
Belinda, 3-night trip
Verified

10/10 Exceptional

Rooftop pool is amazing
Jose, 6-night trip
Verified

8/10 Very good

Rooms are spacious. Bed is super comfy. Pool is excellent! Location perfect! They need to provide better towels as they were thin and not soft. The entrance to pool was not always consistent - sometimes door was locked and/or open. Being a platinum member they offered no perks. Also DO NOT UPGRADE TO A BALCONY - waste of money all balconies overlook an empty concrete courtyard. No view.
Patrick, 4-night trip
Verified

10/10 Exceptional

Great hotel! My stay was great, beautiful rooftop pool, 10 min walk to the beach (3 long blocks), super cool stadium and track next door. The regular room was a bit small, but still really nice for value. Excellent service. I’d recommend this place for couples and families looking for an affordable option. Solo travelers, there are more exciting options!
Ben, 4-night trip
Verified

8/10 Very good

Very clean but missing essential items to use kitchen. Annoyed about beach towels. Better off bringing your own or else if you forget to return theirs or loose their ticket for it and your out 25.00 each. The grocery store underneath was a plus. Annoyed that I had to call for help to get English speaking tv had to reset each channel. It was safe, clean, and sleepy well.
GEORGE, 4-night trip