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Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive

4.5 star property
Kantenah beachfront property with free water park and spa

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Photo gallery for Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive

6 outdoor pools, pool umbrellas
Sauna, steam room, body treatments, beach massages, body scrubs, facials
Sauna, steam room, body treatments, beach massages, body scrubs, facials
Outdoor banquet area
15 restaurants, breakfast, lunch, dinner served; Italian cuisine
On the sun-kissed shores of Akumal Beach, Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive is a haven for relaxation. Enjoy free full breakfast, unwind at one of 6 outdoor pools or treat yourself to a massage at the onsite spa. With in-room WiFi and multilingual staff on hand, guests can fully indulge in this all-inclusive retreat.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 15 restaurants and 2 beach bars
  • 18 bars/lounges and 3 swim-up bars
  • Full-service spa
  • 6 outdoor pools
  • Free water park
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool
  • Waterslide

Feel at home (6)

  • Free cribs/infant beds
  • Children's pool
  • Private bathroom
  • Private hot tub
  • Television
  • Garden
The current price is CNY3,787
CNY4,607 total
includes taxes & fees
Jul 1 - Jul 2

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years)

Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years) | Balcony view

Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years)

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Furnished balcony
Individually decorated
Private pool
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
  • 37.12 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Selection Suite Beachside (Up to 2 kids FREE under 17 years)

Family Selection Suite Beachside (Up to 2 kids FREE under 17 years) | 1 bedroom, free minibar, in-room safe, individually decorated

Family Selection Suite Beachside (Up to 2 kids FREE under 17 years)

Highlights

Furnished balcony
Individually decorated
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Renovated in 2023
  • 103 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years)

Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years) | 1 bedroom, free minibar, in-room safe, individually decorated

Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Furnished balcony
Individually decorated
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Renovated in 2023
  • 37.12 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Rooftop Private Pool (Up to 2 kids FREE under 17years)

Family Selection Junior Suite Rooftop Private Pool (Up to 2 kids FREE under 17years) | 1 bedroom, free minibar, in-room safe, individually decorated

Family Selection Junior Suite Rooftop Private Pool (Up to 2 kids FREE under 17years)

Highlights

Furnished balcony
Individually decorated
Private pool
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
  • 51.5 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

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The price is CNY2,379
CNY2,379 total
includes taxes & fees
Jun 24 - Jun 25
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About the neighborhood

Map
Crta Federal Chetumal-Puerto Juarez, Km. 259-100 Predio 1, Kantenah, QROO, 77710

What's nearby

  • Akumal Beach - 6 min drive - 7.5 km
  • Xpu-ha Beach - 7 min drive - 7.8 km
  • Riviera Maya Golf Club - 8 min drive - 11.0 km
  • Yal-ku Lagoon - 9 min drive - 5.7 km
  • Half Moon Bay - 9 min drive - 9.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 67 min drive
  • Tulum Intl. Airport (TQO) - 73 min drive
  • Cozumel Intl. Airport (CZM) - 23.6 miles/38.1 km

Restaurants

  • ‪Xtra Time Sports Bar - ‬1 min walk
  • ‪Guacamayas Bar - ‬4 min drive
  • ‪Beach Bbq - ‬4 min drive
  • ‪Lobby Bar White Sand - ‬6 min walk
  • ‪La Hacienda - ‬1 min walk

About this property

Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive

Putting you within a 10-minute drive of Akumal Beach, Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages, and volleyball. There's plenty of fun with the 6 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in massages, facials, and mani/pedis. The Nest, one of 15 restaurants, serves breakfast and dinner. Other highlights at this luxurious property include 2 beach bars, a children's pool, and a snack bar/deli. Fellow travelers love the helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 170 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

    • Free uncovered onsite valet parking

Other information

    • Designated smoking areas (fines apply)
LOB_HOTELS

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–11:00 AM
  • 15 restaurants
  • 18 bars/lounges
  • 2 beach bars
  • 3 swim-up bars
  • Coffee shop
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free water park access
  • Children's pool

What to do

  • On a private beach
  • Beach volleyball
  • Pool table
  • Access to nearby outdoor pool
  • Sailing nearby
  • Snorkeling nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • Built in 2002
  • ATM/banking
  • Garden
  • Terrace
  • Communal living room
  • 6 outdoor pools
  • Free water park
  • Full-service spa
  • Waterslide
  • Banquet hall

Accessibility

  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Well-lit path to entrance
  • Smooth flooring in room
ROOM

Room amenities

Be entertained

  • Smart television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Private indoor hot tub
  • Furnished balcony
  • Individually decorated

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free long-distance and local calls

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include facials, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

The Nest - This restaurant serves breakfast and dinner.
Es Niu Pool Bar - Onsite bar. Open daily.
La Hacienda - This family restaurant serves breakfast, lunch, dinner, and light fare. Open daily.
El Dorado - This fine-dining restaurant serves dinner only. Reservations are required. Open daily.
Portofino - This family restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Sanitation services: MXN 34 per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.

