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Hotel Victoria au Lac

3.0 star property
Hotel with 2 restaurants, near Lake Lugano

Choose dates to view prices

On the shores of Lake Lugano, Hotel Victoria au Lac offers a tranquil retreat with stunning views. Savor Mediterranean cuisine at one of the two on-site restaurants or unwind on the rooftop terrace while staying connected with in-room WiFi. Previous guests have appreciated laundry services and luggage storage during their stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Terrace
  • Air conditioning
  • Front-desk safe
  • Convenience store
  • Snack bar/deli
  • ATM/banking services

Feel at home (6)

  • Refrigerator
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry service
  • Elevator
The current price is CNY1,151
CNY1,269 total
includes taxes & fees
Jun 11 - Jun 12

Room options

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, soundproofing, free WiFi

Standard Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, soundproofing, free WiFi

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Doppelzimmer mit Seeblick

Doppelzimmer mit Seeblick | In-room safe, desk, soundproofing, free WiFi

Doppelzimmer mit Seeblick

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

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The price is CNY873
CNY981 total
includes taxes & fees
Jun 28 - Jun 29
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About the neighborhood

Map
Riva Paradiso 2b, ingresso Via G. Guisan 3, Paradiso, TI, 6902

What's nearby

  • MASILugano Museum of Art of Italian Switzerland - 11 min walk - 1.0 km
  • Via Nassa - 13 min walk - 1.1 km
  • LAC Lugano Arte e Cultura - 13 min walk - 1.1 km
  • Chiesa di Santa Maria degli Angioli - 13 min walk - 1.1 km
  • Palazzo dei Congressi - 4 min drive - 3.1 km

Getting around

  • Lugano (LUG-Agno) - 15 min drive
  • Milan Malpensa Airport (MXP) - 52 min drive
  • Lugano-Paradiso - 5 min walk
  • Lugano (QDL-Lugano Rail Station) - 24 min walk
  • Lugano Station - 25 min walk
  • Lugano Funicular Station - 22 min walk

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Snack Ok Bar - ‬10 min walk
  • ‪GourmetBar - ‬3 min walk
  • ‪Spaghetti Store - ‬16 min walk
  • ‪Addis - ‬13 min walk

About this property

Hotel Victoria au Lac

  • Hotel Victoria au Lac features a rooftop terrace and puts you within a 10-minute drive of Lake Lugano. Guests looking for a bite to eat can check out La Terrazza Delle Stelle, one of 2 restaurants, which serves Mediterranean cuisine and is open for lunch and dinner. Other features include a bar/lounge, a snack bar/deli, and a terrace.

At a glance

DONE

Hotel size

    • 30 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:30 PM; Check-in end time: 8:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 8:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (CHF 25 per day)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store

What to do

  • Shopping

Working away

  • Meeting room

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning

Sleep well

  • Soundproofed rooms

Freshen up

  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

La Terrazza Delle Stelle - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.
Lord of Tillingdon - This restaurant specializes in Mediterranean cuisine. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately CHF 9.5 for adults and CHF 6 for children

Children & extra beds

  • Rollaway beds are available for CHF 20.0 per night

Parking

  • Covered self parking costs CHF 25 per day

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Also known as

Hotel Victoria au Lac
Hotel Victoria au Lac Paradiso
Victoria au Lac
Victoria au Lac Paradiso
Victoria Au Lac Lugano
Hotel Victoria au Lac Hotel
Hotel Victoria au Lac Paradiso
Hotel Victoria au Lac Hotel Paradiso

Frequently asked questions

Does Hotel Victoria au Lac offer free cancellation for a full refund?

Yes, Hotel Victoria au Lac does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Victoria au Lac?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Victoria au Lac?

Yes. Self parking costs CHF 25 per day.

What are the check-in and check-out times at Hotel Victoria au Lac?

Check-in start time: 2:30 PM; Check-in end time: 8:00 PM. Check-out time is 11 AM.

Is there an onsite casino at Hotel Victoria au Lac?

No, this hotel doesn't have a casino, but Casino Lugano (4-min drive) and Casinò di Campione (12-min drive) are both nearby.

Are there restaurants at or near Hotel Victoria au Lac?

Yes, there are 2 onsite restaurants, featuring Mediterranean cuisine.

What's the area around Hotel Victoria au Lac like?

Hotel Victoria au Lac is a short 5-minute walk from Lugano-Paradiso and 13 minutes' walk from Via Nassa.

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Reviews

Hotel Victoria au Lac Reviews

7.6

Good

7.8

Cleanliness

8.8

Location

8.0

Staff & service

6.8

Property conditions & facilities

Popular mentions

Location
View
Lake
Breakfast
Air conditioning
Balcony
Building
Service staff
Restaurant
Lobby

Reviews

Verified

6/10 Good

Very nice building from 1885. Nicely decorated breakfast room. However the room and hotel in generally was really rough on the edges.. renovation clearly needed Also there is a club downstairs which can make you hear music if you have windows open. Walls are very thin and might hear your neighbors if they talk in their room Otherwise great location and friendly staff
Andreas, 1-night trip
Verified

10/10 Exceptional

Great hotel: location, view from the room, old style villa. very friendly und guest oriented personal!
Yulia, 1-night trip
Verified

6/10 Good

Older style hotel but it’s maintained well. Our main issue was the AC - hotel advertised as having AC but when we arrived (May travel) we were told that they do not turn the AC units on for use until June. It was an incredibly hot trip with a massive heat wave across the region, so it made being at the hotel almost unbearable both during the day and even when the sun was down for evening sleeping. Luckily, for our second and final night, we asked for a fan which they were able to provide. Thanks to the staff for being helpful with the fan! Heat aside, the hotel is in a great location just about a mile for walking to Lugano central also accessible by public bus (be sure to ask the hotel about the Ticino ticket)! Paradiso was a beautiful neighborhood to access the main areas without being fully immersed in them.
Olivia, 2-night trip
Verified

