Cristallo is a haven near Dolomites, offering a continental breakfast and an inviting terrace. Unwind at the spa tub or sauna after hitting the slopes with ski shuttle and storage; enjoy activities like golfing on-site or exploring nearby QC Terme Dolomiti.
Camping Vidor Family & Wellness Resort - 6 min drive
Pizzeria Ramon - 20 min walk
Ta Mongo - 4 min drive
Cafè Miro - 3 min drive
About this property
Cristallo
Cristallo is a great choice for your ski vacation in San Giovanni di Fassa. The restaurant is a perfect spot to grab a bite to eat, and guests returning from the slopes can relax at the hot tub or enjoy après-ski drinks at the bar/lounge. Other highlights include a golf course, a health club, and a sauna. Skiers will appreciate access to ski storage.
At a glance
DONE
Hotel size
25 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18
Check-out time is 10 AM
DONE
Special check-in instructions
The front desk is open daily from 7:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:30 AM–10:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Playground
What to do
Bicycle tour information
Hiking/biking trails nearby
Mountain biking nearby
Horse riding nearby
Ice skating nearby
Hot springs nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Free bicycle rentals
Electric bike charging stations
Bike storage
Ski storage
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Health club
Golf course on site
Hot tub
Sauna
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Well-lit path to entrance
Stair-free path to entrance
Ski
Ski storage
Ski lessons nearby
Ski area nearby
Room amenities
Be entertained
33-inch flat-screen TV
Digital TV channels
Home comfort
Heating
What to enjoy
Balcony
Freshen up
Bidet
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
More
In-room safe
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Dining
Onsite venue - This restaurant specializes in local cuisine and serves breakfast and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.
Children & extra beds
Cribs/infant beds are available for EUR 20.0 per night
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 6 per accommodation, per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
National rating
This property has received its official star rating from the local rating authority.
Also known as
Cristallo Hotel Vigo di Fassa
Cristallo Vigo di Fassa
Cristallo Hotel
Cristallo San Giovanni di Fassa
Cristallo Hotel San Giovanni di Fassa
Frequently asked questions
Does Cristallo offer free cancellation for a full refund?
Yes, Cristallo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Cristallo?
Yes, cats and dogs are welcome. There's a charge of EUR 6 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Cristallo?
Yes, there's free self parking.
What are the check-in and check-out times at Cristallo?
Check-in start time: 2:00 PM; Check-in end time: 11 PM. Check-out time is 10 AM.
What is there to do at Cristallo and nearby?
Have fun with onsite activities such as cycling, and practice your swing at the golf course. Additional recreation nearby includes hot springs. Relax in the hot tub or enjoy the use of other amenities, which include a sauna and a health club. Cristallo also has a garden.
Are there restaurants at or near Cristallo?
Yes, there's an onsite restaurant that offers local cuisine.
Does Cristallo have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Cristallo like?
Cristallo is in the heart of San Giovanni di Fassa, a short 18-minute walk from QC Terme Dolomiti and 6 minutes' walk from Vigo-Ciampedie Cable Car.
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Reviews
Cristallo Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.8
Location
8.6
Staff & service
8.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Feb 11, 2026
Clean room, helpful staff, within walking distance of downtown, not the most comfortable beds, but considering the price we were very happy overall.
Crystel Amber
Crystel Amber, 1-night trip
Verified
10/10 Exceptional
Jan 31, 2026
Incredibly clean well run hotel in a beautiful location with amazing views. The staff/owners take a lot of price in the Cristallo. The breakfast was wonderful. Cannot fault this stay at all.
Joanna
Joanna, 2-night trip
Verified
10/10 Exceptional
Jul 24, 2024
Loved our stay. Room was quiet and comfortable. Staff was always helpful, and very nice breakfast.
maurizio
maurizio, 7-night trip
Verified
6/10 Good
Feb 17, 2025
Just OK
We booked this hotel very last minute for an overnight stay before we started our main ski holiday at another location. The room was clean, the door lock did not work. The duvets kept slipping from on top of us to floor. (It must be the material). The breakfast was very limited. Overall, it was ok for just an overnight stay but we would not stay there for a longer holiday.
Cenk
Cenk, 1-night trip
Verified
8/10 Very good
Apr 8, 2016
Very nice hotel, close to the lifts. Clean, ample rooms, adecuate dinner, awesome breakfast. Nice people runs the Hotel. I would recommend it.
Matias
Verified
8/10 Very good
Sep 10, 2023
A great deal
A really good deal, this. Must be one of the best hotels in the Vals I’ve been to. The listing says it has a gym, though, but that turned out to not be the case. But all in all a great experience.
