Treated ourselves to the most expensive room and was disappointed.
The bed was broken (half the legs missing resulting in rolling into middle) and the coffee machine didn’t work. Instructions for the coffee machine didn’t match the machine we had so not much help. The room included champagne service, but there was no mention whatsoever in the room of any room service so still non the wiser what this was ?!
The food wasn’t bad but not as good either. Main even meals were very salty. Selection at breakfast was mediocre at best. Just cereal in boxes and dried fruit in jars the hot menu was good variety but special requests were bit hit and miss. First time ever only 1slice of toast brought to table and hollandaise sauce tasted only of vinegar. Overall disappointed at £300 spent for one night and evening meal.
Sally
Sally,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 7 日
Jon
Very nice Christmas vibe always like this hotel
JJ
JJ,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 26 日
Excellent Hotel. Highly recommended
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 10 月 22 日
It did not have the wow factor, it was average,
Bed was soft, parking was not at the site
Shoki
Shoki,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 15 日
well positioned to explore interesting town
Peter
Peter,3 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 10 月 12 日
Robert
Robert,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 10 日
Alan
Alan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 6 日
Pretty good stay
Pretty good… loved the room. Breakfast was a little weird, we were instructed to move tables then the host leaned over us on 3 separate occasions!
Guy
Guy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 9 月 22 日
Enjoyable stay in elegant rooms
Enjoyed our stay in the ambience of this delightful 18th century house, very carefully restored for use as an hotel.
Food was good and the room comfortable. The only drawback for two late eighty year olds was that the shower wasn't too easy to use for us. We also had an interesting problem with parking as we parked outside the flood defence wall and when we went to breakfast found the car shut out from the town because of an expected flood with an above normal high tide. We were able to retrieve it later in the morning fortunately.
Richard
Richard,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 9 月 14 日
Steve
Steve,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 9 月 13 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 9 月 13 日
Steve
Steve,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 9 月 6 日
christine
christine,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 8 月 23 日
This was our third stay at The Bank House and the staff in general have always been friendly and helpful. The Bar areas are well appointed and service was good. Our room ( Purfleet ) was at the top of the building and had a nice view over the square. The room itself is a little dated ( Bathroom in particular) but had nice touches like a coffee machine / nibbles etc.
Gary
Gary,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 8 月 13 日
Large lovely room overlooking Great Ouse in ancient building of much charm and history.
Helpful front desk staff.
Area around hotel made one feel as if one were in the Low Countries. Amazing architecture.
Susan
Susan,2 晚结伴旅行
Expedia真实住客点评
8/10 很好
2024 年 8 月 13 日
Stephen
Stephen,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2024 年 8 月 11 日
Adrian
Adrian,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 8 月 7 日
Good one night stay.
Good one night stay.
Lovely building.
Close to the town centre.
Very nice breakfast.
S
S,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 8 月 4 日
A room with a view
Attic room, so a couple of flights of stairs, but the guy at check in carried both our cases upstairs for us. Lovely view of the Great Ouse. We enjoyed people watching from the two window. Appreciated the electric fan in the room.
Breakfast was nice and the staff helpful and pleasant. The lady staff member enjoyed a laugh when she mistook my bearded husband gor another bearded guest.
Jennifer
Jennifer,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 7 月 17 日
Friendly staff
David
David,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 7 月 1 日
.
Helen
Helen,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 6 月 26 日
Property was great. Breakfast was really good. Area around the hotel was pretty dead, but there were a few good restaurants. Public parking was difficult to navigate