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Grand Plaza Hotel & Wellness

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Experience a luxurious getaway at Grand Plaza Hotel & Wellness. Enjoy the breathtaking views of Illa Carlemany Shopping Center from the terrace, or indulge in rejuvenating treatments at Diamond Spa and relish Italian cuisine at one of two on-site restaurants.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Ski storage
  • Ski passes
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • Coffee shop/cafe

For families (6)

  • Babysitting (surcharge)
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is CNY1,274
CNY1,381 total
includes taxes & fees
May 31 - Jun 1

Why we love this property

Work meets relaxation
Located in the city center, this hotel features a business center and meeting room. After work, guests can unwind in the spa, sauna, or enjoy a massage.
Dining delights
This hotel boasts 2 restaurants serving Italian cuisine, complemented by a cafe and bar. A hearty buffet breakfast starts each culinary day.
Spa day bliss
The full-service spa offers daily treatments, from aromatherapy to facials. A hot tub, sauna, and steam room await. Yoga classes complement the health club.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Premier Double Room

Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Premier Double Room

9.4 out of 10
Exceptional
(12 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Single Room

Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Premier Single Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Triple Room (3 adults)

Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Deluxe Triple Room (3 adults)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Family Room, 1 Queen Bed with Sofa bed (Deluxe Premium - 2 + 2)

Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Family Room, 1 Queen Bed with Sofa bed (Deluxe Premium - 2 + 2)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Triple Room (2 adults + 1 child)

Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Deluxe Triple Room (2 adults + 1 child)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Penthouse Superior

Penthouse Superior | Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Penthouse Superior

10.0 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for The Grand Level Suite

Hypo-allergenic bedding, down comforters, memory foam beds, minibar

The Grand Level Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for The Grand Level Family Suite

Hypo-allergenic bedding, down comforters, memory foam beds, minibar

The Grand Level Family Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Deluxe Double Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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8.8 out of 10, Excellent, 257 reviews
The price is CNY1,097
CNY1,196 total
includes taxes & fees
Jun 19 - Jun 20
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About the neighborhood

Map
Carrer de na Maria Pla, 19-21, Andorra la Vella, AD500

What's nearby

  • Andorra Massage - 2 min walk - 0.2 km
  • Parc Central - 5 min walk - 0.4 km
  • Pyrenees Andorra Shopping Centre - 8 min walk - 0.7 km
  • Caldea Spa - 8 min walk - 0.7 km
  • Casa de la Vall - 12 min walk - 1.1 km

Getting around

  • La Seu d'Urgell (LEU) - 48 min drive
  • Barcelona El Prat Airport (BCN) - 164 min drive
  • L'Hospitalet-pres-l'Andorre Station - 55 min drive
  • Porté-Puymorens Station - 57 min drive
  • Burton's Station - 58 min drive
  • Ski shuttle (surcharge)

Restaurants

  • ‪Kram - ‬3 min walk
  • ‪Plat'In - ‬3 min walk
  • ‪Cafeteria Marticella - ‬3 min walk
  • ‪Zenith Brunch & Coffee - ‬1 min walk
  • ‪Restaurant 120 - ‬3 min walk

About this property

Grand Plaza Hotel & Wellness

  • Grand Plaza Hotel & Wellness features a ski shuttle and puts you within a 5-minute walk of Illa Carlemany Shopping Center. Guests can visit the spa to be pampered with massages, aromatherapy, or Ayurvedic treatments, and Restaurante Instants, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge, a health club, and a fitness center. Skiers will appreciate access to ski passes and storage. Fellow travelers like the room service.

