By the beautiful Plaza del Charco, Hotel Don Candido offers a haven of comfort. Explore the garden, unwind in the library or relax by one of its two pools. With high-speed WiFi and multilingual staff at your service.
C. de Portugal 10, Puerto de la Cruz, Santa Cruz de Tenerife, 38400
What's nearby
Taoro Park - 3 min walk - 0.3 km
Risco Belle Aquatic Gardens - 5 min walk - 0.5 km
Plaza del Charco - 13 min walk - 1.2 km
La Paz Lookout - 15 min walk - 1.3 km
Loro Park - 10 min drive - 3.0 km
Getting around
Santa Cruz de Tenerife (TFN-Tenerife North) - 36 min drive
Tenerife South Airport (TFS) - 79 min drive
Restaurants
Bar El Camino - 11 min walk
Alberto's - 12 min walk
Indian Express tandoor and curry - 13 min walk
Burger King - 10 min walk
Zicatela - 8 min walk
About this property
Hotel Don Candido
Hotel Don Candido features a rooftop terrace and puts you within a 15-minute walk of La Paz Lookout and Taoro Park. Guests can splash around at the outdoor pool or grab a bite to eat at the coffee shop/cafe. A children's pool and a garden are other highlights. Fellow travelers love the helpful staff.
At a glance
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Hotel size
23 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
The front desk is open daily from 7:30 AM - 7:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
No onsite parking
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
Coffee shop
Traveling with children
Children's pool
Children's games
Art supplies
Children's books
Working away
24-hour business center
Services
Front desk (limited hours)
Tour/ticket assistance
Luggage storage
Wedding services
Multilingual staff
Facilities
Safe-deposit box at front desk
Rooftop terrace
Garden
Library
Communal living room
An outdoor pool
Banquet hall
Reception hall
Outdoor furniture
Accessibility
Tile flooring in room
Room amenities
Be entertained
32-inch Smart TV
Satellite TV channels
Home comfort
Ceiling fan
Sleep well
Blackout drapes/curtains
Memory foam mattress
Bed sheets provided
Freshen up
Private bathroom
Bathtub only
Soap and shampoo
Hair dryer (on request)
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 50+ Mbps)
Food and drink
Refrigerator
Children's dinnerware
Highchair
More
Weekly housekeeping
In-room safe (surcharge)
Guidebooks/recommendations
Local maps
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 10 for adults and EUR 5 for children
Safes in guestrooms can be used for EUR 2 per day
Children & extra beds
Cribs/infant beds are available for EUR 8.0 per day
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 7:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number H-38/4.144
Also known as
Hotel Don Candido Hotel
Hotel Don Candido Puerto de la Cruz
Hotel Don Candido Hotel Puerto de la Cruz
Frequently asked questions
Does Hotel Don Candido offer free cancellation for a full refund?
Yes, Hotel Don Candido does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Don Candido?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 7:00 PM.
Are pets allowed at Hotel Don Candido?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Don Candido?
Sorry, there's no onsite parking at Hotel Don Candido.
What are the check-in and check-out times at Hotel Don Candido?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
Is there an onsite casino at Hotel Don Candido?
No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (16-min walk) is nearby.
What is there to do at Hotel Don Candido and nearby?
Hotel Don Candido has an outdoor pool and a garden.
What's the area around Hotel Don Candido like?
Hotel Don Candido is a short 11-minute walk from La Paz Lookout and 12 minutes' walk from Risco Belle Aquatic Gardens.
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Reviews
Hotel Don Candido Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
8.4
Amenities
9.0
Staff & service
8.2
Property conditions & facilities
Guest review summary
What guests liked
The pool area was clean, tidy, and convenient, with comfortable sun loungers and a pleasant view. (9 reviews)
Breakfast was great, nutritious, and offered a variety of essentials for a healthy meal. (8 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Breakfast
Balcony
Value
Islands
Hilly
Quiet - room
Refrigerator
Reviews
Verified
8/10 Very good
Feb 2, 2026
Clean room, easy check-in and access, also good breakfast! I should be noted it’s on steep short hill.
Raymond
Raymond, 3-night trip
Verified
10/10 Exceptional
Jan 24, 2026
A very calm and cozy hotel with friendly staff, nice pool and a great view from the rooftop. In a calm area.
Pontus
Pontus, 3-night trip
Verified
10/10 Exceptional
Nov 5, 2025
Lovely hotel, that’s very clean tidy and fairly modern. Staff are absolutely brilliant and very friendly would highly recommend.
Craig
Craig, 3-night trip
Verified
10/10 Exceptional
Nov 7, 2025
Had a lovely stay at the Don Cadido, i was welcomed on my rrival and the staff were all professional. My room was spacious and clean and the bed was really comfortable. Will definitely stay again
Stephen Darren
Stephen Darren, 7-night trip
Verified
10/10 Exceptional
Oct 19, 2025
Nice place to rest after the sun day out. Clean and comfortable.
Robert
Robert, 4-night trip
Verified
8/10 Very good
Sep 22, 2025
The staff was very hospitable and the ambience was welciming. The breakfast displayed all the essentials for a healthy nutritious meal.
Claire
Claire, 1-night trip
Verified
10/10 Exceptional
Nov 18, 2025
Excellent budget hotel offering very affordable rooms, some with comfortable queen size beds, friendly and efficient service, small pool and a very good buffet breakfast for only 7.5 euros. The facilities are fairly basic and parking is limited in a residential cul-de-sac but it had everything you need at an outstanding value.
