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Hakone Gora KARAKU (ORIX HOTELS & RESORTS)

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Escape to Hakone Gora KARAKU, a tranquil retreat close to Hakone Gora Park and the scenic Open Air Museum. Delight in free Japanese breakfast, stay connected with WiFi, or unwind with staff who consistently impress.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Onsen
  • Spa
  • Free parking
  • Free WiFi

Main amenities (7)

  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Terrace
  • 24-hour front desk
  • Vending machine
  • Luggage storage

For families (6)

  • Children stay free
  • Separate bathtub and shower
  • Television
  • Terrace
  • Daily housekeeping
  • Elevator
The current price is CNY4,015
CNY4,429 total
Jun 10 - Jun 11

Why we love this property

Taste of Japan
Experience Japanese cuisine at the onsite restaurant of this hotel. Visitors can start their day with a complimentary Japanese breakfast.
Mineral spring soaks
Spring water bathtubs, private mineral hot springs, and public indoor and outdoor onsens create a therapeutic retreat. Japanese bathing traditions await.
Dreamy bath oasis
The hotel elevates bathing with spring water tubs and hydromassage showers. Guests can wrap up in soft bathrobes after a luxurious soak.

Room options

Available filters for rooms
Showing 48 of 48 rooms

View all photos for East Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

In-room safe, free WiFi, bed sheets

East Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

8.0 out of 10
Very good
(2 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for East Wing with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

In-room safe, free WiFi, bed sheets

East Wing with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

10.0 out of 10
Exceptional
(2 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for West Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

In-room safe, free WiFi, bed sheets

West Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

10.0 out of 10
Exceptional
(5 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for West Wing with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

In-room safe, free WiFi, bed sheets

West Wing with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

8.0 out of 10
Very good
(1 review)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for East Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

East Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

10.0 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Breakfast Included, East Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Breakfast Included, East Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for East Wing with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

East Wing with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

10.0 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Breakfast Included, East Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Breakfast Included, East Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for West Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

West Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

7.0 out of 10
Good
(2 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Breakfast Included, West Wing- Deluxe Japanese Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Breakfast Included, West Wing- Deluxe Japanese Style Room with Open-air bath, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for West Wing with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

West Wing with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

10.0 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Breakfast Included, West Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Breakfast Included, West Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for West Wing Upper Floor with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

In-room safe, free WiFi, bed sheets

West Wing Upper Floor with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for West Wing Upper Floor with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

In-room safe, free WiFi, bed sheets

West Wing Upper Floor with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for East Wing Upper Floor with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

In-room safe, free WiFi, bed sheets

East Wing Upper Floor with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for East Wing Upper Floor with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

In-room safe, free WiFi, bed sheets

East Wing Upper Floor with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for West Wing Upper Floor with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

West Wing Upper Floor with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for West Wing Upper Floor with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

West Wing Upper Floor with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for East Wing Upper Floor-Twin Room with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

East Wing Upper Floor-Twin Room with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for East Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

East Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Breakfast Included, East Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath,NonSmoking

In-room safe, free WiFi, bed sheets

Breakfast Included, East Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath,NonSmoking

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Breakfast Included, East Wing Upper Floor - Deluxe Western Style Room with Open-air bath,Non-Smoking

In-room safe, free WiFi, bed sheets

Breakfast Included, East Wing Upper Floor - Deluxe Western Style Room with Open-air bath,Non-Smoking

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for BF Included, West Wing Upper Floor- Deluxe Japanese Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

BF Included, West Wing Upper Floor- Deluxe Japanese Style Room with Open-air bath, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for BF Included, West Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

BF Included, West Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for West Wing-Twin Room with Open-Air Bath Western Style / Grill Course Dinner Entry 17:00-17:30

In-room safe, free WiFi, bed sheets

West Wing-Twin Room with Open-Air Bath Western Style / Grill Course Dinner Entry 17:00-17:30

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for West Wing-Twin Room with Open-Air Bath Japanese Style / Grill Course Dinner Entry 17:00-17:30

In-room safe, free WiFi, bed sheets

West Wing-Twin Room with Open-Air Bath Japanese Style / Grill Course Dinner Entry 17:00-17:30

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for West Wing UpperFloor-Twin Room with Open-Air Bath Western Style/Grill Course DinnerEntry 17:00-17:30

