In the heart of Vienna, Urban Rooms Rathaus - Self Check-In is a convenient retreat. Connect to in-room WiFi, explore nearby Spanish Riding School and Hofburg Imperial Palace, and rely on multilingual staff for assistance. Previous guests praised the helpful staff.
You'll be in a fantastic location at Urban Rooms Rathaus - Self Check-In, just a 5-minute walk from University of Vienna and Vienna Christmas Market. Free perks include WiFi and wired internet. Also, Hofburg Imperial Palace and Spanish Riding School are within a 15-minute walk. Public transportation is just a short walk: Landesgerichtsstraße Tram Stop is 4 minutes and Rathaus U-Bahn is 5 minutes.
At a glance
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Hotel size
23 rooms
Arranged over 3 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11 PM
Check-out time is 11 AM
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Special check-in instructions
There is no front desk at this property
Guests will receive lockbox information
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
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Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Traveling with children
Children stay free (see details)
Services
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Accessibility
Elevator
Hardwood flooring in room
Room amenities
Be entertained
54-cm flat-screen TV
Cable TV channels
Home comfort
Air conditioning and heating
Sleep well
Pillowtop mattress
Bed sheets provided
Freshen up
Private bathroom
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Desk chair
More
Daily housekeeping
Fees & policies
Children & extra beds
Rollaway beds are available for EUR 25.0 per night
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Diners Club, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Pension Residenz
Pension Residenz Vienna
Residenz Vienna
Pension Residenz Hotel Vienna
Residenz Hotel Vienna
Residenz Hotel Vienna
Pension Residenz
Urban Rathaus Self Check In
Pension Residenz Self Check In
Urban Rooms Rathaus Self Check In
Urban Rooms Rathaus - Self Check-In Vienna
Urban Rooms Rathaus - Self Check-In Pension
Frequently asked questions
Does Urban Rooms Rathaus - Self Check-In offer free cancellation for a full refund?
Yes, Urban Rooms Rathaus - Self Check-In does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Urban Rooms Rathaus - Self Check-In?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Urban Rooms Rathaus - Self Check-In?
Sorry, there's no onsite parking at Urban Rooms Rathaus - Self Check-In.
What are the check-in and check-out times at Urban Rooms Rathaus - Self Check-In?
Check-in start time: 3:00 PM; Check-in end time: 11 PM. Check-out time is 11 AM.
Is there an onsite casino at Urban Rooms Rathaus - Self Check-In?
No, this hotel doesn't have a casino, but Casino Wien (20-min walk) is nearby.
What's the area around Urban Rooms Rathaus - Self Check-In like?
Urban Rooms Rathaus - Self Check-In is in Innere Stadt, a short 4-minute walk from Landesgerichtsstraße Tram Stop and 4 minutes' walk from Vienna Christmas Market.
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Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Lovely modern room, very pretty inside.
Great location. Comfy beds and coffee and tea facilities. Great shower.
Emma
Emma, 2-night trip
Verified
10/10 Exceptional
Dec 20, 2025
Location was perfect, adjacent to the beautiful Christmas Market. The room was first class! New, perfect condition, impeccably clean. Access was perfectly described. Beds & pillows so comfortable. Quiet. Every detail - the chocolates, water, apples, extra room supplies available nearby were appreciated. Staff were friendly and helpful when needed by phone.
Margaret
Margaret, 1-night trip
Verified
10/10 Exceptional
Aug 15, 2024
Easy, clean.
Jennifer
Jennifer, 2-night trip
Verified
10/10 Exceptional
Oct 7, 2024
Great location in a great city
Great place in a great location nearby public transport. In the early days of being renovated but building work didn’t affect us at all.
I have communicated with the property since my return - left my expensive sunglasses, but no reply as yet.
Dawn
Dawn, 4-night trip
Verified
10/10 Exceptional
Jul 27, 2024
Nice, clean room and daily cleaning service. There is ongoing constructions but didn't affect me too much. Walking distance to University of Vienna and city center. An ideal and affordable choice.
Nan
Nan, 6-night trip
Verified
8/10 Very good
Sep 5, 2025
The location of this property was fantastic, offering a good stay, walking distance to everything. It was a very clean space and the quiet surroundings made for a peaceful experience. The main downside was that there was no host to contact . On our morning of checkout the internet was down and we had no one to inform. Plus point the property provided basic amenities like shampoo, conditioner, and coffee. Overall, it was a pleasant stay and we would recommend it for anyone looking for a clean place in a great location, as long as they don't anticipate needing much host interaction. Self check-in was smooth.
