Located near Departure Bay Ferry Terminal, Departure Bay Motel offers convenient comforts like laundry facilities and free in-room WiFi. Enjoy the perks of free self parking and a vending machine on site. The helpful staff has received top marks from previous guests.
Reviews
7.87.8 out of 10
Good
Popular amenities
Air conditioning
Pet friendly
Laundry facilities
Free parking
Free WiFi
Main amenities (5)
Air conditioning
Vending machine
Self-serve laundry
Picnic area
Limited hour front desk
Feel at home (6)
Cookware, dishware, and utensils
Private bathroom
Separate sitting area
Premium TV channels
Laundry facilities
Coffee/tea maker
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Room, 1 Queen Bed with Sofa bed, Kitchenette
Room, 1 Queen Bed with Sofa bed, Kitchenette
10.010.0 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Separate sitting area
Air conditioning
Heating
Kitchenette
Dining table
LCD TV
Separate bedroom
Shower/tub combination
1 bedroom
Sleeps 4
1 Queen Bed and 1 Queen Sofa Bed
View all photos for Room, 2 Queen Beds
Room, 2 Queen Beds
Highlights
Separate sitting area
Air conditioning
Heating
LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Coffee/tea maker
1 bedroom
Sleeps 4
2 Queen Beds
View all photos for Room, 1 Queen Bed
Room, 1 Queen Bed
7.67.6 out of 10
Good
27 reviews
(27 reviews)
Highlights
Separate sitting area
Air conditioning
Heating
LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Coffee/tea maker
1 bedroom
Sleeps 2
1 Queen Bed
View all photos for Room, 1 Queen Bed, Kitchenette
Departure Bay Ferry Terminal - 12 min walk - 1.0 km
Nanaimo Regional General Hospital - 13 min walk - 1.2 km
Departure Bay Beach - 3 min drive - 2.2 km
Vancouver Island University - 6 min drive - 4.2 km
Duke Point Ferry Terminal - 22 min drive - 23.5 km
Getting around
Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 6 min drive
Nanaimo, BC (YCD) - 18 min drive
Sechelt, BC (YHS-Sunshine Coast Regional) - 173 min drive
Pender Harbour, BC (YPT-Pender Harbour Waterdrome) - 30.1 miles/48.5 km
Restaurants
McDonald's - 4 min drive
Off the Hook - 17 min walk
Tim Hortons - 4 min drive
McDonald's - 15 min walk
Starbucks - 13 min walk
About this property
Departure Bay Motel
Departure Bay Motel puts you just a 5-minute drive from Departure Bay Ferry Terminal. You'll have free perks like WiFi and self parking. Fellow travelers say great things about the helpful staff.
Languages
Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Portuguese, Spanish
At a glance
DONE
Hotel size
22 rooms
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free uncovered onsite self parking
DONE
Other information
Designated smoking areas
Property amenities
Services
Front desk (limited hours)
Laundry facilities
Facilities
Picnic area
Accessibility
Front entrance ramp
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Tile flooring in room
Room amenities
Be entertained
LCD television
Premium cable channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Sleep well
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi (speed of 25+ Mbps)
Food and drink
Cookware, dishes, and utensils
Fees & policies
Refundable deposits
A damage deposit of CAD 200 will be collected before check-in
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 21.00 per pet, per day
Policies
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
Property Registration Number 5031994
Also known as
Departure Bay Motel Motel
Departure Bay Motel Nanaimo
Departure Bay Motel Motel Nanaimo
Frequently asked questions
Does Departure Bay Motel offer free cancellation for a full refund?
Yes, Departure Bay Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Departure Bay Motel?
Yes, pets are welcome. There's a charge of CAD 21.00 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Departure Bay Motel?
Yes, there's free self parking.
What are the check-in and check-out times at Departure Bay Motel?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Departure Bay Motel?
No, this motel doesn't have a casino, but Casino Nanaimo (5-min drive) is nearby.
What is there to do at Departure Bay Motel and nearby?
Departure Bay Motel has a picnic area.
What's the area around Departure Bay Motel like?
Departure Bay Motel is in the heart of Nanaimo, a short 19-minute walk from Departure Bay Ferry Terminal and 4 minutes' walk from Beach Estates Park.
