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Sheraton Kagoshima

5.0 star property
Luxury hotel with spa, near Kagoshima Chuo Station Tourist Information Center

Choose dates to view prices

In the heart of Kagoshima, Sheraton Kagoshima invites you to unwind in a luxurious setting. Indulge in an indoor mineral hot spring (onsen), relax at one of three restaurants, or stroll through the garden. With free WiFi and helpful staff, this hotel offers comfort and serenity.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Onsen
  • Parking available
  • Connecting rooms available
  • Spa
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden

Feel at home (6)

  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is CNY873
CNY1,070 total
Dec 17 - Dec 18

Why we love this property

Spa and garden retreat
A full-service spa offers daily massages in tranquil treatment rooms. The mineral hot springs, rooftop garden, and 24-hour gym create a wellness sanctuary.
Luxury garden retreat
Marvel at city views from the rooftop garden of this luxury hotel. The meticulously designed green space offers a peaceful escape from urban bustle.
Dining trifecta
Culinary adventures abound with 3 restaurants, including one serving Japanese cuisine. A cafe, bar, and vegan/vegetarian options enhance the experience.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking (Sakurajima view)

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking (Sakurajima view)

9.8 out of 10
Exceptional
(13 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Hair dryer
Toilet with electronic bidet
Private bathroom
  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Club Room, 1 King Bed, Non Smoking

Club Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Club Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
LCD TV
Hair dryer
Toilet with electronic bidet
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking (Sakurajima view)

In-room safe, desk, laptop workspace, soundproofing

Club Room, 1 King Bed, Non Smoking (Sakurajima view)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
LCD TV
Hair dryer
Toilet with electronic bidet
  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking (Sakurajima view)

In-room safe, desk, laptop workspace, soundproofing

Club Room, 2 Double Beds, Non Smoking (Sakurajima view)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
LCD TV
Hair dryer
Toilet with electronic bidet
  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Sakurajima Suite, 1 King Bed, Non Smoking

Sakurajima Suite, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Sakurajima Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
LCD TV
Hair dryer
  • 73 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Hair dryer
Toilet with electronic bidet
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking (Sakurajima view)

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 2 Double Beds, Non Smoking (Sakurajima view)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Hair dryer
Toilet with electronic bidet
Private bathroom
  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, Non Smoking

Club Room, 2 Double Beds, Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Club Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
LCD TV
Hair dryer
Toilet with electronic bidet
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Hair dryer
Toilet with electronic bidet
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 2 Double Beds

Similar properties

Daily buffet breakfast (JPY 3900 per person)
Shiroyama Hotel Kagoshima
  • Onsen
  • Spa
  • Parking available
  • Free WiFi
9.4 out of 10, Exceptional, 1,000 reviews
The price is CNY1,251
CNY1,542 total
Dec 18 - Dec 19
Shiroyama Hotel Kagoshima
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About the neighborhood

Map
43 - 15 Koraicho, Kagoshima, 890-0051

What's nearby

  • Kagoshima Chuo Station Tourist Information Center - 15 min walk - 1.3 km
  • Amu Plaza Kagoshima - 16 min walk - 1.4 km
  • Mt. Shiroyama - 3 min drive - 2.2 km
  • Kagoshima City Aquarium - 3 min drive - 2.3 km
  • Kagoshima Citizens' Culture Hall - 3 min drive - 2.2 km

Getting around

  • Kagoshima Airport (KOJ) - 40 min drive
  • Kagoshima Station - 8 min drive
  • Kagoshima Chuo Station - 21 min walk
  • Sakanoue Station - 24 min drive

Restaurants

  • ‪シェラトンクラブ - ‬2 min walk
  • ‪&More By Sheraton - ‬2 min walk
  • ‪VIVARIUM - ‬1 min walk
  • ‪いちにいさん 鹿児島本店 - ‬6 min walk
  • ‪TO THE HERBS - ‬3 min walk

About this property

Sheraton Kagoshima

Sheraton Kagoshima is a great choice for a stay in Kagoshima. Guests can be pampered with massages at the spa, and &More, one of 3 restaurants, serves light fare. This luxurious hotel also features a bar/lounge, a 24-hour fitness center, and a garden. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 228 rooms
    • Arranged over 19 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • A scheduled power outage will take place from 3 PM on January 5 to 3 PM on January 6, 2026. All facilities that use power will not be available during this time. Check-in time begins at 3 PM on January 6, 2026. Early check-in will be not available on this date.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (JPY 1500 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Water dispenser

What to do

  • Windsurfing nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2023
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • 24-hour fitness center
  • Full-service spa
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • No plastic coffee stirrers
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Elevator door width (inches): 43
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 7 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Hardwood flooring in public areas
  • Hardwood flooring in room

Room amenities

Be entertained

  • 55-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Electronic bidet
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen).