In-room safe, free WiFi, bed sheets

West Wing UpperFloor-Twin Room with Open-Air Bath Western Style/Grill Course DinnerEntry 17:00-17:30

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for West Wing UpperFloor-Twin Room with Open-Air Bath JapaneseStyle/Grill Course DinnerEntry 17:00-17:30

In-room safe, free WiFi, bed sheets

West Wing UpperFloor-Twin Room with Open-Air Bath JapaneseStyle/Grill Course DinnerEntry 17:00-17:30

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for East Wing-Twin Room with Open-Air Bath Japanese Style / Grill Course Dinner Entry 17:00-17:30

In-room safe, free WiFi, bed sheets

East Wing-Twin Room with Open-Air Bath Japanese Style / Grill Course Dinner Entry 17:00-17:30

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for East Wing-Twin Room with Open-Air Bath Western Style / Grill Course Dinner Entry 17:00-17:30

In-room safe, free WiFi, bed sheets

East Wing-Twin Room with Open-Air Bath Western Style / Grill Course Dinner Entry 17:00-17:30

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for East Wing UpperFloor-TwinRoom with Open-Air Bath Western Style/Grill Course Dinner Entry 17:00-17:30

In-room safe, free WiFi, bed sheets

East Wing UpperFloor-TwinRoom with Open-Air Bath Western Style/Grill Course Dinner Entry 17:00-17:30

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for East Wing UpperFloor-TwinRoom with Open-Air Bath Japanese Style/Grill CourseDinner Entry 17:00-17:30

In-room safe, free WiFi, bed sheets

East Wing UpperFloor-TwinRoom with Open-Air Bath Japanese Style/Grill CourseDinner Entry 17:00-17:30

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for West Wing Upper Floorwith Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

West Wing Upper Floorwith Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for West Wing Upper Floor with Open-Air Bath Western Style / Grill Course Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

West Wing Upper Floor with Open-Air Bath Western Style / Grill Course Dinner Entry 19:00-20:00

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for West Wing with Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

West Wing with Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for West Wing with Open-Air Bath Western Style/Grill Course Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

West Wing with Open-Air Bath Western Style/Grill Course Dinner Entry 19:00-20:00

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for East Wing Upper Floor with Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

East Wing Upper Floor with Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for East Wing with Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

East Wing with Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for East Wing with Open-Air Bath Western Style/Grill Course Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

East Wing with Open-Air Bath Western Style/Grill Course Dinner Entry 19:00-20:00

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for East Wing Upper Floor with Open-Air Bath Western Style / Grill Course Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

East Wing Upper Floor with Open-Air Bath Western Style / Grill Course Dinner Entry 19:00-20:00

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 2 Twin Sofa Beds

Room Only, East Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

Room Only, East Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

Room Only, East Wing Upper Floor - Deluxe Western Style Room with Open-air bath,Non-Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

Room Only, East Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath,NonSmoking

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

Room Only, West Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Room Only, West Wing- Deluxe Japanese Style Room with Open-air bath, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

Room Only, West Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Room Only, West Wing Upper Floor- Deluxe Japanese Style Room with Open-air bath, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

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About the neighborhood

Map
1300-8 Gora, Hakone, Kanagawa, 250-0408

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Gora Park - 4 min walk - 0.4 km
  • Hakone Museum of Art - 9 min walk - 0.8 km
  • Hakone Open Air Museum - 15 min walk - 1.3 km
  • Hakone Kowakien Yunessun - 3 min drive - 1.7 km

Getting around

  • Haneda Airport (HND) - 126 min drive
  • Hakone Miyanoshita Station - 3 min drive
  • Hakone Gora Station - 4 min walk
  • Hakone Ohiradai Station - 5 min drive
  • Kowakidani Station - 25 min walk

Restaurants

  • ‪金沢まいもん寿司箱根強羅店 - ‬12 min walk
  • ‪箱根餃子センター - ‬7 min walk
  • ‪奈可むら - ‬11 min walk
  • ‪Coffee Camp - ‬5 min walk
  • ‪Gora Brewery And Grill - ‬7 min walk

About this property

Hakone Gora KARAKU (ORIX HOTELS & RESORTS)