Robert
Robert, 1-night trip
Verified
10/10 Exceptional
Dec 9, 2025
friendly, clean and not expensive little hotel placed a bit up from the town. Not far, ca 1km, but quite steep and not for all without a car. rooms comfortable, but thin walls. no aircondition, window
55Euroextra.
Rune
Rune, 7-night trip
Verified
10/10 Exceptional
Feb 4, 2024
Nice small hotel at quiet area and friendly staff.
Johanna
Johanna, 7-night trip
Verified
10/10 Exceptional
Oct 9, 2025
A large double bed with a bathroom, and lovely balcony at the front. The ceiling fan was used, as there were a few hot nights. Pool area was clean and tidy, and sun loungers were comfortable. A short walk from town centre, and I would use it again.
Peter
Peter, 2-night trip
Verified
8/10 Very good
Feb 14, 2025
Great for the price… I’d go again!
Great place just a couple of issues but would stay there again 100%. Nobody to greet us on arrival but got key once contact made via phone (after finding number). Wrong room given (double instead of twin). Rectified and had a great stay. Great location - short enjoyable walk from beachfront. Shower temp seemed to be switch either on or off - if you care about that. Helpful staff and trustworthy owner.
Verified traveler
3-night trip
Verified
8/10 Very good
Oct 13, 2024
You get what you pay. It was clean, the staff was friendly and everything was fine. It was very cheap as well. Just don't expect to much from a 1* hotel. There is a pool and additional breakfest if you like.
Just older people or disabled should be aware that you have to "climb a mountain" to get to the hotel.
Cedric
Cedric, 6-night trip
Verified
8/10 Very good
Mar 1, 2025
Staff lovely and helpful. Steep hill to get to property unless drive. Only have a choice of buffet breakfast cant just buy a coffee. Room was ok. Not much sun by pool area, limited sockets for facilities av to keep changin plugs for kettle, microwave and tv as only 1 plug socket.
Kerry
Kerry, 2-night trip
Verified
10/10 Exceptional
Sep 2, 2024
I stayed from August 26 to August 30. It was peak season, but it was relatively cheap, so I didn‘t have high expectations, but it was a single room with a bathroom and toilet that I could use alone, and the owner was very kind. I asked if there was a coffee pot because I needed to drink hot water, and they brought it to my room so I could use it. And the hotel was located in a relatively quiet residential area, so it was the perfect place to relax as originally planned. There was also a well-maintained swimming pool that was open from 10:00 to 19:00, and the view of Mt. Teide from the rooftop was amazing. It was a very satisfying trip, and if I come back to Tenerife, I will definitely book and stay there again. Highly recommended👍
Sungjin
Sungjin, 4-night trip
Verified
10/10 Exceptional
Dec 4, 2024
Good value for your money, especially in Tenerife!
Nice, quiet accommodation, friendly staff. The room was well equipped, there was even a small fridge. Access from the main road and the beach is via many steps and a steep incline, so it is recommended primarily for young people or those traveling by car. It is very difficult to find parking around the hotel in the evening, so we think it is worth returning before 6 pm. We were locked out on the terrace once, only with the help of the staff did we manage to get back to our room, luckily it was not at night. It would be worth installing rubber dampers on the room doors, so that the doors would not slam loudly at night. Otherwise, the accommodation suited us perfectly.
Eleonóra
Eleonóra, 5-night trip
Verified
10/10 Exceptional
Jul 23, 2023
Was a really nice stay and the stuff was great!
Michael
Michael, 3-night trip
Verified
8/10 Very good
Oct 25, 2024
We got an good stay
Jan
Jan, 6-night trip
Verified
8/10 Very good
Dec 23, 2025
Yes.
Martin
Martin, 2-night trip
Verified
8/10 Very good
Jan 17, 2025
Convenient, nice area off main drag
Christine
Christine, 5-night trip
Verified
10/10 Exceptional
Nov 22, 2025
Yes.
Glenn
Glenn, 2-night trip
Verified
10/10 Exceptional
Oct 26, 2023
The staff was very friendly and helpful!
Elizabeth
Elizabeth, 1-night trip
Verified
8/10 Very good
Mar 1, 2025
Nice hotel, quiet and clean but there was a funny smell in the bathroom when we first got there but if we kept the toilet seat down the smell went. A couple of my skirts went missing but other than that we enjoyed our stay.
Kerrie
Kerrie, 7-night trip
Verified
10/10 Exceptional
Feb 4, 2024
Simple comfortable unpretentious room
We had a superior room with a balcony overlooking the pool .
I loved the room it was simple but had everything you could need .
A coffee machine , fluffy towels , fridge & even a small microwave.
It was great value , I would definitely stay here again
Samzie
Samzie, 1-night trip
Verified
10/10 Exceptional
Feb 21, 2024
The hotel is located in a residential area so it is quiet & safe. Bus transport to all areas of island is located at nearby main road. Walking distance to town centre. If you don't want to walk back up hill to the hotel, take the frequent buses. Plenty of inexpensive cafes/restaurants near hotel. Highly recommended.
Michael
Michael, 3-night trip
Verified
8/10 Very good
Nov 27, 2023
Most confortable madrass ever, and large bed. Clean hotel, nice room, and very friendly and helpful staff.
The area where the hotel is located is safe and calm - parking on the streets around the hotel
Is free, as the hotel advertises, but is very difficult at all times. The breakfast is a little basic- it would improve exponentially with a few fresh options (ex bread / fruit).