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Hotel HSM Reina del Mar

3.0 star property
Hotel with outdoor pool, near El Arenal Beach

Choose dates to view prices

Located near El Arenal Beach, Hotel HSM Reina del Mar offers a lively retreat with an arcade/game room and poolside bar. Soak up the sun by the outdoor pool or indulge in meals at the on-site restaurant. With multilingual staff, luggage storage, and 24-hour front desk services available to you.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Beach umbrellas
  • Beach sun loungers
  • Pool bar
  • Terrace
  • 24-hour front desk
  • Arcade/game room
  • Car rentals on site

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • In-room climate control (air conditioning)
  • Arcade/game room
The current price is CNY821
CNY938 total
includes taxes & fees
Jun 2 - Jun 3

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room, Balcony

Single Room, Balcony | Desk, free WiFi, bed sheets

Single Room, Balcony

8.0 out of 10
Very good
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Twin Room, Balcony

Desk, free WiFi, bed sheets

Twin Room, Balcony

8.6 out of 10
Excellent
(10 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Room, Balcony

Desk, free WiFi, bed sheets

Twin Room, Balcony

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Balcony, Pool View

Double Room, Balcony, Pool View | Desk, free WiFi, bed sheets

Double Room, Balcony, Pool View

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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The price is CNY658
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includes taxes & fees
Jun 2 - Jun 3
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About the neighborhood

Map
Carrer Baleares, 10, Playa de Palma, Llucmajor, Mallorca, 7600

What's nearby

  • El Arenal Beach - 3 min walk - 0.3 km
  • Playa de Palma - 5 min walk - 0.4 km
  • Port of El Arenal - 8 min walk - 0.7 km
  • Aqualand El Arenal - 9 min walk - 0.8 km
  • Es Calonet des Fornàs - 14 min walk - 1.2 km

Getting around

  • Palma de Mallorca Airport (PMI) - 12 min drive
  • Marratxi Poligon Station - 14 min drive
  • Marratxi Station - 16 min drive
  • Palma de Mallorca Son Fuster Station - 18 min drive

Restaurants

  • ‪Panaderia Pasteleria Ballester - ‬1 min walk
  • ‪Double Dutch (former sportsman) - ‬4 min walk
  • ‪Cafeteria San Cristobal - ‬4 min walk
  • ‪hotel whala!beach - ‬5 min walk
  • ‪Gusto Iberico - ‬6 min walk

About this property

Hotel HSM Reina del Mar

When you stay at Hotel HSM Reina del Mar, you'll be in a great location, within just a 10-minute walk of El Arenal Beach and Playa de Palma. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A poolside bar and a terrace are other highlights.

At a glance

DONE

Hotel size

    • 180 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar

What to do

  • Pool table
  • Beach nearby
  • Golfing nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Beach sun loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1968
  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool
  • Arcade/game room

Room amenities

Be entertained

  • 28-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25 to 35 for adults, and EUR 15 to 25 for children

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard

Cashless transactions are available.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel HSM Reina Mar

Hotel HSM Reina Mar Playa de Palma

Hotel Reina Mar

HSM Reina Mar Playa de Palma

HSM Reina Mar

Hotel HSM Reina del Mar Hotel

Hotel HSM Reina del Mar Llucmajor

Hotel HSM Reina del Mar Hotel Llucmajor

Frequently asked questions

Does Hotel HSM Reina del Mar offer free cancellation for a full refund?

Yes, Hotel HSM Reina del Mar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel HSM Reina del Mar?

Yes, there's an outdoor pool.

Are pets allowed at Hotel HSM Reina del Mar?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel HSM Reina del Mar?

Sorry, there's no onsite parking at Hotel HSM Reina del Mar.

What are the check-in and check-out times at Hotel HSM Reina del Mar?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

Is there an onsite casino at Hotel HSM Reina del Mar?

No, this hotel doesn't have a casino, but Mallorca Casino (16-min drive) is nearby.

What is there to do at Hotel HSM Reina del Mar and nearby?

Have fun with nearby activities such as scuba diving and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include an arcade.

Are there restaurants at or near Hotel HSM Reina del Mar?

Yes, there's an onsite restaurant.

Does Hotel HSM Reina del Mar have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel HSM Reina del Mar like?

Hotel HSM Reina del Mar is a short 10-minute walk from El Arenal Beach and 7 minutes' walk from Playa de Palma.

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Reviews

Hotel HSM Reina del Mar Reviews

7.8

Good

8.4

Cleanliness

7.2

Location

8.2

Staff & service

7.6

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Clean room,plenty of shops , restaurant available
Istvan, 4-night trip
Verified

10/10 Exceptional

We stayed for 4 nights lovely hotel and a great location would have been nice if there was a fridge in the room but overall the stay was Pleasant.
Pritesh, 4-night trip
Verified

10/10 Exceptional

The hotel food,comfort,pool were all excellent. Unfortunately parking was a problem.
Mark, 1-night trip
Verified

10/10 Exceptional

Good experience. Close to bus links. Nice pool area. Breakfast and dinner were good, especially for the price we paid. Friendly staff
Laura, 5-night trip
Verified

8/10 Very good

Good pool but poor food

It’s a 3 star hotel so you know what you’re getting. The pool area is very good on an afternoon when the sun is on it. The rooms are ok but the hotel is let down by the poor food. Overall it’s worthy of its 3 stars
Charles, 5-night trip
Verified

