Located near iconic Trafalgar Square, Raffles London at The OWO offers a luxurious retreat with dry cleaning services and 3 stylish bars. Relax in the indoor pool, indulge in a rejuvenating massage at the spa or enjoy one of the 9 on-site restaurants. With free WiFi and helpful staff always available, this hotel is perfect for unwinding after exploring nearby Big Ben.
Reviews
Loved by guests
9.8 out of 10, Loved by guests
Top-rated by travelersTop-rated by travelers
Popular amenities
Pet friendly
Parking available
Free WiFi
Restaurant
Main amenities (12)
Daily housekeeping
9 restaurants and 3 bars/lounges
Full-service spa
Indoor pool
Breakfast available
Health club
Valet parking
24-hour front desk
Front-desk safe
Laundry service
Self-serve laundry
Multilingual staff
Feel at home (6)
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Daily housekeeping
Laundry facilities
Blackout drapes/curtains
The current price is CNY6,882
CNY6,882
CNY8,258 total
includes taxes & fees
Jun 9 - Jun 10
Why we love this property
Epicurean paradise
Savor culinary journeys across 9 restaurants and 3 bars. Enjoy breakfast, romantic dining, or in-room champagne. Local, organic, and vegan options tantalize.
Spa sanctuary
This hotel features a full-service spa with couple's treatments and massages. A sauna, steam room, and health club await. Yoga classes refresh the spirit.
Dreamy sleep essentials
Slip into a plush bathrobe after a rainfall shower in this luxury hotel. Premium bedding, down comforters, and memory foam mattresses create restful nights.
You'll be in a fantastic location at Raffles London at The OWO, just a 5-minute walk from Trafalgar Square and Thames River. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 9 restaurants. Other highlights at this luxurious hotel include 3 bars/lounges, an indoor pool, and a health club. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Charing Cross Underground Station is 5 minutes and Embankment Station is 6 minutes.
At a glance
DONE
Hotel size
120 rooms
Arranged over 5 floors
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Arriving/Leaving
Check-in time starts at 3:00 PM
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets stay free
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Onsite valet parking (GBP 70 per night)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–10:30 AM
9 restaurants
3 bars/lounges
Private dining
What to do
Fitness classes
Pilates classes
Yoga classes
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals
Romance packages
Facilities
Built in 1906
Safe-deposit box at front desk
Health club
An indoor pool
Full-service spa
Massage/treatment rooms
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Reception hall
Edwardian architecture
Accessibility
Wheelchair-accessible bathroom vanity
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
19 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Handrails in stairways
Wheelchairs available on site
Hand-held showerheads
Height-adjustable showerhead
Grab bar near toilet
Grab bar in shower
Bathroom emergency pull cord
Roll-in shower
Vibrating pillow alarm
Well-lit path to entrance
Area rugs in public areas
Area rugs in room
Smooth flooring in public areas
Tile flooring in room
Hardwood flooring in room
High pile carpet in room
Cobblestone flooring in public areas
Room amenities
Be entertained
iPad
55-inch Smart TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Electric kettle
Bathrobes and slippers
Children's robes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Memory foam mattress
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Bathtub or shower
Rainfall showerhead
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Food and drink
Champagne service
Highchair
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Guidebooks/recommendations
Restaurant dining guide
Special features
Spa
The onsite spa has 7 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
Dining
Mauro Colacreco - Onsite fine-dining restaurant.
Mauro's Table - Onsite fine-dining restaurant. Open daily.
Saison - Onsite restaurant. Open daily.
The Guards Bar and Lounge - Onsite cocktail bar. Open daily.
The Drawing Room - Onsite restaurant. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 45 for adults and GBP 22.50 for children
Children & extra beds
Rollaway beds are available for GBP 80.0 per night
Parking
Valet parking costs GBP 70 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and window guards on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express
Mobile payment options include: Alipay, Google Pay, Apple Pay, Amazon Pay, GoPay, PayPal, TWINT and WeChat Pay.
Also known as
Raffles London at The OWO Hotel
Raffles London at The OWO London
Raffles London at The OWO Hotel London
Raffles London At The Owo (Opening Summer 2023)
Frequently asked questions
Does Raffles London at The OWO offer free cancellation for a full refund?
Yes, Raffles London at The OWO does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Raffles London at The OWO?
Yes, there's an indoor pool.
Are pets allowed at Raffles London at The OWO?
Yes, pets stay free. Food and water bowls are available.
Is parking offered on site at Raffles London at The OWO?
Yes. Valet parking costs GBP 70 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Raffles London at The OWO?
You can check in starting at 3:00 PM. Check-out time is noon.
What is there to do at Raffles London at The OWO and nearby?
Onsite recreation at Raffles London at The OWO includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Raffles London at The OWO also has 3 bars and a health club.
Are there restaurants at or near Raffles London at The OWO?
Yes, there are 9 onsite restaurants.
What's the area around Raffles London at The OWO like?
Raffles London at The OWO is in London City Centre, a short 5-minute walk from Charing Cross Underground Station and 4 minutes' walk from Trafalgar Square.
