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Cristalino Lagoon Front Hotel Restaurant & SPA

4.0 star property
Lakefront hotel in Bacalar with 2 outdoor pools and restaurant

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Photo gallery for Cristalino Lagoon Front Hotel Restaurant & SPA

Exterior
1 bedroom, premium bedding, Tempur-Pedic beds, minibar
Interior
View from property
Aerial view
By the serene lake, Cristalino Lagoon Front Hotel Restaurant & SPA offers a tranquil retreat. Soak up the sun on the garden or unwind at one of two pools, then indulge in a rejuvenating massage at the onsite spa. With WiFi and multilingual staff available to assist you during your stay.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Non-smoking
  • 24/7 front desk
  • Free parking
  • Air conditioning

Main amenities (10)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Multilingual staff
  • Kayaking

Feel at home (6)

  • Private bathroom
  • Garden
  • Terrace
  • Coffee/tea maker
  • Minibar
  • Satellite TV service

Room options

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Tonight
Oct 2 - Oct 3
Check availability for tonight Oct 2 - Oct 3
Tomorrow
Oct 3 - Oct 4
Check availability for tomorrow Oct 3 - Oct 4
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Showing 4 of 4 rooms

View all photos for Deluxe King Size Partial Lagoon View

Deluxe King Size Partial Lagoon View | 1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Deluxe King Size Partial Lagoon View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Tempur-Pedic bed
Private bathroom
Hair dryer
Minibar
  • 45 sq m
  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Partial Lagoon View

Deluxe Double Partial Lagoon View | 1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Deluxe Double Partial Lagoon View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Tempur-Pedic bed
Private bathroom
Hair dryer
Minibar
  • 45 sq m
  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe King Size Front Lagoon View

Deluxe King Size Front Lagoon View | 1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Deluxe King Size Front Lagoon View

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Tempur-Pedic bed
Private bathroom
Hair dryer
Minibar
  • 45 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Partial Lagoon View

Junior Suite Partial Lagoon View | 1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Junior Suite Partial Lagoon View

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Tempur-Pedic bed
Private bathroom
Hair dryer
Minibar
  • 45 sq m
  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Our Habitas Bacalar – Adults Only

  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi
9.6 out of 10, Exceptional, 231 reviews
The price is CNY1,631
CNY1,992 total
includes taxes & fees
Oct 6 - Oct 7
Our Habitas Bacalar – Adults Only
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About the neighborhood

Map
511 Costera, Bacalar, QROO, 77933

What's nearby

  • Cenote Cocalitos - 2 min drive - 1.5 km
  • Cenote Negro - 3 min drive - 2.2 km
  • Cenote Azul - 3 min drive - 2.2 km
  • Fort of San Felipe - 4 min drive - 3.2 km
  • Laguna Bacalar Ecological Park - 5 min drive - 4.0 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive
  • Corozal (CZH) - 57 min drive

Restaurants

  • ‪La Bendición Dios - ‬4 min drive
  • ‪Enamora - ‬5 min drive
  • ‪Albahaca - ‬20 min walk
  • ‪El Trompo de K'los - ‬6 min drive
  • ‪Blu Beach Club - ‬6 min drive

About this property

Cristalino Lagoon Front Hotel Restaurant & SPA

Cristalino Lagoon Front Hotel Restaurant & SPA puts you just a 5-minute drive from Lake Bacalar. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A terrace and a garden are other highlights.

At a glance

DONE

Hotel size

    • 20 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 16
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 16
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • Private picnics

What to do

  • Kayaking
  • Paddleboard on site
  • Ecotours nearby

Services

  • 24-hour front desk
  • Multilingual staff
  • Paddleboard on site
  • Romance packages

Facilities

  • 4 buildings/towers
  • Built in 2023
  • Garden
  • Terrace
  • 2 outdoor pools

Accessibility

  • Front entrance ramp
  • Well-lit path to entrance
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Be entertained

  • 32-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Slippers

Sleep well

  • Premium bedding
  • Tempur-Pedic mattress

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Champagne service

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 10.00 to 50.00 per person

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Long-term renters welcome.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Cristalino Lagoon Front Hotel Restaurant
Cristalino Lagoon Front Hotel Restaurant & SPA Hotel
Cristalino Lagoon Front Hotel Restaurant & SPA Bacalar
Cristalino Lagoon Front Hotel Restaurant & SPA Hotel Bacalar

Frequently asked questions

Does Cristalino Lagoon Front Hotel Restaurant & SPA offer free cancellation for a full refund?

Yes, Cristalino Lagoon Front Hotel Restaurant & SPA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Cristalino Lagoon Front Hotel Restaurant & SPA?

Yes, there are 2 outdoor pools.

Are pets allowed at Cristalino Lagoon Front Hotel Restaurant & SPA?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Cristalino Lagoon Front Hotel Restaurant & SPA?

Yes, there's free self parking.

What are the check-in and check-out times at Cristalino Lagoon Front Hotel Restaurant & SPA?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Cristalino Lagoon Front Hotel Restaurant & SPA and nearby?