8/10 Very good

Delightfully old-world belle-epoche hotel with lake-side view from our room, very good breakfast, well located close to Lake Lugano, public transport and in a quiet area of town. Very comfortable beds and good wi-fi.
Andrew, 2-night trip
Verified

6/10 Good

Staff were not particularly welcoming or friendly. Reception did not offer the Ticino Card at check in. On arrival our room was not very clean and was not cleaned well during our 3 night stay. We did however like the location.
Peter, 3-night trip
Verified

8/10 Very good

Was in a quiet part of the lake but still accessible to the main city and all the transport boats. Breakfast was great and so was the restaurant downstairs for dinner.
Larry, 4-night trip
Verified

10/10 Exceptional

While this property is older it is lovely and functions without problem. The staff is friendly and inviting. Breakfast is delicious and the views of the lake are gorgeous. It is farther from the town center but is worth the 10 minute walk along the lake or the 1 minute bus trip. The AC was an added bonus! My only negative is that it smells heavily of cigarette smoke.
Melissa, 2-night trip
Verified

10/10 Exceptional

While the building was showing its age with its creaky, carpeted floors, dim lighting, and faded furniture, it was great in the places that mattered most to us. The beds were clean and comfortable, the bathroom was very, very spacious, the air conditioner worked consistently well throughout our stay, and it was very quiet throughout the night. Breakfast options were limited to cold options (other than the option to boil your eggs and toast your bread) but the coffee was freshly made to order and you could sit outside on their balcony to enjoy your meal if you wanted. Would stay again!
Emily, 2-night trip
Verified

8/10 Very good

.
Eva, 1-night trip
Verified

6/10 Good

Room is OK, but breakfast is not OK. I stayed seven days and breakfast was all same everyday.
Masahiko, 6-night trip
Verified

8/10 Very good

Ok
Lorenzo, 1-night trip
Verified

10/10 Exceptional

Perfect location, friendly staff - thank you, Cristina!
Dorin, 1-night trip
Verified

8/10 Very good

The location of hotel is perfect. The building is very old byt We had a great view and we enjoyed our stay.
Nooshin, 1-night trip
Verified

8/10 Very good

Great location on lake Lugano
john, 2-night trip
Verified

10/10 Exceptional

Lugano 2025

Two night stay at Lugano for a relaxing break.
E, 2-night trip
Verified

10/10 Exceptional

Location was right across the street from the lake. Easily walk to the bus stop, the boat dock, and numerous restaurants. The view of the lake from our balcony was incredible!
Mark, 2-night trip
Verified

10/10 Exceptional

Weekend formidable
Henri, 1-night trip
Verified

8/10 Very good

Location is really great. 5 mins walk to Paradiso Train Station and Migros. Bus stop is next to hotel and 2 mins walk to Paradiso boat pier. Old hotel with bigger room. Beautiful lake view but not good facilities. The breakfast is good though. Overall, you got what you pay for.
Pakorn, 1-night trip
Verified

6/10 Good

This property has a long heritage. It was built in 1885. However, it’s pinnacle has past. It was a good place to lay our heads and the choice was a value level selection at a value level price. No regrets.
Kyle, 1-night trip
Verified

4/10 Fair

Staff were very nice. Location and view was beautiful. Property desperatly needs updating everywhere from the reception, restaurant and rooms. Very gaudy!! Time to let go of the past and move on or no one will be staying at your property. We will not be back.
Francine, 1-night trip
Verified

2/10 Poor

Disgusting

The most digusting place I have ever been to.
2-night trip
Verified

4/10 Fair

Smoke filled reception , no one to greet! Parking in another building poor access no instructionts to exit parking or enter after parked car
GIUSEPPE, 2-night trip
Verified

4/10 Fair

Good for night life, bad for sleep

One of worst hotel experiences in my life. First impression negative due to the night club downstairs. Room in poor conditions (see pictures), a lot of noise from outside, air conditioner difficult to use, and even when off it makes a disturbing noise. On the positive side the common areas have interesting decorations, breakfast is ok (in a nice balcony with a beautiful view over the lake), the location is relatively convenient, the personell is friendly.
This is water collection from the air conditioner. If you do not pay attention it will soak the carpet (which has probably happened many times).
This is behind the bed. Doesn't look as if they are taking any care of the rooms.
1-night trip
Verified

4/10 Fair

MUST READ. Book at your own peril!!!

This was a couples trip and each couple booked a separate room. Pros: front desk staff was friendly and attempted to address concerns up to their limitation, location is good with easy access to downtown Lugano (we previously thought it would be further) Cons: - Hotel is VERY outdated with very few modern amenities - Management refused to allow the front desk to give us the controller for A/C unit. They claimed the weather was not warm enough and we could leave the window open. The problem with this is the excessive noise from outside all night long which leads to the next con: - The hotel has a strip club in the lobby and indecent pictures in the basement where the public bathrooms are. The nightclub attracts people at odd hours and there is loud noises and conversations keeping your from sleeping. We literally couldn’t get more than 3-4 hours of sleep per night. The solution would have been to close the windows and turn on the A/C, but… - There was a hose in the middle of the shower connecting the faucet to the shower head. You basically shower touching the hose and work your movements around it. - Even during the time of the year that managements allows A/C, there is a $30 charge per day for the usage. Overall we wanted to like the place for its location, views, and front desk customer service but at every moment, it disappointed us more.
Daniel, 2-night trip
Verified

10/10 Exceptional

Expérience exceptionnelle, à recommander à tous les voyageurs, venant de France de Suisse et d’ailleurs
Alexis, 1-night trip