Overlooking the ocean, Oaks Townsville Metropole Hotel is a haven for relaxation. Unwind in the gym, challenge yourself at the arcade/game room or indulge in local and international cuisine at Metropole Hotel bistro with ocean views. With helpful staff, free self parking and an outdoor pool your stay is sure to be memorable.
Museum of Tropical Queensland - 7 min walk - 0.6 km
Magnetic Island Ferry Terminal - 8 min walk - 0.7 km
Queensland Country Bank Stadium - 18 min walk - 1.6 km
Castle Hill - 20 min walk - 1.7 km
Reid Park Street Circuit - 2 min drive - 2.2 km
Getting around
Townsville, QLD (TSV) - 21 min drive
Townsville Station - 30 min walk
Restaurants
Wild Rice Laos & Thai Cuisine - 12 min walk
IMC Steak House - 6 min walk
Molly Malones Irish Pub - 17 min walk
Zambrero Townsville - 13 min walk
Grill'd - 8 min walk
About this property
Oaks Townsville Metropole Hotel
When you stay at Oaks Townsville Metropole Hotel, you'll be just a 5-minute drive from Magnetic Island Ferry Terminal and Queensland Country Bank Stadium. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Metropole Hotel, which serves local and international cuisine and is open for lunch and dinner. Apartments feature bonuses like kitchenettes and washers/dryers, along with balconies and DVD players. Fellow travelers love the helpful staff.
Languages
English
At a glance
DONE
Property size
104 apartments
Arranged over 11 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
DONE
Special check-in instructions
The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
PETS
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
VPN_KEY
Other information
Smoke-free property
Property amenities
Beach
Near the beach
Pool/Spa
Outdoor pool
Internet
Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Family friendly
Cribs (infant beds): AUD 20.0 per night
Restaurants on site
Metropole Hotel
Kitchenette
Refrigerator
Stovetop
Microwave
Dishwasher
Electric kettle
Cookware/dishes/utensils
Dining
1 restaurant
Bedrooms
Bed sheets provided
Bathrooms
Shower
Towels provided
Hair dryer
Free toiletries
Entertainment
TV with cable service
Arcade/game room
DVD player
Outdoor areas
Balcony
Laundry
Washer/dryer
Dry cleaning/laundry service
Laundry facilities
Work spaces
1 meeting room
Desk
Comfort
Air conditioning
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (with limits)
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible path to elevator
Smoke-free property
Services and conveniences
Tour/ticket assistance
Daily housekeeping
Iron/ironing board
Phone
Luggage storage
Front desk (limited hours)
Things to do
Fitness center
Boat tours nearby
Skydiving nearby
Sailing nearby
Water skiing nearby
Scuba diving nearby
Golf nearby
Kayaking nearby
Snorkeling nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
104 rooms
11 floors
Built in 2008
Double-glazed windows
Special features
Dining
Metropole Hotel - Overlooking the ocean, this bistro specializes in local and international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Fees & policies
Refundable deposits
Deposit: AUD 100 per accommodation, per stay
Optional extras
Credit card charges are subject to an extra charge of 1.5 percent
Children & extra beds
Cribs/infant beds are available for AUD 20.0 per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay
National rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Also known as
Oaks M
Oaks M Palmer
Oaks M Palmer Hotel
Oaks M Palmer Hotel South Townsville
Oaks M Palmer South Townsville
Oaks M Palmer Apartment South Townsville
Oaks M Palmer Apartment
Oaks Metropole Hotel South Townsville
Oaks Metropole South Townsville
Oaks Metropole
Oaks Metropole Townsville
Oaks Metropole Hotel
Oaks Townsville Metropole
Oaks Townsville Metropole Hotel Aparthotel
Oaks Townsville Metropole Hotel South Townsville
Oaks Townsville Metropole Hotel Aparthotel South Townsville
Frequently asked questions
Does Oaks Townsville Metropole Hotel offer free cancellation for a full refund?
Yes, Oaks Townsville Metropole Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Oaks Townsville Metropole Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Oaks Townsville Metropole Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Oaks Townsville Metropole Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Oaks Townsville Metropole Hotel?
Check-in start time: 2:00 PM; Check-in end time: 9:30 PM. Check-out time is 10 AM.
What is there to do at Oaks Townsville Metropole Hotel and nearby?
Have fun with activities like boat tours, kayaking, and scuba diving, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a fitness center and an arcade.
Are there restaurants at or near Oaks Townsville Metropole Hotel?
Yes, Metropole Hotel offers alfresco dining, local and international cuisine, and ocean views.
Does Oaks Townsville Metropole Hotel have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a dishwasher.
Does Oaks Townsville Metropole Hotel have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Oaks Townsville Metropole Hotel like?
Oaks Townsville Metropole Hotel is a short 17-minute walk from Museum of Tropical Queensland and 4 minutes' walk from Maritime Museum of Townsville.
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Oaks Townsville Metropole Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Restaurant
View
Location
Amenities
Balcony
Quiet - room
Cities
Wines
Reviews
10/10
All was great
James
2-night trip
10/10
Really friendly and helpful staff from both receptionists and woman who serviced the room. Great location in Townsville and food at Metropole also good. Decided to extend for an extra night as so good. Great value for money
Robin
1-night trip
10/10
Amazing place. Everything we needed was in the room. Especially appreciated the washer & dryer, even supplied a detergent packet. Wow!
Sandra
1-night trip
10/10
Great location near lots of great restaurants and an easy walk to the city and Country Bank Stadium
Paul
2-night trip
10/10
Great view from city facing balcony
Ken
1-night trip
10/10
Always a great place to stay.
Andrew
2-night trip
10/10
Great stay.
Sean
10/10
Very comfortable and walkable distance to restaurants and shops!
Darren
2-night trip
10/10
Comfortable bed.
Monica
1-night trip
8/10
Arrived late and there was still an available front desk. The room facilities are complete, only the WIFI network is not stable. Recommended overall.
Verified traveler
1-night trip
10/10
Very clean and comfortable room with all amenities.
Verified traveler
3-night trip
10/10
When staying in Townsville I always try to stay here. Just like and the staff are friendly as well.
Grant
1-night trip
10/10
Staff in reception was very helpful
PHILIP
1-night trip
8/10
Was comfortable and good value for money comparatively. Interior is looking a bit dated. Only given one key card I realised when I got to the room, however there was two of us staying. Yeah I could have asked for another one, but if you book for two, I feel like you should be offered two.
Shelby
1-night trip
8/10
Restaurant downstairs was great. Property was boring
Matt
2-night trip
10/10
Nice location and great room. Extremely comfy bed and clean rooms. Will be back!
Alex
1-night trip
10/10
Close to the stadium and restaurants all walkable.
Kerrie
1-night trip
10/10
Hreat locatiom, friendly staff
David
10-night trip
10/10
Great place the new pub out front makes it even more convenient
Diane
2-night trip
10/10
The view was excellent, the apartment was relaxing and pleasant
Matthew
3-night trip
10/10
Great place to stay, close to shops and eats. Clean modern rooms.
Adam
1-night trip
8/10
Good stay
eden
1-night trip
10/10
Neat and tidy
Christian
1-night trip
10/10
Feeling welcomed and safe
Kathi
6-night trip
10/10
Always good service here & comfortable clean rooms with everything u need.