Dining

&More - This café serves light fare only. Guests can enjoy drinks at the bar.
Daily Social - This buffet restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.
Satsumagma - This restaurant serves dinner only. Open daily.
Vivarium - Onsite bar. Open daily.
Flying Hog Grill - This restaurant specializes in local cuisine and serves dinner only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 4000 for adults and JPY 2000 for children

Renovations and closures

This property is closed from January 5 2026 to January 6 2026 (dates subject to change).

Parking

  • Covered self parking costs JPY 1500 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Sheraton Kagoshima Hotel
Sheraton Kagoshima Kagoshima
Sheraton Kagoshima Hotel Kagoshima

Frequently asked questions

Is Sheraton Kagoshima currently open?

This property is closed from January 5 2026 to January 6 2026 (dates subject to change).

Does Sheraton Kagoshima offer free cancellation for a full refund?

Yes, Sheraton Kagoshima does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sheraton Kagoshima?

Sorry, pets aren't allowed.

Is parking offered on site at Sheraton Kagoshima?

Yes. Self parking costs JPY 1500 per night.

What are the check-in and check-out times at Sheraton Kagoshima?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

What is there to do at Sheraton Kagoshima and nearby?

Have fun with nearby activities like fishing and windsurfing. Indulge in a treatment at the spa and enjoy other amenities such as a 24-hour fitness center and a garden.

Are there restaurants at or near Sheraton Kagoshima?

Yes, there are 3 onsite restaurants, featuring Japanese cuisine.

What's the area around Sheraton Kagoshima like?

Sheraton Kagoshima is a short 12-minute walk from Museum of the Meiji Restoration and 17 minutes' walk from Tenmonkan Street.

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Reviews

Sheraton Kagoshima Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.4

Staff & service

9.2

Eco-friendliness

9.6

Property conditions & facilities

What guests liked

  • Breakfast was very good with a good food selection. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
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Room
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Reviews

10/10 Exceptional

Very clean Wide room Kind employee
KEUNBAE, 3-night trip

10/10 Exceptional

Excellent staff and the rooms with views are fabulous!
Bernard, 3-night trip

10/10 Exceptional

Excellent Hotel

It is one of the best hotels I have ever stayed! Wonderful facilities, services and atmosphere etc. We would like to stay here again if we would visit Kagoshima later
Road to Onsen
Cafe
From the road
Sheraton
Ik Joong, 4-night trip

10/10 Exceptional

The room and lighting design is stunning.
Jackson, 2-night trip

10/10 Exceptional

Love this
Ryan, 4-night trip

10/10 Exceptional

Convenient to go out for sightseeing, hotel facilities in good condition and the staffs are very nice, will introduce to my friends and if I go again to Kagoshima in the future will stay again.
Yuk Chun, 5-night trip

8/10 Very good

I stayed there for 4 nights. Everything was fine but the onsen place is a bit too small. It gets boring if you are to stay for 4 days. Breakfast buffet was decent with good food selection.
KA HO, 4-night trip

8/10 Very good

I had a generally comfortable two-night stay at the Sheraton in Kagoshima. The room was really well laid out, comfortable bed, great shower, plenty of space and had excellent amenities, so I felt quite at ease. One highlight was definitely the full-body oil massage I had—the therapist did a fantastic job, and it really added to the relaxation of my stay. On the downside, the dining experiences were a bit underwhelming. The restaurant meal at the Izakaya was just okay, not really up to the five-star standard I expected. The buffet dinner had a good hot food selection, but the fish station wasn’t restocked and was quite limited, which was disappointing as I was looking forward to that the most. Also, I felt a bit rushed at dinner when the bill was brought to me before I was even finished eating or had a chance to order another drink, which was uncomfortable, especially as it was only 8pm and not anywhere near last orders. Overall, the stay was quite pleasant thanks to the comfortable room and great spa experience, but the dining could use some improvement.
Ana, 2-night trip