Have fun during the warmer months with activities such as kayaking. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a garden.

Are there restaurants at or near Cristalino Lagoon Front Hotel Restaurant & SPA?

Yes, there's an onsite restaurant.

What's the area around Cristalino Lagoon Front Hotel Restaurant & SPA like?

Cristalino Lagoon Front Hotel Restaurant & SPA is located on the waterfront, a short 16-minute walk from Lake Bacalar and 16 minutes' walk from Cenote Cocalitos.

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Cristalino Lagoon Front Hotel Restaurant & SPA Reviews

Reviews

9.8

Exceptional

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Es un hote muy limpio, cuidado y con una excelente atención, la comida es genial y esta muy bien ubicado
JOSE LUIS, 3-night trip

10/10 Exceptional

Comfortable and Cozy High Service Spa Hotwl

Very friendly staff. We loved the women at the front desk and Esperanza and Ciel in the restaurant. Housekeeping and the turn down service added to an enjoyable experience behind the scenes.
Joseph, 4-night trip

10/10 Exceptional

Great place to stay!
Robin, 3-night trip

10/10 Exceptional

Excelente lugar, ubicación, atención, comida , definitivamente vamos a regresar muy pronto
Ricardo Garcia, 2-night trip

10/10 Exceptional

Very romantic place to stay , amazing stuff
Serhiy, 2-night trip

10/10 Exceptional

Excelente hotel
Adriana, 5-night trip

10/10 Exceptional

Excelente opción

Es un excelente hotel Tiene acceso privado a parte de la laguna de espectacular color turquesa y se mantiene del mismo nivel por más de 300m A la izquierda un cenote de 80m de profundidad
Jorge Omar, 3-night trip

10/10 Exceptional

The hotel is located in the absolute best part of the lake, next to the
Tyler, 4-night trip

10/10 Exceptional

Viaje en pareja

Excelente atención y servicio. Las instalaciones muy nuevas y en buen estado, vista espectaular a la laguna. La comida en el restaurante es de buena calidad pero un poco elevados los precios, existen otras opciones para comer muy cerca a precios mas accesibles. Si desean disfrutar de la laguna en catamaran, hay un muelle a solo 4 locales del hotel que ofrece esos servicios (Casa China).La atención de todo el personal es insuperable, los felicito sigan así. Volveremos a alojarnos pronto.
BLANCA, 3-night trip

10/10 Exceptional

Amazing views, good vibes and nice peoples
Xavier, 1-night trip

10/10 Exceptional

Wonderful place !
Shannon, 2-night trip

10/10 Exceptional

Me gusto mucho la estancia en el hotel, el personal muy amable y las instalaciones en buneas condiciones
MARIA DE LA LUZ, 3-night trip

10/10 Exceptional

Great place to stay with an amazing view of the laguna
kicho, 2-night trip

8/10 Very good

Me gustó el lugar donde está localizado el hotel. Justo al lado del Cenote Azul, con un acceso a la laguna fácil y que permite apreciar su belleza y colores.
Yameli, 3-night trip

8/10 Very good

Todo excelente. Lugar muy lindo y limpio. El personal siper amable. Muchos detalles y amenidades
Lorena, 1-night trip

10/10 Exceptional

Excelente lugar y servicio. 100% recomendado.
Diego Sebastián, 4-night trip

10/10 Exceptional

Un fin de semana inolvidable

El lugar es espectacular. Fuimos dos noches y realmente superó nuestras expectativas . El hotel es nuevo. La habitación estuvo muy bien. Pero lo mejor de todo es el emplazamiento sobre la laguna . Lo disfrutamos muchísimo. El restaurante, su chef Antonio y los chicos de servicio muy atentos y con calidez humana destacable. Gracias ❤️
Victoria, 2-night trip

10/10 Exceptional

La Mejor estancia de nuestra experiencia en Bacala

Nuestro 30 aniversario. Solo el piso de la ducha se vuelve resbaloso , sugiero poner una agarredera dentro de ducha para seguridad del huésped, sin importar edad. Todo lo demás maravilloso.
Muelle , espacio privado para disfrutar de la belleza de la Laguna y sus aguas
excelente café, jugos .
Una de las 2 piscinas.
Vista desde el Restaurante
Reyna Rebeca, 3-night trip

10/10 Exceptional

Buena elección

La habitación bonita, muy bien ubicado el hotel. Buen servicio y la comida rica
Alfredo, 3-night trip

10/10 Exceptional

Un hermoso lugar si volvería
Juana, 2-night trip

10/10 Exceptional

Excelente opy

Bonito ambiente, buena ubicación, personal atento, todo excelente
Guillermo F., 4-night trip

10/10 Exceptional

Excelente atención y trato
Araceli, 3-night trip

10/10 Exceptional

The staff is friendly and kind, the food is excellent, the place incredible!!!
Ana Pamela, 4-night trip

10/10 Exceptional

lake front view it’s beautiful stuff are very friendly love my staying here
Ramiro, 4-night trip

10/10 Exceptional

El hotel pequeño, pero muy lindo con habitaciones muy cómodas…
Nabila, 3-night trip