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Departure Bay Motel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.0/10
Cleanliness
8.8/10
Staff & service
7.2/10
Amenities
7.4/10
Property conditions & facilities
7.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Bed
Ferry
Location
Bathroom
Air conditioning
Microwave
Refrigerator
Highways
Reviews
8/10 Good
Jul 26, 2025
Overall a good stay
Brooklyn
Brooklyn, 2-night trip
8/10 Good
Jul 4, 2025
A good choice for a stopover near major transportation and a very good Greek restaurant next door.
Ken
Ken, 1-night trip
8/10 Good
Jul 28, 2025
second time to stay there, last time was upgraded to larger room so a little suprised how small this room was but over all very clean, set up nicley for a 4 night stay, great staff, will stay again next trip to see my daughters
xiaoming
xiaoming, 4-night trip
6/10 Okay
Jul 28, 2025
It’s a nice cute little motel my little family and I was comfortable for the one night we stayed.
Kachina
Kachina, 1-night trip
8/10 Good
Jul 21, 2025
It was quiet and easy parking
Virgil
Virgil, 1-night trip
8/10 Good
Jul 14, 2025
Stopped for a night, it was pretty good!
Alexandra
Alexandra, 1-night trip
10/10 Excellent
Jul 27, 2025
Spacious clean great service
Declan
Declan, 1-night trip
10/10 Excellent
Jul 29, 2025
They were very accomodating when our ferry was delayed.
Carla
Carla, 1-night trip
8/10 Good
Jun 30, 2025
Nothing fancy, but a simple cheap clean place to sleep and have a shower.
David
David, 1-night trip
6/10 Okay
Jul 18, 2025
Basic and dated but clean. Okay for a stay while traveling.
John
John, 1-night trip
8/10 Good
Jul 6, 2025
Very handy coming from the ferry in to Nanaimo. Not fancy, but definitely adequate for our 2-night stay. Bed very comfortable.
Greg
Greg, 1-night trip
8/10 Good
Jul 12, 2025
I liked the bed
James
James, 1-night trip
6/10 Okay
Jun 16, 2025
Beds were comfy
Kelly
Kelly, 1-night trip
10/10 Excellent
Jun 7, 2025
Excellent value. Super clean and friendly.
Ron
Ron, 1-night trip
10/10 Excellent
May 30, 2025
Clean and close to lot of interesting places! Liked the price and the people working there!
Elianne
Elianne, 1-night trip
6/10 Okay
Jul 25, 2025
It’s a great location for us when travelling down island. We have stayed numerous times. The room this time was in a little rough shape. It’s nice to have 2 chairs in room so you dont have to lay on bed to watch tv or eat. I just took one of the outside chairs into room.
Janet
Janet, 1-night trip
10/10 Excellent
Jun 2, 2025
Clean and affordable property. Staff are friendly and professional. Exactly what I hoped for when I booked this place
Nicola
Nicola, 1-night trip
8/10 Good
Jun 2, 2025
Good for the price. Staff was very friendly and helpful
Yuliya
Yuliya, 1-night trip
10/10 Excellent
Jun 2, 2025
Management was pretty good, everything else was well organized and people were friendly, respectful and really helpful.
Aman
Aman, 2-night trip
10/10 Excellent
Apr 22, 2025
Nice stay, nice price
The staff bent over backwards to ensure that my stay was comfortable and the price was nice too. I would stay there again
Cameron
Cameron, 1-night trip
2/10 Terrible
Jul 25, 2025
I hate when I get 5 messages to rat and review. The place is fine, but Expedia needs to stop the spam.
Jeremy
Jeremy, 2-night trip
8/10 Good
Jun 6, 2025
It’s good, you get what you pay for though. Great for just a place to sleep for a few hours
Teresa
Teresa, 1-night trip
8/10 Good
Jun 16, 2025
Nice
Karamveer
Karamveer, 2-night trip
8/10 Good
Jul 5, 2025
This was a nice room fairly small room, enough for one person, but I just spent one night. Would’ve been nice to have an air conditioning unit however I did use the fan and that was good enough