Ein freundlicher, unkomplizierter Wirt, der immer viele gute Tipps für die Gäste hat. Das schöne Hotel perfekt gelegen, sehr sauber, bequeme Betten und ein sehr gutes Frühstück.
Wir haben kurzfristig gebucht und sind mit dem Hotel und dem Gastgeber sehr zufrieden . Wir kommen gerne wieder und heute schicken wir schöne Grüße aus Stuttgart .DANKE FÜR DIE GASTFREUNDLICHKEIT und die GUTE ZEIT BEI CRISTALLO HOTEL:
Margaret
Margaret, 4-night trip
Verified
10/10 Exceptional
Jul 6, 2025
Ottimo rapporto qualità prezzo. A pochi passi dalla funivia di Vigo e dal parco giochi
Stefano
Stefano, 2-night trip
Verified
10/10 Exceptional
Jan 27, 2025
Fint hotel
Fint familiedrevet hotel uden de store dikkedarer. Venlig vært og personale. Stor skikælder med masser af plads til klargøring mv.
Morten
Morten, 3-night trip
Verified
8/10 Very good
Oct 6, 2024
Camera sufficiente
Camera grande, balcone vista monte, pulito, colazione sufficiente, parcheggio
cinzia
cinzia, 2-night trip
Verified
8/10 Very good
Sep 15, 2024
Ottimo ambiente e personale disponibile. Colazione nella media.
Posto ottimo per raggiungere tutte le località della Val di Fassa.
Denise
Denise, 2-night trip
Verified
10/10 Exceptional
Feb 4, 2024
Sciata mordi e fuggi
Soggiorno ottimo per un weekend sulla neve. Titolare gentilissimo, colazione ricca e buona. Ci sono deposito sci e parcheggio riservato
Roberta
Roberta, 2-night trip
Verified
10/10 Exceptional
Oct 29, 2023
Struttura accogliente posizione stupenda vicino a tutto....personale gentilissimo...consigliatissimo
Loris
Loris, 6-night trip
Verified
10/10 Exceptional
Sep 24, 2023
Ottimo
Paolo
Paolo, 1-night trip
Verified
10/10 Exceptional
Aug 31, 2023
Servizio molto professionale! Tornerò.
Grazie
Denis
Denis, 3-night trip
Verified
8/10 Very good
Jul 7, 2023
Beaucoup de poussière dans la chambre.
Johanne
Johanne, 1-night trip
Verified
10/10 Exceptional
Mar 13, 2023
Personale cordiale e disponibile,
Colazione completa e abbondante.
Letto comodo
FILIPPO
FILIPPO, 1-night trip
Verified
10/10 Exceptional
Mar 3, 2023
Personale a disposizione e struttura molto bella!!!
Valentino
Valentino, 2-night trip
Verified
8/10 Very good
Feb 27, 2023
posizione ideale, camera silenziosa e pulita
Romano
Romano, 2-night trip
Verified
6/10 Good
Sep 19, 2021
Zwaar overprijst middelmatig hotel. Geen aanrader.
Hotel is redelijk maar niet meer dan dat. Simpele kamer waar de koffers op de bank moeten worden geplaatst. Daardoor is er geen comfortabele plek meer om te zitten.
Ontbijt is zich OK maar men kan merken dat hierop wordt getracht te sparen: weinig brood en beleg.
Gedurende onze 3 weekse trip veel betere (4*) hotels gehad tegen een aanzienlijk lagere prijs.
Bij het uitchecken werd -volgens het hotel per ongeluk- getracht ons een >30% hogere prijs in rekening te brengen dan waarvoor was geboekt. Pas toen ik de boeking er bij haalde gaf men toe dat dit een vergissing was.
Enige voordeel van dit hotel is de spectaculaire omgeving en het uitzicht vanuit de kamer.
Ronald
Ronald, 2-night trip
Verified
10/10 Exceptional
Aug 9, 2021
Gentilezza del personale e pulizia della struttura
Verified traveler
6-night trip
Verified
10/10 Exceptional
Sep 14, 2020
Camera perfetta
La camera che ci è stata affidata si presenta in ottime condizioni, sembrava rifatta nuova da poco. Trovata ogni giorno pulitissima e priva di polvere nonostante la presenza della moquette. In camera è presente una piccola terrazza con vista montagna. Un valore aggiunto va al letto e al cuscino entrambi veramente comodi.
Marco
Marco, 3-night trip
Verified
8/10 Very good
Sep 8, 2019
Hotel pulito .
Personale molto gentile.
Semplice negli arredi.
Posizione quasi centrale al paese di Vigo e Pozza, ma giusto 5/15 minuti a piedi.
Il rapporto qualità prezzo, nel mio caso di una singola in offerta su Expedia.. ottimo.