Check in unwelcoming, guy at the desk was chatting to drunk people while I was waiting to check in, he then walked off. Leaving me at the desk alone. Nobody ever came back so had to go to the bar & ask to check in. Sheet of paper left on the desk with everyone’s names checking in, which isn’t great.
Guy seemed a bit frantic, but I have since learnt it’s his first week, so it’s understandable if it was busy that maybe his service wasn’t 10/10, but he was still polite.
Corridor didn’t have a nice smell, I had to turn the plug in air fresheners on, which helped slightly come check out, it smelt better. Walls peeling in the bathroom, chips taken out of the bath. Very dusty walls and dusty smell in the room.
Beer garden was noisy until 11pm, I then had neighbours having a domestic so went downstairs because nobody was answering the number for reception. They told me they would move me and ask the guests to stop arguing. Whilst waiting a drunk guest in the bar snatched my hat from my head and asked “can I have this?”. A very unpleasant experience.
Staff then came and said they told the neighbouring guests to be quiet and that I wouldn’t be being moved now & that staff were all going home in 10 mins. So basically if they start again, nobody will be here to help change rooms.
Breakfast was pretty good, spinach very salty though. Lovely views! Upon check out the housekeeper was friendly and so was the lady checking me out. Listened to my complaint & apologised greatly.