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Grand Concerto Hotel

3.0 star property
City-center hotel within easy reach of Hyde Park

Choose dates to view prices

Located near Hyde Park, Castleton Hotel offers a warm welcome with free in-room WiFi. Connect to the city with an area shuttle and tour assistance, then unwind knowing your belongings are safe in luggage storage or at the front-desk safe.

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Non-smoking
  • Free WiFi

Main amenities (9)

  • Daily housekeeping
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Cable/satellite TV service
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • Self parking (surcharge)
  • Free toiletries
The current price is CNY942
CNY1,131 total
includes taxes & fees
Nov 16 - Nov 17

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Single Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Single Room

Highlights

Air conditioning
Heating
Flat-screen TV
Hair dryer
Coffee/tea maker
Free bottled water
Electric kettle
Cable/satellite channels
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Twin Room

Highlights

Air conditioning
Heating
Flat-screen TV
Hair dryer
Coffee/tea maker
Free bottled water
Electric kettle
Cable/satellite channels
  • 10 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Quadruple Room

Highlights

Air conditioning
Heating
Flat-screen TV
Hair dryer
Coffee/tea maker
Free bottled water
Electric kettle
Cable/satellite channels
  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Triple Room

Triple Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Flat-screen TV
Hair dryer
Coffee/tea maker
Free bottled water
Electric kettle
Cable/satellite channels
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room (No Window)

In-room safe, iron/ironing board, free WiFi, bed sheets

Double Room (No Window)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Renovated in 2016
Hair dryer
Coffee/tea maker
Free bottled water
Electric kettle
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Coffee/tea maker
Free bottled water
Electric kettle
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room with Sofa Bed

Family Room with Sofa Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Family Room with Sofa Bed

Highlights

Air conditioning
Heating
Flat-screen TV
Hair dryer
Coffee/tea maker
Free bottled water
Electric kettle
Cable/satellite channels
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed

Similar properties

Exterior
Mitre House Hotel
  • Free breakfast
  • Free parking
  • Free WiFi
  • Connecting rooms available
8.2 out of 10, Very Good, 2,286 reviews
The price is CNY894
CNY1,073 total
includes taxes & fees
Nov 16 - Nov 17
Mitre House Hotel
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About the neighborhood

Map
164-166 Sussex Gardens, London, England, W2 1UD

What's nearby

  • Hyde Park - 5 min walk - 0.4 km
  • Kensington Gardens - 5 min walk - 0.4 km
  • Marble Arch - 13 min walk - 1.2 km
  • Oxford Street - 5 min drive - 2.4 km
  • Kensington High Street - 6 min drive - 2.4 km

Getting around

  • London City Airport (LCY) - 25 min drive
  • Luton Airport (LTN) - 40 min drive
  • Heathrow Airport (LHR) - 42 min drive
  • Farnborough (FAB) - 52 min drive
  • Gatwick Airport (LGW) - 86 min drive
  • London Paddington Station - 3 min walk
  • London (QQP-Paddington Train Station) - 4 min walk
  • Marylebone Station - 15 min walk
  • Paddington Underground Station - 2 min walk
  • Lancaster Gate Underground Station - 6 min walk
  • Edgware Road (Circle Line) Underground Station - 9 min walk
  • Area shuttle

Restaurants

  • ‪Angus Steakhouse Paddington - ‬2 min walk
  • ‪Blank Street Coffee - ‬2 min walk
  • ‪Sawyers Arms - ‬2 min walk
  • ‪Paramount Lebanese Kitchen - ‬2 min walk
  • ‪Mihbaj - ‬3 min walk

About this property

Grand Concerto Hotel

When you stay at Grand Concerto Hotel, you'll be in a great location, within just a 10-minute walk of Hyde Park and Kensington Gardens. Also, Marble Arch and Oxford Street are just a 5-minute drive away. Fellow travelers say good things about the helpful staff and overall property condition. The property is just a short walk to public transportation: Paddington Underground Station is 2 minutes and Lancaster Gate Underground Station is 6 minutes.

