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Hotel Chalet Swiss

3.0 star property
Hotel with bar/lounge, near Mystery Rooms

Choose dates to view prices

Located close to Mystery Rooms, Hotel Chalet Swiss offers a warm welcome with breakfast, a cozy coffee shop/cafe, and relaxing sauna. Connect to WiFi in your room or unwind on the picturesque garden terrace.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Free breakfast
  • Ski facilities
  • Pet friendly
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Ski storage
  • Sauna
  • Self parking
  • Bar/lounge
  • Coffee shop/cafe
  • Terrace
  • Garden
  • Front-desk safe
  • Vending machine
  • Microwave in a common area
  • Multilingual staff

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, cribs/infant beds, free WiFi

Standard Twin Room

7.0 out of 10
Good
(4 reviews)

Highlights

Heating
TV
Hypo-allergenic bedding
Renovated in 2019
Fan
Private bathroom
Hair dryer
Electric kettle
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Balcony

Superior Twin Room, Balcony | In-room safe, cribs/infant beds, free WiFi

Superior Twin Room, Balcony

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Heating
Free rollaway/extra beds
TV
Renovated in 2019
Fan
Private bathroom
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room | In-room safe, cribs/infant beds, free WiFi

Single Room

Highlights

Heating
TV
Renovated in 2019
Fan
Private bathroom
Hair dryer
Electric kettle
Cable channels
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room

In-room safe, cribs/infant beds, free WiFi

Superior Twin Room

Highlights

Heating
TV
Renovated in 2019
Fan
Private bathroom
Hair dryer
Electric kettle
Cable channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Triple Room

Family Triple Room | In-room safe, cribs/infant beds, free WiFi

Family Triple Room

Highlights

Heating
TV
Renovated in 2019
Fan
Private bathroom
Hair dryer
Electric kettle
Cable channels
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Living area | TV

Family Quadruple Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
TV
Renovated in 2019
Fan
Private bathroom
Hair dryer
Electric kettle
Cable channels
  • Sleeps 4
  • 4 Twin Beds

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The price is CNY1,559
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Nov 30 - Dec 1
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About the neighborhood

Map
Seestrasse 22, Unterseen, BE, 3800

What's nearby

  • Alpine Garden - 6 min walk - 0.6 km
  • Mystery Rooms - 11 min walk - 0.9 km
  • Hoeheweg - 11 min walk - 1.0 km
  • Kunsthaus Interlaken - 11 min walk - 1.0 km
  • Interlaken Casino - 16 min walk - 1.4 km

Getting around

  • Bern (BRN-Belp) - 39 min drive
  • Zurich Airport (ZRH) - 122 min drive
  • Interlaken West Ferry Terminal - 8 min walk
  • Interlaken West Station - 8 min walk
  • Interlaken Harderbahn Station - 23 min walk

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Spatz - ‬8 min walk
  • ‪Aarburg Cafe - ‬6 min walk
  • ‪Bebbis Restaurants - ‬7 min walk
  • ‪X-Port West - ‬9 min walk

About this property

Hotel Chalet Swiss

At Hotel Chalet Swiss, you'll be within a 10-minute drive of Mystery Rooms and Lake Brienz. The coffee shop/cafe is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Other highlights include a terrace and a garden.

At a glance

DONE

Hotel size

    • 52 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Contactless check-in available
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:00 PM
    • Front desk staffed during limited hours
    • Construction work in underway on an adjacent street. Guests booked in the 'Single Room' categories may have obstructed views due to construction.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets stay free
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (CHF 5.00 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • Bar/lounge
  • Coffee shop
  • Shared microwave

What to do

  • Bicycle tour information
  • Hiking/biking trails nearby
  • Skiing nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Bike storage
  • Ski storage

Facilities

  • 2 buildings/towers
  • Built in 1862
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Sauna
  • Traditional architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Heating
  • Fan
  • Electric kettle

Sleep well

  • Crib/infant bed (surcharge)

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 3.20 per person, per night. This tax does not apply to children under 17 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 3.50 per person, per night. This tax does not apply to children under 17 years of age.
  • Tourism fee: CHF 1.00 per person, per night

Children & extra beds

  • Cribs/infant beds are available for CHF 15.0 per night
  • Rollaway beds are available for CHF 50 per day

Parking

  • Self parking costs CHF 5.00 per day

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property accepts major credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Also known as

Chalet Swiss Unterseen
Hotel Chalet Swiss
Hotel Chalet Swiss Unterseen
Hotel Chalet Swiss Hotel
Hotel Chalet Swiss Unterseen
Hotel Chalet Swiss Hotel Unterseen

Frequently asked questions

Does Hotel Chalet Swiss offer free cancellation for a full refund?

Yes, Hotel Chalet Swiss does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Chalet Swiss?

Yes, pets stay free.

Is parking offered on site at Hotel Chalet Swiss?

Yes. Self parking costs CHF 5.00 per day.

What are the check-in and check-out times at Hotel Chalet Swiss?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.

Is there an onsite casino at Hotel Chalet Swiss?

No, this hotel doesn't have a casino, but Interlaken Casino (16-min walk) is nearby.

What is there to do at Hotel Chalet Swiss and nearby?

Have fun with nearby winter activities like skiing. Additional recreation nearby includes casino gaming. Enjoy amenities like a sauna, a picnic area, and a garden.

What's the area around Hotel Chalet Swiss like?

Hotel Chalet Swiss is a short 8-minute walk from Interlaken West Ferry Terminal and 12 minutes' walk from Mystery Rooms.