6/10 Good

The property was clean and tidy. But the rooms were old and need revamp. Breakfast has likited options.
Rahul, 1-night trip
Verified

10/10 Exceptional

The staff at the hotel was excellent! Have to mention Ana and her team. Ana is such an asset to the hotel.. friendly, professional, supportive etc. She arranged a Seaview room for us and follow up if everything was ok. We saw her everyday, friendly and chatting to us. We will always remember her! We miss her already. Hope to return one day.
lydia, 4-night trip
Verified

6/10 Good

A more fair average score would be 3.5/5 star. The staff were superb and the dinner buffet (i had booked half-board) was fantastic (great choice of meats, fish, salads, vegetables and potatoes). The room was good size, the breakfast was decent (some items such as cakes not always fresh). But what let the stay down was the level of noise both from within and from the street.
georgios, 5-night trip
Verified

8/10 Very good

I went for a short 5 day break with my 4 year old. Staff were friendly and attentive. Room although dated in decor as others have previously mentioned it was spotless. Great view from balcony. Helped book very early morning taxi for return flight. Breakfast was ok. Beans on toast for my child and I had cereals with fruit and honey. Unlimited coffee and juices. I had paid for evening meals however being vegetarian we struggled a little so only ate there twice and ate at local restaurants the other evenings. My son had pasta one evening with salad and then pizza and chips another. I had a mix of salads and bean type salads but limited. Overall would definitely return as hotel was short walk to beach and though some mentioned a hill my 4 year old didn’t moan once! Beautiful beach, friendly locals, overall core memories made!
Jodi, 5-night trip
Verified

10/10 Exceptional

Our couple stay

The room was clean and housekeeping came every day, which I appreciated. The location is great—walking distance to the beach, with stores and restaurants nearby. However, parking is very difficult to find. The internet in the room was very poor, which made it hard to stay connected. Also, the man responsible for the kitchen and meal service was quite rude. Breakfast and dinner were included, but dinner service was handled poorly. Although dinner hours were listed as 8–10 PM, at exactly 10 PM, he came over while we were still eating and asked us to leave, even if we hadn’t finished our food. He pointed to the elevator and made us leave the dining area, which felt disrespectful and unprofessional.
Rabia, 6-night trip
Verified

10/10 Exceptional

The food was delicious and I enjoyed the breakfast especially
Queenta, 11-night trip
Verified

10/10 Exceptional

It was perfect
????????, 7-night trip
Verified

8/10 Very good

Good value, friendly, helpful staff. Close to beach , supermarket and restaurants. Cheap and easy bus ride to Palma
Jean Mary, 7-night trip
Verified

10/10 Exceptional

Such a perfect hotel. Thank you!
Emerson Jude Hague, 5-night trip
Verified

10/10 Exceptional

Sergi at the front desk went up & beyond for us during our whole stay- thank you for making it the best!
Gonca, 9-night trip
Verified

6/10 Good

.
Tim Yannik, 2-night trip
Verified

8/10 Very good

Room facilities require improvement I.e room fridge,hairdryer,kettle and tea coffee option.
Farhana, 4-night trip
Verified

6/10 Good

The property itself is great, but it's located at the NOISY END OF TOWN. The area is full of young revelers and don't count on getting any sleep from 4.00am as this is the time that the young return to their hotel and noise is their primary objective... I'm not a prude and I also enjoy a good drink but at least consider others when returning to your hotel and leave all the screaming back at your home.... The staff at the hotel were great in assisting to keep these young screamers under control by threatening them that they'll be thrown out....
Paul, 7-night trip
Verified

10/10 Exceptional

The aircon in room 401 is not working good.I’ve reported it a few times but not resolved.terrible seat
Sofia, 4-night trip
Verified

8/10 Very good

Godt til pengene. Venligt personale, pænt og rent. Der var noget for alle i buffen, som heletiden blev fyldt op. Eneste minus var støjniveauet på gangene om aftenen og natten.
Klaus, 3-night trip
Verified

6/10 Good

Das Personal war sehr nett und hilfsbereit. Die Zimmer leider sehr hellhörig und etwas muffig.
Laura-Isabell, 3-night trip
Verified

10/10 Exceptional

Hotel propre, personnel sympa, un moins bien pour la restauration
joelle, 13-night trip
Verified

8/10 Very good

Vi kommer igen

Fine værelser, dejlig balkon. Udsigt over pool Centralt beliggende. Skønt pool område, gode drinks og snacks til rimlig pris. Vi kommer igen
katja, 11-night trip
Verified

6/10 Good

Bon hôtel pour un couple ou entre amis

Hôtel propre et bien situé. Bon accueil. Malheureusement chambre mal insonorisée, on entend les voisins et les passages dans le couloir. Restauration assez variée mais pas de souplesse sur les horaires, à 10h30 pile et à 21h30 pile on éteint les lumières et on nous invite à prendre la direction de la sortie dommage !! Et attention l'eau est payante au dîner (3€ la bouteille) Un frigo dans la chambre serait souhaitable.
9-night trip
Verified

8/10 Very good

Hôtel très bien situé, à proximité de commerce et de la plage ! J'y ai séjourné en famille (avec enfants). Chambre très basique mais propre. Attention si vous optez pour le petit déjeuner et dîner, le buffet ferme à l'heure, pas une minute de plus et on vous met limite dehors. Hôtel pas familial j'ai eu l'impression de gêner avec mes enfants.
Diara, 9-night trip