6/10
The minute we walk in to check in the way I was treated was not the most "friendly or nice". every question I had they had an issue, or it was a solid NO (not even let me check, we can try maybe). I tried extending my stay by one more night willing to switch rooms if it was necessary or pay extra and I was told NEGATIVE absolutely Not that they were at a 99.9% capacity. I leave the front desk, a little disappointed but as I'm setting up, I log in and check online just in case and there were rooms available and sure was, not only rooms available I was able to upgrade to a better room for only $30.00 extra and stay for an extra night I was denied by the front desk member. honestly, I just wanted my kids to be happy if not I would of cancel and left since day one. the beach was very nice, overall, I would not go back due to lack of customer service and for been so rude.
YUSIMY
1 晚家庭旅行