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Hotel Chalet Swiss Reviews

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Good

Staff were friendly. Accommodation was basic but sufficient for what we needed. Room was very warm.
Natalie, 1-night trip

10/10 Exceptional

An excellent value and comfortable stay. The rooms were clean, the breakfast was great, and the location was fantastic. I would happily recommend this hotel to anyone.
Robyn, 2-night trip

8/10 Very good

Good location.
JAMAL, 2-night trip

10/10 Exceptional

A Swiss Stay

A true Swiss style hotel. It had great character. Our room was large and hotel only 10 minute walk from Interlaken West train station. Friendly staff.
Leanne, 3-night trip

10/10 Exceptional

Great price and nice accommodations. Friendly and helpful staff. Highly recommend
Alexander, 1-night trip

10/10 Exceptional

Perfect and kind

Perfect place for my vacation in 2024.
Young mo, 1-night trip

10/10 Exceptional

Awesome!
HUBERTH, 1-night trip

10/10 Exceptional

Check-in was easy, rooms clean and appropriate and a 10 minute walk from the West train station.
Steven, 2-night trip

10/10 Exceptional

Lovely hotel

Great hotel, very family orientated. Amazing views from the rooms, which were warm and comfortable. Only downside was not a lot odlf parking, but the hotel provide bus passes to get to and from the bars/restaurants and all the tourist hotspots.
1-night trip

10/10 Exceptional

Property has a beautiful garden and picnic area. View from our room balcony was a great picture of Interlaken West. Breakfast was very good (free!) and staff attentive and informative. Hotel is decorated with beautiful period photos and antiques.
Joseph, 1-night trip

10/10 Exceptional

Lots of fun! Old fashioned, darling hotel. Loved!
Mary, 4-night trip

8/10 Very good

There were a few ants as we were on the ground floor, it was also the first room at the hallway and it was a bit noisy when other people are walking past our room.
Ying Chi, 1-night trip

8/10 Very good

Clean, tidy and straight forward. Room a good size. Breakfast options good and nice dinning location. A nice touch offering us a bottle of water to take away at check out.
Dayle, 2-night trip

10/10 Exceptional

While the property is older, it had everything that we needed. It was quiet, and the breakfast was nice. We had the family room that had two single beds on the first floor with two single beds upstairs. The room was small, but it was adequate. I really loved opening the windows to let the fresh air in during the month of April. The window and the ceiling was leaking water just a little bit. But it was taken care of by the maintenance guy after we had reported it to the front desk.
View during our breakfast.
The hotel. Check-in is in the back of this building.
Cindy, 2-night trip

4/10 Fair

A lady came in and knocked on my door I was taking my shower, she said "open the door", I said I cannot right now, She said "Open the door now what are you doing there?" I opened the door while I had to put my towel on, she said alarm went off and open the windows so alarm stops, that to me doesn't worth the money I spent.
negin, 1-night trip

6/10 Good

Overpriced and too rule based.

Room was quite basic considering the price but this is a challenge in Switzerland in general too. Quite dated. Also we had a small child with us and they didn’t have a bed but remained insistent that we pay a hefty surcharge to keep the child in the room, saying the toddler may eat a lot of food at breakfast.
2-night trip

4/10 Fair

The room was dark, stuffy, and out-dated. In an active heatwave, the room was unbearable to sleep in. The free Toblerones that were provided melted in the room before we got in. We asked for an extra fan but were told none were available. The bathroom was small and had poor water pressure. Amenities were basically non-existent. The lack of a mini fridge/mini bar was troubling, and even though our room was above the wet bar, it was never open and we could not ask for ice cubes to get through the heat wave. We also called the reception for extra facial tissues and toilet paper, and received a response that someone would be up shortly — no one ever showed. The bedsheets felt unclean, and we found “black specks” on the duvets that we did not use due to the heat. A large portion of the TV channels were unavailable. We were told by the receptionist at check in that breakfast is available from 6 AM to 10 AM. However, when we showed up at 6:10 AM, nothing was set up, so we never got to enjoy the breakfast to properly rate it. Reception was overall unhelpful. The only positive thing that comes to mind is that it had somewhat of a stable wifi, which we did not even get to use a lot of. Lastly, CHF 40 (approx. USD 50) was being charged for 45 mins late check out (11:45am).
Kannis, 2-night trip

4/10 Fair

Staff was kind and helpful but rooms are extremely outdated.
Cameron, 2-night trip

8/10 Very good

loved the design of the hotel, the rooms were clean, and they had all the necessities. The staff was very polite. However, the room had no elevator or ramp to get the suitcases to the 3rd floor, so we had to carry them up the stairs from the second to the third floor. The room was extremely hot, and it had a very small fan that barely worked. There was nowhere (except the bar) to get cold water to drink. No mini bar, and the drink machine had no water, and was actually empty. Some ice machine, or cold water, would have been nice, considering the weather was very hot.
daniela, 3-night trip

8/10 Very good

Bed bugs found had to switch hotel
Nazmul, 4-night trip

10/10 Exceptional

No service can be provide after front desk off duty.
Tik Ki Dicky, 1-night trip

6/10 Good

Really nice view and very friendly staff, ultra clean bathroom but you need ear plugs ( they provide it in the bathroom) because we could hear almost every sound coming from the room next to us.
Hugo, 1-night trip

10/10 Exceptional

This little gem of a hotel was perfect for a stay in Interlaken. It’s a short walk from the Interlaken West train station and close to everything! Only downside is it was hot and there is no AC … but if you want an authentic alps experience it’s worth it!
Valerie, 2-night trip

10/10 Exceptional

Excelente el mejor servicio y valor por lo que pagas del cuarto!!!
Oscar, 1-night trip

10/10 Exceptional

The location is great, The hotel is excellent.
Fabiano, 1-night trip