I want to begin by acknowledging that the staff at this hotel were incredibly friendly and welcoming. Unfortunately, that’s where the positives end.
Upon arrival, we were informed that the main elevator was out of service. Instead, we were directed to use a single-person lift that looked like it hadn’t been updated since the early 1900s—an inconvenience that set the tone for the rest of our experience.
We had booked a King Deluxe room, but what we found was far from what was described on the hotel's website. Although the listing claimed the hotel had been remodeled in 2022, our room told a very different story. The "king bed" was actually two twin beds pushed together, with one side much firmer than the other. This made for an incredibly uncomfortable and restless night’s sleep, every night of our stay. The wallpaper was wrinkled, stained, and dusty, and the room had an overall neglected feel. The bathroom was another letdown. Instead of the bathtub-shower combo shown in the listing photos, we had a cramped, uncomfortable shower. The toilet was positioned so close to the wall that using it required sitting at an angle. The lamps were crooked, and the recently painted balcony doors had been painted shut due to sloppily painted hinges. Breakfast was advertised as a continental spread, but what we received was minimal at best. Bread, cold cuts and boiled eggs with juice and coffee.
The property is not inexpensive, and the misleading advertising is unacceptable.