At a glance

DONE

Hotel size

    • 46 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • All guests must show a valid passport or ID copy.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured onsite self parking (GBP 30 per day)
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Elevator door width (inches): 26
  • Wheelchair-accessible concierge desk
  • High pile carpet in room

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • A damage deposit of GBP 50 will be collected before check-in

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 15 for adults and GBP 15 for children

Parking

  • Secured self parking costs GBP 30 per day

Policies

Noise-free guestrooms cannot be guaranteed.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Parcel deliveries will not be accepted and will be returned to sender.

Also known as

Castleton Hotel
Castleton Hotel London
Castleton London
Hotel Castleton
Castleton Hotel London, England

Frequently asked questions

Does Grand Concerto Hotel offer free cancellation for a full refund?

Yes, Grand Concerto Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Grand Concerto Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Grand Concerto Hotel?

Yes. Self parking costs GBP 30 per day. Parking spots may be limited.

What are the check-in and check-out times at Grand Concerto Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM.

What's the area around Grand Concerto Hotel like?

Grand Concerto Hotel is in London City Centre, a short 2-minute walk from Paddington Underground Station and 5 minutes' walk from Hyde Park. Travelers say this hotel is in a good location.

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Reviews

Grand Concerto Hotel Reviews

8.4

Very Good

8.8

Cleanliness

7.8

Amenities

8.4

Staff & service

8.0

Eco-friendliness

8.4

Property conditions & facilities

What guests liked

  • Breakfast options were great and a highlight of the stay. (3 reviews)
  • The air conditioning was very good and kept the room comfortable and quiet. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Bathroom
Bed
Location
Shower
Restaurant
Air conditioning
Elevator
Clean room

Reviews

10/10 Exceptional

Great location
Steven, 2-night trip

10/10 Exceptional

Was a good , convenient hotel
Gabriel, 1-night trip

10/10 Exceptional

It was the perfect sized room and had really cold AC. The breakfast was good. The room was very clean and comfortable.
Alyssa, 1-night trip

8/10 Very good

This place has charm and elegance. But they are understaffed at the front desk and glib to customers.
Richard, 1-night trip

8/10 Very good

The room was booked to accommodate 4 adults which it did, however it was in the basement and felt a bit claustrophobic. I might not have booked if I knew ahead of time it was below ground. There was also a used bath towel hanging on the back of the bathroom door. Everything else looked clean and was probably just overlooked but still not a great thing to give you confidence that the room was cleaned properly. The staff was kind and the location great.
Lori, 1-night trip

8/10 Very good

Great location, small room.

Overall stay was good. Room was extremely tiny, would have been perfect for one person but with two people and two carry on suitcases you could barely move. Bed was very comfortable, room was very clean, amenities were good. Very great location, lots of shops annd restaurants nearby and very close to the trains with Piccadilly Circus only minutes away. Only other complaint would be the shower. Water would cut in and out multiple times during a shower, was very hard and took a long time to actually clean.
1-night trip

6/10 Good

Staff were pleasant. Breakfast was simple but fine. However, room had multiple major problems. Door key socket gave big electric shock (reported, unclear if ever fixed). Top floor room was hot, AC didn’t work, and like most London hotels there is only a thick comforter, no sheets. Shower is tankless hot water with pressure pump, both broken/poorly set up or maintained. So shower water cycles hot-cold every 20 seconds, and pressure drops to zero (shower totally off for 3-5 seconds) every ~30 seconds. Miserable, but keeps showers short for the hotel. Would not recommend.
Adam, 6-night trip

8/10 Very good

Location, Location, Location! 900feet from Paddington Station. Love the AC! Keeps the room comfortable and quiet. Nicely updated rooms. Rooms are smaller. This makes getting around a bit tight. The staff is genuinely interested and attentive to your questions and needs.
Steve, 2-night trip

8/10 Very good

The staff were mostly friendly once you get to know them. The room was small but cosy. The food was good but unable to get the milk hot for a coffee as used special milk not in there machine.
Sofia, 4-night trip

4/10 Fair

It’s an awful experience to stay. The isolation fan in the toilet didn’t work. We asked the staff to fix but they said nothing could be done at the weekend. On Monday, still no one came to fix it. The walls were so thin that we could hear water running in the pipes and the sewage, even the air conditioner was making some sound of water dripping. There’re always flies in the room even you drove them out. They kept coming in. There must be a ‘fly door’ somewhere. One night at 5 am, the smoke detector siren went off for a minute. We asked for a change of the room but the staff said the type of room wasn’t available and they couldn’t upgrade our room. That meant we could just accept downgraded services without even an apology.
The lamp in the bathroom when we entered
A fly rested on the wall
Can you spot the two flies?
Nga Lai, 3-night trip