CARROLYN
CARROLYN, 1-night trip
Verified
8/10 Very good
Sep 24, 2024
The location can't be beat! The rooms were clean, modern, and had thoughtful touches like a bottle of water, snacks, and coffee. The lift was broken when we arrived, which made dragging our luggage up 4 flights of stairs pretty miserable. They did fix it two days later so that was good.
Jennifer
Jennifer, 3-night trip
Verified
2/10 Poor
Dec 4, 2025
Room smelled like sewage it was so disgusting. Property never responded!! Do not stay here.
Amber
Amber, 2-night trip
Verified
8/10 Very good
Jul 11, 2024
Everything was excellent except there should be better directions to rooms 123-128.
Sami
Sami, 1-night trip
Verified
2/10 Poor
Aug 15, 2024
Construction was awful. Wouldn’t stay there.
Dominique
Dominique, 3-night trip
Verified
2/10 Poor
Aug 14, 2024
Under construction. Torn up and destroyed.
Verified traveler
4-night trip
Verified
4/10 Fair
Jan 6, 2025
No service, no one to contact stay away
There is totally no service at all, no one to talk with. More similar to Airbnb but without kitchen and other facilities and no one to ask questions or leave the baggage after checkout or before checkin
Have only phone number that you can call but nobody answered until we gave up
Mazi
Mazi, 4-night trip
Verified
8/10 Very good
May 2, 2026
Très bien situé, proche du parlement, hitel de ville, stationdetramet métro, commerces et restauration à proximité. Possibilité de visiter la plupart des lieux historiques à pied (15-20 minutes).
Hakan
Hakan, 6-night trip
Verified
10/10 Exceptional
Apr 11, 2026
Al centro storico,pulitissimo,comodissimo.Perfetto.
Mariela
Mariela, 2-night trip
Verified
10/10 Exceptional
Jan 1, 2026
Espetacular. Nota 1000
Rodrigo
Rodrigo, 3-night trip
Verified
8/10 Very good
Nov 6, 2025
Muy bueno todo bien ubicado
Alvaro
Alvaro, 3-night trip
Verified
10/10 Exceptional
Sep 18, 2025
Belles prestations et bien situé
Très beau séjour, chambre fonctionnelle, propre au calme et très bien située.
Je recommande
Catherine
Catherine, 3-night trip
Verified
6/10 Good
Apr 16, 2025
Ziemlich kleines Appartment für den Preis
Das Appartment sah auf den Bildern einigermaßen gro aus so das wir es für 2 Erwachsene und ein Kind für 2 Nächte gebucht haben. Leider war es dann doch ziemlich klein und Nachts hört man die Straße sehr. Aus der Toilette lief das Wasser beim Spülen auf die Fliesen. Naja Preis Leistung passt für uns leider überhaupt nicht. Lage ist aber super.
Josef
Josef, 2-night trip
Verified
8/10 Very good
Jan 6, 2025
Abbiamo trovato questo Hotel senza Reception a quasi 2 mesi dal 31/12, ed è stata una scelta un po’ obbligata.
€ 250 a notte per una matrimoniale senza prima colazione non è certamente poco, ma è alta stagione e la zona è centro (sei di fronte al Rathaus)!
Tutto molto pulito, nuovo, con caffè in cialde in camera (1 a testa per giorno 😅), 1 bottiglia d’acqua, 2 croissant confezionati, per 2 notti.
Possibilità di scaldare l’acqua in 2 bollitori all’ingresso del piano, con ampia scelta di tisane e tea (gratis).
Diciamo che per la cifra sarebbe bello avere la possibilità di lasciare il bagaglio prima e dopo il soggiorno. Invece con il codice che ti fa aprire anche la porta di ingresso allo stabile, senza reception, devi per forza portarti addosso i bagagli.
Avendo potuto prenotare il viaggio prima avremmo scelto sicuramente una soluzione diversa.
Vania
Vania, 2-night trip
Verified
8/10 Very good
Oct 11, 2024
En general es bueno. Lamentablemente, por las remodelaciones que están haciendo en el edificio, no hubo agua caliente, y aunque avisaron que no habría agua por reparaciones, cuando regresó el agua no hubo agua caliente. De os noches que estuve, solo la 1a hubo agua caliente. Los mensajes pidiendo una explicación no fueron contestados por el staff de atención.