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Reviews
Raffles London at The OWO Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
10
Cleanliness
10
Amenities
10
Staff & service
10
Property conditions & facilities
Guest review summary
What guests liked
The spa at this property is spectacular, of the highest quality, and provides an exquisite experience. (7 reviews)
The pool facilities were of the highest quality and second to none. (4 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Nov 30, 2025
Had a great stay
Ryan
Ryan, 1-night trip
Verified
10/10 Exceptional
Jan 24, 2026
Very nice hotel. Spy bar was a bit pricey. Room was clean and staff were very helpful. Champaign at check in was a nice touch
Nigel
Nigel, 1-night trip
Verified
10/10 Exceptional
Feb 18, 2026
Best location, beautiful and historical building, clean room, of course! Best part is historical tour by staff. Also they let me know about my lost item before I realized. Thank you so much!
SAIKO
SAIKO, 1-night trip
Verified
10/10 Exceptional
Oct 1, 2025
Amazing hotel!
Amanda
Amanda, 2-night trip
Verified
10/10 Exceptional
Nov 30, 2025
Beautiful old building lovingly restored. Perfect room, very quiet. Amazing spa and pool.
Kevin
Kevin, 2-night trip
Verified
10/10 Exceptional
Jul 27, 2025
Great hotel
RODRIGO
RODRIGO, 1-night trip
Verified
10/10 Exceptional
Nov 29, 2025
Everything worked as expected. Extra friendly staff, beautiful hotel.
Alexander
Alexander, 2-night trip
Verified
10/10 Exceptional
Jul 18, 2025
Lovely hotel
Zeenat
Zeenat, 1-night trip
Verified
10/10 Exceptional
Dec 11, 2025
Everything is ALWAYS amazing and wonderful everytime we stay here. The staff is warm and courteous. They know their guests by name and call them by it EVERYTIME they encounter them without prompts or computers. The rooms are beautiful and spacious with every amenity imaginable. This is our favorite hotel in the world.
Cindi
Cindi, 6-night trip
Verified
10/10 Exceptional
Nov 10, 2025
Exceptional hotel with a great history. The difference between this hotel and other 5* hotels is the staff. They were all pleasant and helpful and really made you feel comfortable in your surroundings. The staff really are what makes this a great hotel.
Dawn
Dawn, 2-night trip
Verified
10/10 Exceptional
Oct 23, 2025
We love the hotel. The staff were incredible. Our room was lovely, large and clean. Everything about the hotel is exceptional. The Pool and gym are second to none in the world.
Our stay at Raffles London at the OWO was truly the experience of a lifetime! From the moment we entered the property, we were treated like royalty. Every member of the staff goes above and beyond expectations! We stayed over New Year’s Eve and the location was perfect. Our room was luxurious and we felt very pampered. The spa area is exquisite and the staff there are so friendly and pampering! This hotel is truly a gem and one of the very best hotel experiences we have had. We hope to return in the future!
Gerald
Gerald, 4-night trip
Verified
10/10 Exceptional
Jan 5, 2025
Absolutely amazing hotel.
Geraldine
Geraldine, 1-night trip
Verified
10/10 Exceptional
Sep 28, 2025
Just the Best Ever hotel you’ll stay in.
Everything about Raffles London is first class.
We like luxury and without doubt this hotel beats every other hotel we’ve been too.
Likewise Guerlain spa and treatments sensational.
Our new go to stay when we travel to London.
William
William, 1-night trip
Verified
10/10 Exceptional
Jun 30, 2025
This is one of the nicest properties that you can possibly visit in the world. we love our stay we love the staff.
Steven
Steven, 1-night trip
Verified
10/10 Exceptional
Aug 22, 2025
I wonder if even heaven has better accommodations than the OWO. Fantastic property!
Eddie
Eddie, 2-night trip
Verified
10/10 Exceptional
Jan 26, 2025
Absolutely beautiful historic building renovated into a luxury hotel.
Bożena
Bożena, 3-night trip
Verified
10/10 Exceptional
Apr 21, 2025
Faultless stay as always, would now not stay anywhere else when in the city.
Rachel
Rachel, 2-night trip
Verified
10/10 Exceptional
May 17, 2025
Fantastic hotel and the staff could not be more helpful and attentive. The spa treatments and pool facilities are of the highest quality. I would thoroughly recommend this hotel.
ken
ken, 2-night trip
Verified
10/10 Exceptional
Feb 23, 2025
Everything was as expected in this premium hotel…absolutely perfect!
Sarah
Sarah, 2-night trip
Verified
10/10 Exceptional
Jul 8, 2024
First time staying at the OWO and I have to say it did not disappoint
Mark
Mark, 1-night trip
Verified
10/10 Exceptional
Jan 3, 2025
The concierge service was great. 👍
javier
javier, 3-night trip
Verified
10/10 Exceptional
May 18, 2024
Outstanding classy new property in a classic landmark building, great service and location.
Devendra
Devendra, 2-night trip
Verified
8/10 Very good
Jun 19, 2025
Great history, and attentive staff - a real luxury stay. Pool and spa were fabulous. However, there was no mirror in the bedroom (for hairdryer) and unfortunately the milk in the fridge was off on the second day (not-checked) - minor issues that slightly spoiled the stay, but when paying a premium price, don't expect flaws!