At a glance

DONE

Hotel size

    • 90 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (EUR 35 per night)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Offsite

    • Ski shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Babysitting (surcharge)
  • Children's menu

What to do

  • Fitness classes
  • Yoga classes

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Health club
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 47
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Well-lit path to entrance
  • Hardwood flooring in room

Ski

  • Ski passes
  • Ski shuttle (surcharge)
  • Ski storage
  • Downhill skiing nearby
  • Ski lessons nearby

Room amenities

Be entertained

  • 55-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Memory foam mattress
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Diamond Spa has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Restaurante Instants - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Restaurante Sottovoce - This restaurant specializes in Italian cuisine. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.14 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24 for adults and EUR 12 for children
  • Ski shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Spa access is available for an extra charge of EUR 25 per person per day

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per night

Parking

  • Covered self parking costs EUR 35 per night

Pool, spa, & gym (if applicable)

  • Facilities are accessible for an extra charge
  • Guests under 6 years old are not allowed in the health club or fitness facility, and guests under 18 years old are only allowed in the health club and fitness facility with adult supervision
  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Plaza Andorra la Vella

Plaza Andorra la Vella

Hotel Plaza

Grand Plaza Hotel Wellness

Plaza & Wellness Andorra Vella

Grand Plaza Hotel & Wellness Hotel

Grand Plaza Hotel & Wellness Andorra la Vella

Grand Plaza Hotel & Wellness Hotel Andorra la Vella

Frequently asked questions

Does Grand Plaza Hotel & Wellness offer free cancellation for a full refund?

Yes, Grand Plaza Hotel & Wellness does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Grand Plaza Hotel & Wellness?

Yes, cats and dogs are welcome. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Grand Plaza Hotel & Wellness?

Yes. Self parking costs EUR 35 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Grand Plaza Hotel & Wellness?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Grand Plaza Hotel & Wellness and nearby?

Have fun with nearby winter activities like downhill skiing. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room.

Are there restaurants at or near Grand Plaza Hotel & Wellness?

Yes, there are 2 onsite restaurants, featuring Italian cuisine.

What's the area around Grand Plaza Hotel & Wellness like?

Grand Plaza Hotel & Wellness is in the heart of Andorra la Vella, a short 10-minute walk from Pyrenees Andorra Shopping Centre and 10 minutes' walk from Caldea Spa.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Location

9.0

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The spa facilities were luxurious and top of the line. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Spa
Location
Restaurant

Reviews

Verified

10/10 Exceptional

Fabulous location in the heart of the shopping and dining areas of Andorra la Vella. Outstanding staff, hotel rooms, lounge area, and very quick elevators. Everything that we wanted to see was within walking distance. We would definitely stay here again.
Shelley, 1-night trip
Verified

10/10 Exceptional

Superb hotel and great staff.
John, 1-night trip
Verified

10/10 Exceptional

Beautiful hotel with great location and staff. The staffers are friendly, helpfulness, professional and always willing to go the extra mile. Love this Place!
Barry, 2-night trip
Verified

10/10 Exceptional

The hotel was very bright and looked amazing inside and out. And the staff was very helpful. The hotel was located near a wide range of shopping and food options.
Verified

10/10 Exceptional

Luxury at its finest

Luxurious and the spa is top of the line! So close to fantastic shopping.
Tracy, 2-night trip
Verified

10/10 Exceptional

Beautiful and modern hotel. Easy and welcoming check in. Helpful staff. Room was spacious and well-appointed. We are here only one night but would definitely come again!
Janie, 1-night trip
Verified

10/10 Exceptional

Confortable and clean
Paige, 2-night trip
Verified

10/10 Exceptional

Fantastic stay in Andorra - our second visit. First was 1975. The city has changed a lot! The Grand Plaza Hotel was great. Wonderful people working there, especially Julio at the front door and Ivan in the restaurants. Our room was fantastic. My only nit is the daily housekeeping was only so-so.
Alan, 3-night trip
Verified

10/10 Exceptional

Very nice facility with great staff service. Room large and comfortable.
Susan, 2-night trip
Verified

8/10 Very good

Andorra's national language is Catalan, I understand that. I made the mistake of wishing the receptionist at the hotel 'good day' in Spanish when I arrived. He did not reply at all - not even in English - and stared at me. I don't believe this is the correct response. I would have thought that replying in English would have been a more appropriate reply to my aberration rather than silence, especially from a hotel receptionist. It reminded me of when I wished a shopkeeper 'good day' in the Basque country - an awkward silence.
Julian, 3-night trip
Verified

