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The Hiramatsu Hotels & Resorts Sengokuhara

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The Hiramatsu Hotels & Resorts Sengokuhara, near Ōwakudani, offers an enchanting getaway with a hot spring and a serene terrace. Rejuvenate in the on-site spa with treatments or unwind at Italian Restaurant over delicious cuisine. With laundry facilities and high-speed WiFi, your stay is sure to be relaxing.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Onsen
  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Hot springs
  • Fitness center
  • Room service
  • Massage/treatment rooms
  • Terrace
  • Air conditioning
  • Front-desk safe
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Terrace
  • Daily housekeeping
The current price is CNY4,690
CNY5,172 total
Jun 23 - Jun 24

Why we love this property

Culinary experiences
Italian cuisine awaits at the on-site restaurant. This hotel also offers free English breakfast and a daily hosted evening meal.
Relaxation paradise
Discover the mountain hotel's full-service spa with facial and body treatments. Unwind in the outdoor hot spring or soak in mineral-rich onsen waters.
Dreamy sleep retreat
Curated rooms showcase luxury with spring water tubs and premium bedding. Blackout drapes ensure deep sleep while bathrobes await after in-room massages.

Room options

View all photos for Deluxe Twin Room (2nd Floor) with Italian Dinner & Breakfast, Non-smoking

Deluxe Twin Room (2nd Floor) with Italian Dinner & Breakfast, Non-smoking | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Twin Room (2nd Floor) with Italian Dinner & Breakfast, Non-smoking

10.0 out of 10
Exceptional
(1 review)
  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room (1st Floor) with Italian Dinner & Breakfast, Non-smoking

Deluxe Twin Room (1st Floor) with Italian Dinner & Breakfast, Non-smoking | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Twin Room (1st Floor) with Italian Dinner & Breakfast, Non-smoking

  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

Superior Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking | Premium bedding, minibar, in-room safe, individually decorated

Superior Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

Deluxe Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Executive Suite (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

Executive Suite (3rd Floor) with Italian Dinner & Breakfast, Non-smoking | Premium bedding, minibar, in-room safe, individually decorated

Executive Suite (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for 1F Studio Room (with Italian Dinner & Breakfast) Non-smoking

1F Studio Room (with Italian Dinner & Breakfast) Non-smoking | Premium bedding, minibar, in-room safe, individually decorated

1F Studio Room (with Italian Dinner & Breakfast) Non-smoking

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for 4F Studio Room (with Italian Dinner & Breakfast) Non-smoking

4F Studio Room (with Italian Dinner & Breakfast) Non-smoking | Premium bedding, minibar, in-room safe, individually decorated

4F Studio Room (with Italian Dinner & Breakfast) Non-smoking

  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Comfort Twin Room (with Italian Dinner & Breakfast) Non-smoking

Comfort Twin Room (with Italian Dinner & Breakfast) Non-smoking | Premium bedding, minibar, in-room safe, individually decorated

Comfort Twin Room (with Italian Dinner & Breakfast) Non-smoking

  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Junior Suite (with Italian Dinner & Breakfast) Non-smoking

Junior Suite (with Italian Dinner & Breakfast) Non-smoking | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite (with Italian Dinner & Breakfast) Non-smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 81 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Moderate Twin Room (with Italian Dinner & Breakfast) Non-smoking

Moderate Twin Room (with Italian Dinner & Breakfast) Non-smoking | Premium bedding, minibar, in-room safe, individually decorated

Moderate Twin Room (with Italian Dinner & Breakfast) Non-smoking

  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

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About the neighborhood

Map
1245-337 Sengokuhara, Hakone, Kanagawa, 250-0631

What's nearby

  • Sengokuhara Onsen - 1 min walk - 0.0 km
  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Daihakone Country Club - 18 min walk - 1.6 km
  • Hakone Visitor Center - 19 min walk - 1.7 km
  • Sengokuhara Susuki Prairie - 4 min drive - 1.8 km