  • Hakone Gora KARAKU (ORIX HOTELS & RESORTS) puts you in a great location, within a 15-minute walk of Hakone Gora Park and Hakone Open Air Museum. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and Japanese cuisine is served at メインダイニング「六つ喜」, which is open for breakfast and dinner. This luxurious hotel is also within a short drive of Hakone Kowakien Yunessun and Hakone Hot Springs. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 70 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 20
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20
DONE

Children

    • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free Japanese breakfast each morning 7:30 AM–9:30 AM
  • Restaurant

Traveling with children

  • Children stay free (see details)
  • Baby bath
  • Bed rails

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Terrace
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 50-inch LCD TV
  • Digital TV channels
  • Netflix
  • Hulu
  • Streaming services

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Spring water bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Electronic bidet
  • Shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body treatments. The spa is open daily.

Private bath/onsen services include an indoor private bath (in communal space) and an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).

Dining

メインダイニング「六つ喜」 - This restaurant specializes in Japanese cuisine and serves breakfast and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, Diners Club, JCB International, Union Pay

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Also known as

Hakone Gora KARAKU Hotel

Hakone Gora KARAKU Hakone

Hakone Gora KARAKU Hotel Hakone

Frequently asked questions

Does Hakone Gora KARAKU (ORIX HOTELS & RESORTS) offer free cancellation for a full refund?

Yes, Hakone Gora KARAKU (ORIX HOTELS & RESORTS) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hakone Gora KARAKU (ORIX HOTELS & RESORTS)?

Sorry, pets aren't allowed.

Is parking offered on site at Hakone Gora KARAKU (ORIX HOTELS & RESORTS)?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Hakone Gora KARAKU (ORIX HOTELS & RESORTS)?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Check-out time is 11:00 AM.

What is there to do at Hakone Gora KARAKU (ORIX HOTELS & RESORTS) and nearby?

Hakone Gora KARAKU (ORIX HOTELS & RESORTS) has a spa.

Are there restaurants at or near Hakone Gora KARAKU (ORIX HOTELS & RESORTS)?

Yes, メインダイニング「六つ喜」 offers Japanese cuisine.

Does Hakone Gora KARAKU (ORIX HOTELS & RESORTS) have rooms with private hot tubs?

Yes, each room has a spring water bathtub.

What's the area around Hakone Gora KARAKU (ORIX HOTELS & RESORTS) like?

Hakone Gora KARAKU (ORIX HOTELS & RESORTS) is a short 4-minute walk from Hakone Gora Station and 6 minutes' walk from Hakone Gora Park.

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Reviews

Hakone Gora KARAKU (ORIX HOTELS & RESORTS) Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Amenities

9.4

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, traditional, and well-prepared with fresh ingredients. (15 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Onsen
Food
View
Amenities
Breakfast

Reviews

Verified

10/10 Exceptional

Lovely place. Exquisitely comfortable
Michael, 2-night trip
Verified

10/10 Exceptional

Amazing staff and beautiful rooms, outstanding food as well.
Grant, 2-night trip
Verified

8/10 Very good

Clean room, friendly staff, great foods and lounge experience. Unfortunately our room clock and the facial steamer weren’t working properly. Also the kettle was difficult to use it. However very great experience with them! Definitely worth to visit again!
KATSURA, 1-night trip
Verified

10/10 Exceptional

very nice room. great baths. great food
Timothy, 2-night trip
Verified

10/10 Exceptional

Beautiful resort with great hospitality and amenities. The only critique I have is that, especially for this price, I feel like all guests who request the shuttle service to/from the train station should be offered it. It was very difficult for my husband, baby and I to get to the hotel without it (especially because no taxis/ubers were available) and when we wanted to go to use the shuttle on the way back to the train station, they said it was fully booked. They ended up eventually being able to accommodate us, for which we were incredibly grateful, but there was a lot of extra stress and pleading with the front desk to be able to get that confirmation. This was the only tarnish on an otherwise wonderful, relaxing stay.
Natalie, 1-night trip
Verified

10/10 Exceptional

Great location and good service. But make sure you book spa treatment before arrival or else difficult to secure an appointment, the same with omakase dinner at the Japanese restaurant.
Joseph I-Chieh, 2-night trip
Verified

