Things looked optimistic with the check in, but from that moment everything went downhill. I expected more for a 3 star at over 125 euros a night. Blankets & carpet all very worn & tacky, tiny shower cubicle, my colleague had a broken hanging shelf in their shower cubicle, black mould growing on towels stuffed to block drafts and water coming in the fire exit on the corridor, no hot breakfast available, sour faced servers in the breakfast room, lift not working on check out so had to drag 4 bags down the stairs. TV aerial socket hanging out the wall so the TV was very moody. Didn't work at all from day 3. The hinges stuck out from where the door closing in the refrigerator used to be. To cap it all, at check-out, was asked if I'd taken anything from the mini-bar. After I asked "what mini-bar" I had a sarcastic response from the staff which made me realise they were referring to the 2 bottles of water they left in a refrigerator. There had been no note or listing informing the guest that the two small waters would cost 3 euros obviously on purpose.