Getting around

  • Haneda Airport (HND) - 105 min drive
  • Narita Intl. Airport (NRT) - 162 min drive
  • Hakone Miyanoshita Station - 12 min drive
  • Hakone Ohiradai Station - 14 min drive
  • Hakone Gora Station - 19 min drive

Restaurants

  • ‪大涌谷 駅食堂 - ‬5 min drive
  • ‪桃源台ビューレストラン - ‬4 min drive
  • ‪じねんじょ蕎麦 箱根九十九 - ‬5 min drive
  • ‪涌わくキッチン - ‬5 min drive
  • ‪The Dining 四季彩 - ‬5 min drive

About this property

The Hiramatsu Hotels & Resorts Sengokuhara

  • At The Hiramatsu Hotels & Resorts Sengokuhara, you'll be within a 10-minute drive of Ōwakudani and Sengokuhara Susuki Prairie. Guests can indulge in facials at the spa, and Italian Restaurant serves Italian cuisine. Other highlights at this luxurious hotel include a fitness center and a terrace.

At a glance

DONE

Hotel size

    • 20 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • The front desk is open daily from 9:00 AM - 7:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in Half Board rates must check-in by 8 PM to receive dinner.
    • Guests with dietary restrictions or food allergies should contact this property in advance.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Free English breakfast 8:00 AM–10:00 AM on weekdays and 7:30 AM–10:00 AM on weekends
  • Hosted evening meals daily for a surcharge (reservations required)
  • Restaurant
  • Room service (limited hours)

What to do

  • Hot springs

Services

  • Front desk (limited hours)
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Spring water bathtub
  • Separate bathtub and shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials and body treatments.

Public bath/onsen services include an outdoor mineral hot springs (Japanese-style onsen). There are outdoor hot springs open between 3:00 PM and 11:00 PM. The temperature in the hot springs is set to 109°F.

Dining

Italian Restaurant - This restaurant specializes in Italian cuisine. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Hosted evening meal costs JPY 25300

Pool, spa, & gym (if applicable)

  • Hot springs access available from 3:00 PM to 11:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

HIRAMATSU HOTELS RESORTS SENGOKUHARA Hotel Hakone

HIRAMATSU HOTELS RESORTS SENGOKUHARA Hotel

HIRAMATSU HOTELS RESORTS SENGOKUHARA Hakone

HIRAMATSU HOTELS RESORTS SENGOKUHARA

HIRAMATSU HOTELS RESORTS SENG

THE HIRAMATSU HOTELS & RESORTS SENGOKUHARA Hotel

THE HIRAMATSU HOTELS & RESORTS SENGOKUHARA Hakone

THE HIRAMATSU HOTELS & RESORTS SENGOKUHARA Hotel Hakone

Frequently asked questions

Are pets allowed at The Hiramatsu Hotels & Resorts Sengokuhara?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Hiramatsu Hotels & Resorts Sengokuhara?

Yes, there's free self parking.

What are the check-in and check-out times at The Hiramatsu Hotels & Resorts Sengokuhara?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Check-out time is 11 AM.

What is there to do at The Hiramatsu Hotels & Resorts Sengokuhara and nearby?

Onsite recreation at The Hiramatsu Hotels & Resorts Sengokuhara includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as a fitness center and spa services.

Are there restaurants at or near The Hiramatsu Hotels & Resorts Sengokuhara?

Yes, Italian Restaurant offers Italian cuisine.

Does The Hiramatsu Hotels & Resorts Sengokuhara have rooms with private hot tubs?

Yes, each room has a spring water bathtub.

What's the area around The Hiramatsu Hotels & Resorts Sengokuhara like?

The Hiramatsu Hotels & Resorts Sengokuhara is a short 15-minute walk from Sengokuhara Susuki Prairie and 14 minutes' walk from Daihakone Country Club.