Also known as

Family Selection At Grand Palladium Kantenah Resort Spa
HELP_OUTLINE

Frequently asked questions

Does Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive offer free cancellation for a full refund?

Yes, Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Yes, there are 6 outdoor pools and a children's pool.

Are pets allowed at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Yes, there's free valet parking.

What are the check-in and check-out times at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive and nearby?

Have fun during the warmer months with activities such as volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 6 outdoor swimming pools. Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive also has 3 swim-up bars, a private beach, and a waterslide, as well as private indoor hot tubs, a garden, and access to a nearby outdoor pool.

Are there restaurants at or near Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Yes, there are 15 onsite restaurants, featuring Italian cuisine.

Does Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive have rooms with private hot tubs?

Yes, each room has a private indoor hot tub and a jetted bathtub.

Does Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

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Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Beach
Food
Room
Restaurant
Children
Drinks
Buffets
Entertainment

What guests liked

  • The beach was beautiful, with clean areas to swim, coral, fish, and tide pools to explore, and plenty of space with no rocks. (14 reviews)
  • The breakfast options, particularly at The Nest buffet, were highly praised for their variety and quality. (4 reviews)
  • The all-inclusive experience offered a wide range of options, excellent service, and enjoyable activities for a truly relaxing and memorable stay. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Very beautiful resort would definitely recommend
4-night trip

10/10

Wonderful resort with amazing staff and very well maintained property
7-night trip

10/10

Service was amazing.
7-night trip

10/10

Staff and service at the hotel and restaurants were amazing. Beautiful Hotels, very clean and well maintained.
10-night trip

10/10

The staff was nice.
7-night trip

10/10

Beautiful property, spotless rooms and common areas. Excellent friendly service, great variety of nightly entertainment
6-night trip

10/10

Good place
7-night trip

10/10

The family Selection beach is awesome, hammocks, cabanas and loungers everywhere. Water was perfect turquoise blue 👌
8-night trip

10/10

Very accommodating. Villa 40 is a must and the butlers, Emmanuel and Luis, are amazing. Great resort, with great people, making great memories.
9-night trip

10/10

Loved loved loved everything about this resort and the experience!! We are definitely coming back.
7-night trip

10/10

Everything was great
7-night trip

10/10

We had an amazing week for family vacation!! Great amenities, staff was super friendly, great service and even better service from our butler Mr. Abraham!! He paid attention to small details and made our trip a very memorable one!
7-night trip

10/10

Perfect!
7-night trip

8/10

The resort is absolutely beautiful! The beach was so amazing. Pools were great too. Food was decent. Hard to get dinner reservations to the restaurants and service was slow. Rooms were always clean and well stocked. We had a butler we could text any time and they would be so helpful. Overall, great trip
7-night trip

8/10

Great view, walking distance to the beach, great service. Abraham, our butler, was great. Very attentive and took care of the little details so I could relax. My only feedback was the ants in our room ruined room service and the buffets during the day weren’t great.
4-night trip

10/10

Thank you for making our vacation so wonderful! The staff was so kind, the food was amazing and the cleaning was really good. We hope to go again!
6-night trip

10/10

All was great!
7-night trip

10/10

We loved everything during this trip, from the seamless check in and check out to the point that beach is spectacular, staff is very attentive, service is on another level. Rooms and the grounds are beautiful. Food was good, but closer to 4 star quality. One thing we wish there was more variety of nights shows. Overall great stay, would definitely recommend to visit.
9-night trip

10/10

Great resort with a pristine beach. Lush landscape makes it so beautiful inside the property. A wide selection of restaurants. Plenty of activities available. The room service is excellent. We greatly enjoyed our stay!
3-night trip

10/10

Todo excelente!
7-night trip

10/10

Awesome property and awesome vacation
10-night trip

10/10

We loved our stay! The staff was so nice and the property was absolutely stunning. My toddler enjoyed the water park and all the activities around the resort. We will be back.
6-night trip

10/10

We had an amazing stay at this resort. The butlers were superb and the staff is friendly and welcoming.
5-night trip

10/10

Very kid friendly. Clean. Great staff! Our butler Christian was phenomenal!
6-night trip

10/10

I would highly recommend this resort. We stayed at the family selection swim up room. Abraham was our butler and he was so pleasant to deal with and checked in often. Maria at the Es Niu pool was so friendly and always had a smile. The food was delicious and there was always something to do. I would choose this resort over and over again.
7-night trip