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Grand Hotel Europe

4.0 star property
Lakefront hotel with restaurant, near Swiss Transportation Museum

Choose dates to view prices

On the shores of Lake Lucerne, Grand Hotel Europe offers an elegant retreat with a free breakfast buffet and in-room WiFi. Enjoy breathtaking views while savoring local flavors at the restaurant or unwind with a drink at the bar. Helpful multilingual staff are always available to assist.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Self parking
  • Terrace
  • 24-hour front desk
  • Garden
  • Computer station
  • Vending machine
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage
  • Porter/bellhop

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CNY3,045
CNY3,209 total
includes taxes & fees
Jun 8 - Jun 9

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for SUPERIOR Double Room

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

SUPERIOR Double Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for STANDARD Double Room

STANDARD Double Room | Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

STANDARD Double Room

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for STANDARD Single Room

STANDARD Single Room | Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

STANDARD Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for SEA VIEW Double Room

SEA VIEW Double Room | Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

SEA VIEW Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for SEE VIEW Single Room

SEE VIEW Single Room | Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

SEE VIEW Single Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room, 1 Bedroom

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Standard Triple Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for STANDARD Family Room

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

STANDARD Family Room

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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8.8 out of 10, Excellent, 1,000 reviews
The price is CNY3,712
CNY3,947 total
includes taxes & fees
Jun 28 - Jun 29
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About the neighborhood

Map
Haldenstrasse, 59, Lucerne, 6006

What's nearby

  • Lake Side Promenade - 1 min walk - 0.2 km
  • Grand Casino Lucerne - 9 min walk - 0.8 km
  • Swiss Transportation Museum - 12 min walk - 1.1 km
  • Lion Monument - 14 min walk - 1.2 km
  • Chapel Bridge - 2 min drive - 1.4 km

Getting around

  • Zurich Airport (ZRH) - 67 min drive
  • Lucerne (QLJ-Lucerne Train Station) - 20 min walk
  • Lucerne Station - 20 min walk
  • Luzern Sgv Station - 27 min walk

Restaurants

  • ‪MOzern - ‬8 min walk
  • ‪Vesper - ‬12 min walk
  • ‪Luzernerhof Restaurant - ‬13 min walk
  • ‪Kanchi indian cuisine - ‬14 min walk
  • ‪Wilhelm Tell Schiffrestaurant - ‬12 min walk

About this property

Grand Hotel Europe

  • When you stay at Grand Hotel Europe, you'll be just a 5-minute drive from Swiss Transportation Museum and Chapel Bridge. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other features include a terrace and a garden.

At a glance

DONE

Hotel size

    • 177 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Covered onsite self parking (CHF 30 per night; includes in/out privileges)
    • Onsite parking limited
    • Height restrictions apply for onsite parking
    • Onsite garage
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge

Working away

  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Garden
  • Terrace
  • Wine tasting room
  • Outdoor furniture

Accessibility

  • Elevator
  • Area rugs in room
  • Smooth flooring in room

Room amenities

Be entertained

  • 48-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone

Food and drink

  • Champagne service
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 2.80 per person, per night

Parking

  • Covered self parking costs CHF 30 per night with in/out privileges
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Also known as

Grand Hotel Europe AG
Grand Hotel Europe Hotel
Grand Hotel Europe Lucerne
Grand Hotel Europe Hotel Lucerne

Frequently asked questions

Does Grand Hotel Europe offer free cancellation for a full refund?

Yes, Grand Hotel Europe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Grand Hotel Europe?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Grand Hotel Europe?

Yes. Self parking costs CHF 30 per night. Parking spots may be limited.

What are the check-in and check-out times at Grand Hotel Europe?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Grand Hotel Europe?

No, this hotel doesn't have a casino, but Grand Casino Lucerne (8-min walk) is nearby.

What is there to do at Grand Hotel Europe and nearby?

Grand Hotel Europe has a garden.

Are there restaurants at or near Grand Hotel Europe?

Yes, there's an onsite restaurant.

What's the area around Grand Hotel Europe like?