2/10 Poor

Dreckiges Zimmer, mit braunen Flecken im Badezimmer. Sehr kleines Zimmer. Service nicht zuverkommend
Jonas, 5-night trip

6/10 Good

部屋に椅子がないので，パソコンなどの作業がやりづらい． 朝食が7時からとなっているのに，実際は7:30から（実質はさらに遅い）というのは困る．文句を言ったら早めてくれたが，時間を偽ると食べられないのに料金を取られることになる．これはさすがに看過できない．
Toshihiko, 3-night trip

10/10 Exceptional

Nyoppusset
Eskil, 2-night trip

10/10 Exceptional

Arrived at 1.30pm and was able to check in early. Room was lovely small but manageable for 6 notes. Only 3 minutes walk from Paddington, lots of restaurants, sainsbury in station.
Carolyn, 6-night trip

10/10 Exceptional

Odalar temiz ve konforlu. İki kişi iki büyük bavulla sığdık. Hareket alanımız daraldı biraz ama sıkıntı olmadı. Konum merkezi çevrede yeme içme için fazlasıyla alternatif mevcut. Paddington tren istasyonuna 1 dakikadan daha kısa.
Kamil, 5-night trip

6/10 Good

Simple things matter. Hotel was clean, good location, everything but customer service. We stayed here for four nights. This was the last four days of a 9 week trip. The customer service here was the worst of 67 night trip. We left the do not disturb sign up during our four nights so we didn’t require any daily service. But when I ask for coffee pods and milk of the front desk you would think that I asked for gold bars. I also ask for three or four ice cubes for the my wife’s medicine thermos. Manager’s only comment is that I shouldn’t expect something that was not in the description on the website.
RONALD, 4-night trip

8/10 Very good

God frokost. Men lite utvalg. Ingen grønnsaker . Personalet var veldig hjelpsom og hyggelig . Hotellet var veldig reint og perfekt beliggenhet. Men rommet var veldig liten og uten vinduet .
Anastasiia, 5-night trip

8/10 Very good

Centralt ift underground station

Fint ophold og centralt hotel i hyggeligt område
Bodil, 5-night trip

6/10 Good

God beliggenhed, små værelser

Fint hotel med en god, central beliggenhed. Meget små værelser, og vores værelse kunne godt have trængt til en god hovedrengøring.
Clara-Cecilie, 3-night trip

8/10 Very good

Trevligt hotell, små rum men funkar
Ann-Katrin, 4-night trip

6/10 Good

Grand Concerto Hotel-not very grand!!

Excellent early check in but rooms were very small, no drawers to put underwear etc in, no hook on a door to hang outdoor clothing and not enough hangers on the small wardrobe. Air conditioning was very good. Staff not at all friendly, some didn’t even speak when we said good morning and on check out didn’t say a word! Location was very good as only a 2 minute walk to Paddington station, plenty of shops and cafes in the area and a 5 minute walk to Hyde Park. To say the hotel has only just been refurbished there was an awful lot of dirty marks on the walls and one of our rooms overhead shower squirted sideways so hit you in the face when the door was open and went all over the floor.
In Paddington Station
Horse guards Parade
Margaret, 4-night trip

10/10 Exceptional

Funcionários, excelente localização
Elizabeth, 5-night trip

10/10 Exceptional

I have been staying in various hotels around Paddington for work and this is by far the best. The lobby was welcoming (and smelt nice!) and the room was super comfortable, bathroom was modern/clean. I will definitely stay here again.
Hayley, 1-night trip

8/10 Very good

Fint hotell som ligger perfekt til, men fikk rom i kjelleren uten vindu. Så det var dårlig luft, fryktelig fuktig og klaustrofobisk.
Erlend, 3-night trip

10/10 Exceptional

Skøn beliggenhed tæt på Paddington station med restaurant og food hall lige rundt om hjørnet. Hotellet var nyrenoveret og virkelig pænt
Mette, 4-night trip