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Reviews

The Hiramatsu Hotels & Resorts Sengokuhara Reviews

9.2

Wonderful

9.6

Cleanliness

8.4

Location

9.0

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was delicious and of Michelin Star quality. (3 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

A very special high end experience. Staff is over the top kind. Dinner and breakfast were Michelin Star quality. A luxury experience that exceeded our Four Seasons stays. And that says a lot
Lorne, 2-night trip
Verified

10/10 Exceptional

This is a great hotel. It’s a lifetime experience. The staff was amazing. This hotel is THE definition for luxury and experience. Food was delicious , amenities like the hotspring tub in the bathroom, private hot spring areas,wide selection of alcohol/non alcoholic complimentary drinks in the room…. I can go on and on about the facilities available here . The staff will make you feel a king with their service and make sure you get their shiatsu massage. We stayed at many hotels in several countries but this is on of the best . Every penny spent is worth. Hoping to visit this place again in the future
Neelima, 1-night trip
Verified

10/10 Exceptional

Incredible destination hotel. Small and intimate. Incredible culinary experience.
David, 2-night trip
Verified

10/10 Exceptional

Everything about this place is incredible and fabulous- Michelin restaurant, outdoor Onsen, room amenities and professionally trained staff who are world class
DR. A. O, 2-night trip
Verified

10/10 Exceptional

Great food and environment

an delightful experience. The food is excellent.
Po foon, 1-night trip
Verified

10/10 Exceptional

This property is absolutely superb from A to Z. We stayed for 4 nights in 2 separate rooms and everything was just perfect. The most outstanding service awaited us there. Staff were punctual, polite, impeccably dressed, with great attention to detail. Meals were excellent, portions were just right. Onsen bath in a very classy bath area. A flawless stay from our personal viewpoint.
Grace, 4-night trip
Verified

8/10 Very good

Satisfied, but not blown away !

As a repeat guest I was generally satisfied. Not blown away, but satisfied. The unexpected : lI had to call housekeeping twice to change the ground sheet on one of the beds, first time because my daughter identified mould, the second time to change it because of holes. Why would a sheet with holes get missed ? The dinner was to expectations but the breakfast was very sub-par. What annoyed me the most was the 2 pieces of French toast, not only were they too soft and guey in texture, but there was too much cooking butter on the plate. A ver sickly presentation.
1-night trip
Verified

10/10 Exceptional

Everything Excellent
Hsu-Han, 2-night trip
Verified

10/10 Exceptional

ハード面では、温泉が掛け流しなこと以外は、部屋が広い訳でも、絶景が見える訳でもなく、これがミシュラン？と思ったが、ソフト面が素晴らしかったです。 スタッフの皆さんの対応はホスピタリティに溢れ、アメニティはブルガリ、部屋のドリンクバーは、洗練された飲料で満たされており、オールフリー。バスローブや部屋着は質もデザイン良く、着心地がいい。 でも、なんといっても、ディナー！どれも非常に美味しく、旅の思い出と共にずっと記憶に残るようなお食事でした。
Yukiko, 1-night trip
Verified

10/10 Exceptional

직원분들 다 친절하시고 음식도 맛있고 온천도 진짜 좋았어요 또 가고싶어요
Sangmi, 1-night trip
Verified

10/10 Exceptional

調度品はもちろんのこと、絵画の素晴らしさ、飲み物のチョイスの質の高さ、これまで出会ったことのないオリジナリティと質の高さは目を見張るものがありました。おもてなしとしても、洋のスマートさと、和の適度な距離感が際立っており、お一人の滞在を楽しまれている方がいらっしゃるのも肯首するところでした。お部屋のアメニティはブルガリ。チェックイン、チェックアウトの対応も非常に洗練されており今年一番に感銘を受けた随所にセンス溢れるホスピタリティーでした。もちろんお食事も、室内、お味共に素晴らしかったです。
Miho, 1-night trip
Verified

10/10 Exceptional

今回はお部屋が少し狭かったのですが、あとは全て良かったです。二回目ですが、またお伺いいたします。
???, 1-night trip
Verified

8/10 Very good

湯船周りには2カ所ごみ箱を置いて下さい。
Hajime, 1-night trip
Verified

10/10 Exceptional

食事も設備も最高でした。妊娠中に利用したということもあり、食事のメニューについても細かく確認していただいたり、イスに座るときにもクッションを借りれたりとかなり配慮いただけました。子連れでもきている人が多いようなのでまた利用したいと思います。
??, 1-night trip
Verified