Grand Hotel Europe is located on the boardwalk/promenade, a short 12-minute walk from Swiss Transportation Museum and 19 minutes' walk from Lucerne Town Hall.

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Reviews

Grand Hotel Europe Reviews

8.4

Very Good

9.0

Cleanliness

8.8

Amenities

8.8

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, good, and heavenly with a wide selection and friendly hostess. (12 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

A lovely scenic place . It is near the bus stop Great front desk staff Excellent service and wreath breakfast buffet
Usha, 2-night trip
Verified

10/10 Exceptional

Amazing rooms so large and comfortable.
Denise, 2-night trip
Verified

10/10 Exceptional

Great location, beautiful hotel. Room was clean and spacious with a window and a balcony.
Bing, 2-night trip
Verified

8/10 Very good

Nicely located at lake, mostly frequented by large tour groups
Magnus, 1-night trip
Verified

10/10 Exceptional

We were off to a wedding that day and were allowed early check in to dress. The staff was very welcoming and helpful. We used our bus pass to easily get to town.
Patricia, 1-night trip
Verified

10/10 Exceptional

Love love this hotel. It was very clean and staff are super friendly. I’m definitely staying here again and will recommend everyone to check this place out. We took advantage of the bus right in front of the hotel. You can cross the street and be at the most peaceful part of Lake Luzern. I enjoyed my walk and dipping my feet in the lake. I can’t wait to go back! Oh and the breakfast was heavenly.
Ronnie, 3-night trip
Verified

6/10 Good

Location was good.
Abolfazl., 2-night trip
Verified

10/10 Exceptional

Highly recommend this Hotel. We got upgraded (a lovely surprise) to a room with view over Lake Lucerne, beautiful. The room was spacious and very clean. The staff were always friendly, very helpful. A bus stop outside the hotel was perfect to get into Lucerne but walking along the lake on the pathway to Lucerne was preferred, easy, safe, entertaining and just stunning. The common areas of the hotel were inviting and very comfortable. Breakfast had enough variety to please everyone, delicious. Thanks for our perfect stay.
Anna, 3-night trip
Verified

10/10 Exceptional

Ask for room facing lake. Comfortable, clean, spacious room.
Marion, 3-night trip
Verified

10/10 Exceptional

Walkable but convenient to the bus stop and the hotel provides a bus pass! Great Mountain View’s along with lovely landscaping. Breakfast buffet nice but not varied so by day 4 we were bored of choices. Had to have a fan brought to room as AC was inadequate except in the hallway which was really cold. Would definitely stay here again though!!!
Nina, 1-night trip
Verified

10/10 Exceptional

Elegant hotel with beautiful gardens, fantastic location with balcony view of the lake, at an affordable price. Excellent breakfast and modern facilities all round in rooms, retaining old world charm and beauty down stairs, and still for an affordable price. Friendly and helpful made a pleasurable stay complete.
John, 1-night trip
Verified

8/10 Very good

A very enjoyable stay, great location on the lake with easy access to transport to town. Staff were excellent annd breakfast was good. Only downside was no a/c but was ok at night with provided fans. I very much recommend this hotel.
Bryan, 3-night trip
Verified

10/10 Exceptional

Very helpful staff
Ahmad, 2-night trip
Verified

8/10 Very good

Two night Lucerne Stay

The Hotel was very good and clean. Breakfast was very nice. Shared parking with the apartment complex was a bit difficult but workable.
Bhavin, 2-night trip
Verified

8/10 Very good

Property is being fully renovated so only a portion of the rooms are available. Our room was very nice, remodeled, and great design. Restaurant was ok with very limited menu. Breakfast is excellent. Staff very nice and helpful.
john, 2-night trip
Verified

10/10 Exceptional

Whilst checking in the staff were excellent and explained everything fully in order to make the most of the visit. The free use of buses was discussed and it was so easy with the bus stop being right outside the hotel.
Alan, 2-night trip
Verified