8/10 Very good

Worth for the money
man kit, 3-night trip

10/10 Exceptional

Stunning modern hotel. Make sure you book the Sakurajima Mountain View room. The rooms are extremely clean and comfortable. The best beds we’ve seen on our entire trip and best sleep I had. Highly recommend
Yoko, 1-night trip

10/10 Exceptional

Loved it

Really nice hotel. Possibly the highlight of my trip. Had breakfast and lunch buffet at the fourth floor restaurant and both were excellent, really fresh and healthy. Everything is spotless and you and staff is really friendly. Very highly recommended.
Michael, 1-night trip

10/10 Exceptional

A very enjoyable and comfortable stay!

The hotel & room is very new, clean and comfortable. It’s not in shopping areas but shuttle bus runs every 30 mins so it’s good enough. We got an upgrade with Sakurajima view and the view was stunning!!! The onsen is small but clean and cozy. Highly recommend this hotel!
Choi Wan Y, 3-night trip

10/10 Exceptional

The lady working at the concierge desk during our stay is super helpful and patient with us. She helped us book ferries and hotels by making multiple calls. The hotel is quiet and clean and the breakfast is very good. The building is fairly new and looks modern.
David, 1-night trip

10/10 Exceptional

I enjoy my stay at Sheraton Kagoshima. Reasonable price with spacious room. One of the best hotel i’ve stayed in japan in the past 10years. Staff here are friendly, we have warm welcome from every staff. Special highlight the professionalism and warm smile from Jane at the front desk. I look forward to come back one day
Chun Yin, 3-night trip

8/10 Very good

Breakfast buffet not too much options.
Sujie, 2-night trip

10/10 Exceptional

Room
Mary Ann, 3-night trip

10/10 Exceptional

주차장이 따로 떨어져있어 불편했어요
SUNHEE, 1-night trip

8/10 Very good

호텔은 좋았으나 전망있는방은 아니라 전망은별로
KUEMJA, 3-night trip

10/10 Exceptional

친절한 직원분들. 깨끗한 객실. 가고시마중앙역 버스터미널까지 수시로 왕복하는 셔틀. 제가 예약한 객실에선 사쿠라지마가 정면으로 보였고. 강이 바로 옆이라 산책도 쉬웠어요. 사실 중앙역이나 덴몬칸정도는 걸어다닐소 있을정도로 멀지않았답니다. 큰슈퍼가 옆에있어서 가끔씩 저녁은 슈퍼음식으로 해결하는 재미도.
Yeonho, 7-night trip

10/10 Exceptional

Took was very clean, tram just out front of the hotel.
olivia, 2-night trip

10/10 Exceptional

One of the nicest hotel rooms I’ve ever stayed in. The view of the volcano is breathtaking.
Andrew, 1-night trip

10/10 Exceptional

又泊まりたいです
Yasunori, 1-night trip

8/10 Very good

Très bel hôtel, bien situé, petit déjeuner excellent. Un léger défaut par rapport à ce qu'on a pu rencontrer dans le reste de Kyushu est l'absence de yukata à disposition pour aller aux bains et l'absence de vue sur le volcan lorsqu'on est aux bains.
Thomas, 2-night trip

10/10 Exceptional

源泉かけ流し温泉や足湯があるホテルは珍しく、感激しました！次回も利用します！ 最高です♪
MEGUMI, 1-night trip

6/10 Good

Second stay not great

I stayed here 4 nights in 2024 - the hotel was brand new - and really enjoyed my stay. My 4 night stay this year was disappointing. the lobby furniture badly needed cleaning, the 'living wall' of plants looked like it was dying. worst of all, after a long day hiking ordered room service's "wood-fire burger" - for reasons that were never fully explained it took my burger more than 90 minutes to arrive, barely lukewarm. I ate it because after the long wait I was hungry but didn't much enjoy it. I complained to management the following day, saying i didn't feel I should have to pay for such shoddy service. He flatly refused, suggesting the late burger was somehow my fault because I ordered room service at reception. I ordered at in person at reception because because my room phone wasn't working.
William, 4-night trip