10/10 Exceptional

連續住了三晚，客制的餐點，服務非常優。
Danny, 3-night trip
Verified

8/10 Very good

リゾート言っているのに、くつろげない
YOKO, 1-night trip
Verified

4/10 Fair

箱根ひらまつ

お料理が全体的に美味しくなかったのが、ざんねんでした。 私はメインの肉料理を牛肉にかえてもらいましたが、同行者の食べたメインの仔羊が臭かったそうです。
1-night trip
Verified

10/10 Exceptional

所有嘢都滿分，所有員工服務都好好，住宿所包嘅早餐同晚都很美味，可以預約的私人溫泉很乾淨和寬敞，房間可以睇到富士山，100分的旅程！
hiu lai, 1-night trip
Verified

10/10 Exceptional

完美

這次訂了兩晚三天一泊二食的住房。 整體而言都是美好的，服務品質，環境，設施，用料也優。 維ㄧ美中不足的是，已經告知不吃豬肉，但早餐豬肉成分還是很多。可惜。
Danny, 2-night trip
Verified

6/10 Good

値段は安くないけど想像していたよりも部屋は狭い
Sadaharu, 1-night trip
Verified

10/10 Exceptional

今回はオーベルジュということで 家族でお食事を堪能…はもちろんですが、お部屋の温泉もまた最高でした。 完全にオーベルジュのハードル上がりました。 ウェルカムドリンクからディナー、朝食に至るまで、舌でも眼でもお食事を堪能致しました。 お部屋の浴槽があるスペースの床には床暖房があり、 庭に向かって窓がフルオープンにしても、寒さは感じず、 バスタブの中から感じる冷たい風が心地良いです。 お部屋なのに露天風呂？ でもプライバシーがしっかり確保されているのも安心です。
SHIMADA, 1-night trip
Verified

10/10 Exceptional

施設は素晴らしく、居室設備、アメニティ、リネン等々申し分なしです。またホテルスタッフの接客も素晴らしいものでした。唯一残念であったのがレストランスタッフのサービスレベルが必ずしも一級品ではなかった点です。 配膳スタッフの食材説明は声が小さく（マスク着用の為のありますが）内容は伝わりませんでした。またソムリエによるワインのお勧めもイマイチで、提供されるコース料理のそれぞれに対して、どのようなワインが何故適しているのか等々の説明もありませんでした。これだけのプライスレンジのホテルですのでレストランサービスについては一層の改善が必要であると感じます。食事自体はたいへん美味しく、またプレゼンテーションも素晴らしいものでした。
Tomoyuki, 1-night trip
Verified

10/10 Exceptional

定年退職日に合わせてお世話になりました。接客、部屋、料理何をとっても素晴らしく、いい記念日になりました。流石料理は味もさることながら驚きもあり、またソムリエの方が色んなマッチングを提案頂き、窓から見える景色も面白くエンターテイメントとしても最高でした。部屋の温泉も外の景色も含めて良かったです。次回は以前ピエモンテで食べた白トリフをかけた細麺パスタの入ったプレミアムコースに挑戦します。
RYOSUKE, 1-night trip
Verified

10/10 Exceptional

最高の秋の一日。

想像以上のお食事に感動致しました。 ひらまつ制覇目指してこれからも頑張ります。 スタッフの方も笑顔が最高で百点満点デス！ 大好きなシャガールに囲まれて幸せでした。温泉も癒されました。
Junko, 1-night trip
Verified

10/10 Exceptional

また泊まりたい

サービス、設備、素晴らしいが、中でもお風呂と食事が一番素晴らしい。お風呂は内風呂も広く快適に過ごせました。貸し切り露天風呂も良かった。食事は五感で愉しめ、次には何が出てくるのかワクワクしながら、美味しい食事を楽しむことができました。値段は張るけどそれに見合った価値があると思います。
Kenji, 1-night trip