10/10 Exceptional

The hotel located very close to the lake Lucerne with awesome lake view room and balcony. The room was clean and the bed comfortable. Hotel staff was very nice, gave us suggestions on sight seeing and transportation options in Lucerne. Breakfast was tasty with wide selection and frendly hostess.
Boris, 1-night trip
Verified

10/10 Exceptional

Very courteous and responsive front desk. Convenient room amenities. Adequately functional. Excellent breakfast. Easy access to HBF.
Ranga, 3-night trip
Verified

10/10 Exceptional

We had a great stay at this hotel, especially the bar staff was wonderful. The food was also very good, we enjoyed sitting on the front porch relaxing, enjoying a drink and dinner. Beautiful area, walking distance to the esplanade is a just across the street. This hotel is just out of the busy tourist area which we loved. There is more of a walk to the old town area but worth it because it is just beautiful. The hotel did provide bus/tram passes for all of us however we did not use them. They also arranged for our taxi to the train station. The hotel is obviously older but the rooms have been updated and are very clean.
Richard, 3-night trip
Verified

6/10 Good

The place has Old World charm. Accessible to bus. Unfortunately, it was hot during our stay, since there is no air conditioner in the room.
Jeanette, 1-night trip
Verified

10/10 Exceptional

The pictures posted on the listing do not do it justice. The property is very pretty. The front desk staff is very helpful. One of the managers, Conrad, helped me with parking the car and to solve an issue with the rental car. The rooms are spacious, newly renovated with updated amenities. There is a great view of the lake from the room balcony The bed was very comfortable. The bathroom was very modern. Lots of outlets to charge. A bonus was an included breakfast that was delicious with a lot of variety. I highly recommend this hotel.
Nader, 1-night trip
Verified

6/10 Good

Pro: Bus stop right in front of property which made it more convenient to train station and old town, good breakfast buffet, fan in room, comfortable beds Con: no air conditioning and extra fan was never brought to our room, it was almost unbearable heat and humidity during our stay
Sarah, 2-night trip
Verified

10/10 Exceptional

We had a great stay at this hotel. Was the room hot at first? (It was 30 degrees and sunny outside.) Yes, but it cooled down once the ventilation system started up, and we all slept well. We had a room on the first floor, and the cutest little balcony. If you're looking for a brand new hotel, this is not the place for you. But its age is its charm, and we enjoyed the elegance of this hotel very much. It was sparkling clean, and all the hotel staff was friendly and helpful. We had a great supper in the bar. We would stay again without hesitation.
1-night trip
Verified

10/10 Exceptional

Overall this hotel was decent and I would stay again. 1. The air conditioning is quite weak, somehow I don't think the conditioner is sized correctly for the room's cubic area as it took ages for it to change the temperature - with the windows closed, and radiator off. The hotel is evidently well-insulated but getting rid of excess heat is an issue. 2. Car parking - specific numbered spaces are allocated but multiple times cars were parked in different spaces, including the one assigned to me - just a free for all. There's no real need to allocate a specific space though as long as the hotel doesn't over-provision, which I don't think they would. 3. Breakfast - the selection was diverse but some staff members are much better than others at helping - there's a clear gap in the training levels with some who are really good and some not so great. The hotel caters mainly to tour groups and I think there were maybe half a dozen non-group customers staying at any one time.
Peter, 5-night trip
Verified

8/10 Very good

Hotel is in the nice and quiet area of Haldenstrasse. Its about 10 min drive to the train station. Ensure that you got everything in the "downtown area" like shopping, food and etc. Considering this is in Luzern everything is closed almost after 9:00 pm except maybe some kebab and pizza place or Mcdonalds and Burger King. We got the lakeview front room. However the view is not full due to some treees and building in front. I dont recommend if you want the view but worth if you want the extra room size. For the amenities, towels are replaced and beds are made. I dont believe the room is cleaned except for taking out trash. There were 2 still and 2 sparking water on 1st day that were not replaced. Also included is free breakfast. It's a standard western breakfast buffet. Its a great positive since most food in the city are expensive. Theres also a free luzern city card that allows free bus and boat ride for your duration of stay.
Aaron, 5-night trip