10/10 Exceptional

The hotel room is very clean with beautiful surroundings. The Kaiseki dinner served was great!
Lip chuan, 1-night trip
Verified

10/10 Exceptional

Everything. This is truly a 5-star hotel resort. The room was spotless, beautiful, organized, and cozy. The hotel offered excellent amenities through their lounges and in the rooms. The baths were so inviting!
Jose, 2-night trip
Verified

10/10 Exceptional

Beautiful property and wonderful service and food.
Carolyn, 2-night trip
Verified

4/10 Fair

Overall, the hotel did not meet 5 star standards. The nicest part of the hotel was the private onsen on our balcony and the view. The rooms were dated and a bit unkept. The hotel staff were cold (bordering rude) and incredibly unhelpful when it came to helping us find places for dinner nearby.
Jessica, 2-night trip
Verified

10/10 Exceptional

If I can sum it up in one word…. ‘Wow!’ This hotel was amazing. I booked a Japanese style room on the upper floor of the west wing with a private onsen. The room was spacious, clean and really comfortable beds. Sitting in the onsen and having a ‘cold drink’ with the views was amazing. The hotel staff was excellent on check- in and check-out. Dinner and breakfast service was also excellent.
Japanese style room upper wing top floor
Onsen on patio
Breakfast
Sunrise view from patio while in onsen
Christopher, 1-night trip
Verified

10/10 Exceptional

Serene and relaxing setting. Facilities were very clean and well maintained. Staff was super attentive and friendly.
Jose, 1-night trip
Verified

10/10 Exceptional

Private onsen was amazing, the location walking distance from train station and cable car y very convenient, and the complimentary shuttle service to Odawara made a whole difference. All the little details in the room and the food was amazing, we would love to go back!
Valeria, 2-night trip
Verified

10/10 Exceptional

Property was extremely clean atmosphere was amazing exactly what we needed to relax paired with the amazing food the only regret we had was not to stay longer.
Calvin Yue Hin, 1-night trip
Verified

10/10 Exceptional

Great staff, excellent snack/wine cafe, amazing breakfast/dinner
Lonnie, 2-night trip
Verified

10/10 Exceptional

The property is new and tastefully done in every way. Breakfast and dinner both wonderful. The in-room Onsen was great. The outdoor onsens are clean, large and wonderful.
Hungfai, 2-night trip
Verified

10/10 Exceptional

Great area! Right next to the train station so easy to get to public transportation. Staff were extremely courteous and attended to my needs. Would come back here again
Jamin, 2-night trip
Verified

10/10 Exceptional

If you want to treat yourself and stay in one of the best properties and locations in Gora (Hakone), book some time at KARAKU. The rooms, private and guest onsen, amenities, dining, staff, and overall experience was a highlight of our trip. This is a truly special ryokan, and caters perfectly to visitors from all over the globe.
Harrison, 2-night trip
Verified

10/10 Exceptional

This was the best Onsen hotel I stay last 20 years Highly recommend, best service, best food, best hotel Will stay again next time
Ka Fai, 1-night trip
Verified

10/10 Exceptional

Really nice hotel, great food and friendly staff. The room is very clean!
Tan Nee, 1-night trip
Verified

10/10 Exceptional

The Orix hotel is farther away from the main Hakone shopping area, however it's walking distance to/from the Gora station so it's easy to get to. The property is perfect for quiet get away and to enjoy a private onsen. Absolutely love the experience and staffs are all very friendly, helpful and polite.
Karen, 2-night trip
Verified

10/10 Exceptional

This is a top level property! Luxury from check in process to check out. The restaurant and the lounge areas offerings are stellar.
Patricia, 1-night trip
Verified

10/10 Exceptional

Great service and high end
Chih-Ann, 2-night trip
Verified

10/10 Exceptional

Absolutely beautiful property with excellent service and well-trained staff. Fully recommend booking a room with a private onsen for a luxurious experience.
Flora, 1-night trip
Verified

10/10 Exceptional

The kaiseki was incredible. Staff was extremely professional, helpful and nice. The property itself is beautiful, and the onsen itself was clean, modern, and had an amazing view.
David, 1-night trip