Does MERCY EMERALD HOTEL offer free cancellation for a full refund?

Yes, MERCY EMERALD HOTEL does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at MERCY EMERALD HOTEL?

Sorry, pets and service animals aren't allowed.

What are the check-in and check-out times at MERCY EMERALD HOTEL?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at MERCY EMERALD HOTEL?

No, this hotel doesn't have a casino, but Crown Games Club (4-min drive) is nearby.

What is there to do at MERCY EMERALD HOTEL and nearby?

MERCY EMERALD HOTEL has an outdoor pool.

Are there restaurants at or near MERCY EMERALD HOTEL?

Yes, there's an onsite restaurant.

What's the area around MERCY EMERALD HOTEL like?

MERCY EMERALD HOTEL is in Mỹ An, a short 3-minute walk from My Khe Beach and 7 minutes' walk from Bac My An Beach.

MERCY EMERALD HOTEL, Da Nang: Hotel Reviews, Rooms & Prices

10/10 Exceptional

May 6, 2025

Perfect Stay

They allowed us to keep our luggage on site before checking in and even after checking out. Breakfast had lots of variety. Hotel was clean and quiet. Location is great, just a block from the beach. Will stay again

3-night trip

10/10 Exceptional

Mar 21, 2025

Da Nang delight

A very comfortable, clean hotel, good breakfast options and nice location near to the sea front, places to eat and grab a drink. Excellent doormen!

simon, 2-night trip

10/10 Exceptional

Apr 1, 2024

The best Hotel in Da Nang

Henriette, 4-night trip

10/10 Exceptional

Feb 18, 2025

A very relaxing stay, mattress and pillows excellent. All the staff were polite and helpful. Brian was really helpful with a few things we were not too sure about.

10/10 Exceptional

Jan 15, 2024

It was really clean, new and the staff were really helpful and courteous. It was super close to everything as well so I'd definitely stay there again

Andrew, 4-night trip

8/10 Very good

Apr 4, 2025

Good budget option

Staff very friendly Beds comfy Breakfast has decent choice Great location and price Couple of issues Lots of steps to get to lobby not good for strollers (staff usually help lift) Bath leaks (kids still loved it but does get slippery in bathroom)

Kate, 5-night trip

10/10 Exceptional

Apr 24, 2024

Very polite and friendly staff. Cleanliness of entire hotel was impeccable.

Nabil Ahmed, 6-night trip

10/10 Exceptional

Feb 16, 2025

YOU MUST STAY HERE

From the moment we walked into the lobby until the time we left, we were very welcomed. Kevin, our concierge, was awesome. Very good value.

Robert, 2-night trip

10/10 Exceptional

Nov 9, 2024

Value and Location

A great hotel for the price and in a good location. My only criticism would be that the corridors leading to the rooms need to be vacuumed more, the room itself was spacious and spotless. I would stay again if I return to Da Nang.

Jeremy, 4-night trip

10/10 Exceptional

Sep 10, 2024

First hotel that has ever upgraded me for free with gold membership after about 10 years being gold !! Mange to get a sea view Spent 7 days here good location short distance to beach lots of nice places to eat Breakfast was good lots go choice Bryan at the reception always made sure I asked how I was and looked after me

Russell, 7-night trip

10/10 Exceptional

Mar 4, 2024

Great hotel with great value. Clean and very friendly staff. Breakfast included was convenient. Shout out to Robert for always helping us get anywhere or opening the doors for us. We'll definitely be back soon once we're in Da Nang again.

Tam, 7-night trip

6/10 Good

Aug 18, 2024

Great location, but right next to close a club make sleeping harder. Tiny room and tiny buffet. They might be 4star likely because of the location not the facility

Long, 3-night trip

8/10 Very good

Feb 13, 2025

Okay stay

Very friendly staff. Room was fine. Had a lot of renovation on top and pool wasn’t clean. Otherwise good location. Breakfast was not so good.

Kim, 5-night trip

8/10 Very good

May 31, 2025

Overall, staying at this hotel was so great. The room was cozy and clean. One thing that I would like to mention was that the fridge had strange smell. Probably some guest put some fruits in it. That’s not hotel’s fault, tho.. Other than that, the room was so comfortable. The rooftop bar was amazing as well. The bartender and the atmosphere of the bar were fantastic. The breakfast was so nice, too. Sam, Anna, and James, thanks for the great meals :) They offered different choices of meal every morning. I stayed at this hotel last year, sorry for late!

ASUKA, 3-night trip

10/10 Exceptional

Nov 10, 2024

Exceptional Service and Thoughtful Touches I recently stayed at Mercy Emerald Hotel and had an incredible experience. From the moment we arrived, the staff went above and beyond to make our stay memorable. We were truly touched with Brian he was such helpful and very thoughtful that made our stay very special. The hotel itself was clean, comfortable, and well-located, with everything I needed for a relaxing stay. I highly recommend the Mercy Emerald Hotel for anyone looking for a welcoming atmosphere and excellent service. I’ll definitely be returning!