10/10 Exceptional

Lovely hotel, spacious rooms and the staff could not be any nicer and accommodating.
marisol, 2-night trip
Verified

10/10 Exceptional

Good location; very clean and modern; fabulous staff - very helpful and friendly
Zygmunt, 1-night trip
Verified

10/10 Exceptional

Our favorite part of the hotel was the Spa. It was excellent. The breakfast buffet was also excellent.
Katherine, 2-night trip
Verified

10/10 Exceptional

Best staff I've ever met.
Karthiga, 2-night trip
Verified

10/10 Exceptional

Excellent location and friendly staff! Love Julio! He is the best!
Tatiana, 2-night trip
Verified

10/10 Exceptional

The reception staff were extremely professional. A lovely room!
Marc, 1-night trip
Verified

10/10 Exceptional

Lovely hotel. Staff was very accomodating and nice. Ubfortunately there wasnt enough staff. Apparently they laid off many staff shortly before we arrived.
Michael, 1-night trip
Verified

8/10 Very good

Great staff; very noisy location. Had to request a different room after the first night of our stay. Our request was accommodated. Enjoyed the spa facilities.
Fern, 3-night trip
Verified

8/10 Very good

Honestly, everyone and everything
michael, 2-night trip
Verified

10/10 Exceptional

no review
Tatiana, 2-night trip
Verified

6/10 Good

I bought a package including a suite and a spa visit. At check-in they said I had to call a number to reserve my spa time, but I called many times to reserve the spa time and a massage but could not get a reservation. Consequently I never got to use the spa package that was part of what I paid for.
Laurence, 1-night trip
Verified

6/10 Good

It can be done much better.

Good check in, ok room, but consider the breakfast as scam. There was nothing hot at the buffet, and we were informed that we could order from a menu card, with mostly sandwich. First when i asked if they could make something else, like bacon, eggs and other stuff, it came up. I asked for sofrboiled eggs, that needed to boiled for 6 minutes. But they onky got 2-3 minutes and was raw inside. Tge becan looked liked something that had been heated under hot water and not fried. And for that they want 24 euro,and no discount for badly served food. Dont do that. Go somewhere else. We also went to the spa. I like spa, to relax, but there was a group of 6 spanish women that was shouting for 1 hour, and had no respect for others and the staff said nothing. And watch out for the floor. It can be slippery. The 1 hour we were there, we saw 2 felt.
Henrik, 2-night trip
Verified

4/10 Fair

The hotel is good. Very nice accommodation. Service is very good. And the staff at reception is amazing. Everything would have been perfect had one of my shirts (only had two shirts for a two day trip) that I forgot in the first room I slept in had not been stolen. Long story short, I had to change rooms on the first night bcs A/C had a problem. While moving rooms, I forgot to repack one of my shirts and I left it hanging in the closet of the first room. I told them about it the next day, they looked for it and it was nowhere to be found. All I got was: are you sure you left it there? (there are three places where my shirt could be: luggage, closet or on me!!!😂, it was not in the luggage nor on me). A visibly disturbed staff replied: “sorry for the inconvenience”! It was sad and hilarious😂. They get A for effort in trying to find it. An F for not having a response protocol when a shirt is stolen in their hotel.
HECTOR, 2-night trip
Verified

10/10 Exceptional

Hotellet er aldeles nydelig og innfrir på alle områder. Utrolig god seng, fint med annen variant av pute i skapet, spa anlegget var innholdsrikt og fint. Utrolig god service overalt, spesielt av Julio!!
Sigrid, 1-night trip
Verified

10/10 Exceptional

Hôtel très bien situé , chambre spacieuse et confortable. Personnel charmant.. séjour très agréable
Alexandra, 1-night trip