Elias, 4-night trip

8/10 Very good

Nov 10, 2024

The room has one window but what I could see was just view of next building wall. I expected nice sight of the beautiful sight of the sea. I felt disappointed so much.

Isamu, 1-night trip

10/10 Exceptional

Dec 24, 2024

I am writing this review because i find the property nice. 1. It is next to 24 hours mart where you can buy drinks water fruits etc. also next to nail body saloon . 2. Next to american, Chinese, Vietnam, indian and other food 3. 3 min walk from Beach and can see sea very from roof. If you are in this hotel- 4. I stayed with my kid so room was cleaned all days and nicely, also bathtub was useful. Hot and cold water 5, MOSTLY I LIKE THE STAFFS BEHAVIOR. Its NEW HOTEL SO THAT MATTERS MOST. STAFFS ARE GOOD . 6. Good 4.5/5

Sangeet Gopal, 5-night trip

10/10 Exceptional

Mar 10, 2024

Very nice stay !

Nothing to say except that hotel is perfect. All the staff is really nice, special mention to Robert who helped us a lot with our heavy luggage and to the staff of the rooftop bar. Everyone one of them are always smiling and willing to help. Room are big and everything is brand new. Of course if you look at all the little detail of how the room is made you’ll find thing to say compare to US or European standards but hey it’s Vietnam and for the price it’s a gem. Hotel and room a clean. Nothing to complain about. I highly recommend that place.

2-night trip

10/10 Exceptional

Mar 25, 2024

I only spent one day at this hotel, but I would love to return for various reasons. First and foremost, it is the high level of professionalism in customer service. I also appreciate the modern appearance and technology it offers. There are many delicious options available for breakfast. I also enjoyed the rooftop, where I could admire the view of My Khe while savoring my delicious cocktails. I am overall very impressed with this hotel. With any luck, you will be welcomed by Robert, who is a fantastic and devoted top fan of the hotel's facilities and amenities.

Nha Vy, 1-night trip

10/10 Exceptional

May 20, 2024

Amazing Da Nang

I had a great time during my recent stay at Mercy Emerald Hotel. Staff were very cheerful, polite and helpful, room was spacious, firm king sized bed and ample pillows were perfect for me. Mercy Emerald is situated less than 200 metres from the amazing Da Nang My Khe beach and central to all kinds of eateries, massage and wellness spas and supermarkets literally at the doorstep. Da Nang is a great place for a relaxing, care free, holiday. There are many attractions and activities around Da Nang, easily accessible by Grab car or Motorbike or a day tour on a bus. Sun World in the nearby Ba Na Hills (30 kms) is amazing but Marble Mountain (7 kms), My Son ancient Hindu site (60 kms), Hoi An (30 kms), Lady Buddha and Monkey Mountain (7 kms) are all worth a visit too. I can highly recommend Mercy Emerald Hotel as a great place to stay in Da Nang Vietnam.

Robert, 10-night trip

8/10 Very good

Dec 14, 2024

Good value for money

Very cozy rooms. Excellent big and good bed for nice sleep. Not too hard, and not too soft. Room a little small though. Minibar. Good shower with strong water jets. Aircon a little difficult to master in the night. Either too cold or too warm. Breakfast was mostly Asian style. Too few European alternatives. Overall nice place. Close to beach, minimarts and restaurants. Brian in the reception was extremely helpful, ready to give a hand with whatever problem we had, from getting the elevator to giving advice about the neighborhood. When we arrived he took care of our bags until time for check in. I then forgot my laptop bag. And Brian kindly and swiftly brought it to our room without a twist. Thank you for the help during our stay!

Per, 6-night trip

8/10 Very good

Sep 4, 2025

良い滞在でした。

客室はもとより、エントランス、エレベーター、廊下まで清潔で快適でした。シャワーの温度、量ともに問題ありません。但し、シャワー室の排水がダメで、水たまりになりました。レストランに関しては、料理はおいしかったです。小さいので、時間によっては満席になります。近隣には、レストランや２４時間営業のコンビニ、マッサージサロンなどが豊富です。ビーチにも徒歩３分で、とても便利です。スタッフのサービスも最高に良かったです。

Kunihiko, 4-night trip

4/10 Fair

Mar 20, 2025

10/10 Exceptional

Sep 14, 2024

가성비 최고입니다. 해변과 가깝고 주변에 식당, 슈퍼. 마사지 등 편의시설이 많습니다.

MinChan, 2-night trip

10/10 Exceptional

Sep 10, 2024

숙소가 쾌적하고 깔끔하며 15층 수영장에서 전세 내고 쓰는 것 같고 하루를 마무리하기가 좋았습니다 또한 조식 메뉴가 항상 바뀌고 직원들이 친절하며 아침에 먹기 딱 좋았습니다 호텔에서 간접적으로 베트남 음식을 매번 다르게 먹을 수 있어서 좋았습니다 호텔 직원들도 매우 친절했습니다

minjung, 3-night trip

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