Nestled in Cerritos, Hotel Riu Emerald Bay - All Inclusive offers an alluring escape with a free breakfast buffet and water park access. Relax on the beachfront location with massages, sun loungers, or indulge in spa treatments at Renova Spa.
Calzada Camaron Sabalo, Zona Costera Cerritos 3404, Mazatlán, SIN, 82110
What's nearby
Witches Beach - 1 min walk - 0.1 km
Mazagua Aquatic Park - 2 min drive - 0.8 km
Cerritos Beach - 10 min drive - 5.4 km
The Mazatlan Malecón - 19 min drive - 12.7 km
Mazatlán Aquarium - 26 min drive - 15.8 km
Getting around
General Rafael Buelna Intl. Airport (MZT) - 33 min drive
Restaurants
Sport Bar - 4 min walk
Las Gaviotas - 1 min walk
Las Tres Islas - 4 min walk
Tabasco - 1 min walk
Kelly's Bar - 5 min drive
About this property
Hotel Riu Emerald Bay - All Inclusive
At Hotel Riu Emerald Bay - All Inclusive, you can spend time at the beach enjoying beach massages, volleyball, and sun loungers, plus you'll be within a 15-minute drive of The Mazatlan Malecón. There's plenty of fun with the 5 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Las Tres Islas, one of 5 restaurants, serves breakfast and dinner. Other highlights at this all-inclusive property include 2 poolside bars, a nightclub, and a rooftop terrace. The helpful staff and beach location get great marks from fellow travelers.
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers
Activities and facilities/equipment
All non-motorized water sports are included.
Land activities
Fitness facilities
Volleyball
Lessons/classes/games
Aerobics
Entertainment
Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
At a glance
DONE
Hotel size
1028 rooms
Arranged over 20 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
Free children's club
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–10:30 AM
5 restaurants
7 bars/lounges
2 poolside bars
2 swim-up bars
Coffee/tea in a common area
Snack bar/deli
Traveling with children
Free children's club
Free water park access
Children's pool
Playground
Babysitting (surcharge)
Grocery/convenience store
What to do
On the beach
Fitness classes
Beach volleyball
Windsurfing
Shopping
Pool table
Golfing nearby
Working away
3 meeting rooms
Computer station
Conference space (5167 square feet)
Services
24-hour front desk
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Porter/bellhop
Beach sun loungers
Beach towels
Bike storage
Pool loungers
Pool umbrellas
Facilities
2 buildings/towers
Built in 2008
ATM/banking
Rooftop terrace
Garden
Television in common areas
Health club
5 outdoor pools
Free water park
Full-service spa
Nightclub
Hot tub
Sauna
Massage/treatment rooms
Waterslide
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
Local culture & ecosystem education
100% renewable energy
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Art Deco architecture
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Minibar
Iron/ironing board
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Bulk dispenser for toiletries
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Renova Spa has 6 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
Las Tres Islas - This buffet restaurant serves breakfast and dinner.
Bamboo - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Tabasco - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Las Gaviotas - This poolside buffet restaurant serves lunch and dinner. Open daily.
Sports Bar - Onsite sports bar. Open 24 hours. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Children & extra beds
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the health club or hot tub
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Use of the gym, spa tub, and sauna is restricted to guests over 18 years old.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Also known as
Emerald Bay Riu
Riu Emerald
Riu Emerald Bay
Riu Emerald Bay All Inclusive
Riu Emerald Bay All Inclusive Mazatlan
Riu Emerald Bay Mazatlan
Riu Emerald Bay All Inclusive All-inclusive property Mazatlan
Riu Emerald Bay All Inclusive All-inclusive property
Riu Emerald Inclusive inclusi
Frequently asked questions
Does Hotel Riu Emerald Bay - All Inclusive offer free cancellation for a full refund?
Yes, Hotel Riu Emerald Bay - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Emerald Bay - All Inclusive?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at Hotel Riu Emerald Bay - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Riu Emerald Bay - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Riu Emerald Bay - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: 11 PM. Check-out time is noon.
Is there an onsite casino at Hotel Riu Emerald Bay - All Inclusive?
No, this property doesn't have a casino, but Casino del Rey (13-min drive) and MonteCarlo Casino (14-min drive) are both nearby.
What is there to do at Hotel Riu Emerald Bay - All Inclusive and nearby?
Have fun with onsite activities like windsurfing and volleyball. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 5 outdoor swimming pools. Hotel Riu Emerald Bay - All Inclusive also has 2 swim-up bars, 2 poolside bars, and a nightclub, as well as a sauna, a health club, and a garden.
Are there restaurants at or near Hotel Riu Emerald Bay - All Inclusive?
Yes, there are 5 onsite restaurants, featuring Asian cuisine and poolside dining.
What's the area around Hotel Riu Emerald Bay - All Inclusive like?
Hotel Riu Emerald Bay - All Inclusive is a short 9-minute walk from Witches Beach and 10 minutes' walk from Mazagua Aquatic Park.
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Reviews
Hotel Riu Emerald Bay - All Inclusive Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
8.6
Amenities
8.8
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
The beach at this property is beautiful, clean, and perfect for swimming and relaxation. (66 reviews)
The property offers multiple pools, swim-up bars, and a water park, providing a fun and convenient experience for guests. (57 reviews)
Breakfast options were plentiful and enjoyable with healthy and quality choices available. (6 reviews)
From real guest reviews summarized by AI.
Popular mentions
Food
Service staff
Room
Elevator
Beach
Children
Restaurant
Family friendly
Buffets
Drinks
Reviews
Verified
10/10 Exceptional
Feb 17, 2026
Amazing staff, clean facility, food variety and quality was top notch.
Seth
Seth, 7-night trip
Verified
10/10 Exceptional
Feb 1, 2026
Beach is beautiful, rooms are clean, staff are friendly
Maureen
Maureen, 7-night trip
Verified
10/10 Exceptional
Jan 23, 2026
Amazing staff clean facilities and good food!
Khadra
Khadra, 7-night trip
Verified
10/10 Exceptional
Feb 16, 2026
The resort is very clean.The staff is amazing and the food was really good.I would definitely stay at RIU Emerald Bay again.
Shelley
Shelley, 14-night trip
Verified
10/10 Exceptional
Mar 3, 2026
Beautiful view of pools and beach
Doug
Doug, 13-night trip
Verified
10/10 Exceptional
Jan 27, 2026
Great variety of food choices for the whole family. Clean hotel with awesome personnel.
Emilio
Emilio, 2-night trip
Verified
10/10 Exceptional
Jan 29, 2026
Room was very clean all staff were very pleasant
Kevin
Kevin, 7-night trip
Verified
10/10 Exceptional
Feb 15, 2026
Great staff. Nice beach.
DAVID DALE
DAVID DALE, 5-night trip
Verified
10/10 Exceptional
Jan 29, 2026
Great service in all aspects of the resort.
Clean, Courteous, Accommodating, amenities something for everyone.
Catherine Louise
Catherine Louise, 9-night trip
Verified
8/10 Very good
Jan 4, 2026
Nice layout, lots of pools to choose from and beautiful beach
Boyd
Boyd, 6-night trip
Verified
8/10 Very good
Jan 17, 2026
Very pleasant and helpful staff!
Kristen
Kristen, 7-night trip
Verified
10/10 Exceptional
Mar 1, 2026
The entire hotel is kept spotless. Very efficient and friendly staff. Cleanup is ongoing throughout the day and night.
George
George, 11-night trip
Verified
10/10 Exceptional
Jan 26, 2026
Room was very spacious with a gorgeous ocean view! The beach is large and there’s always loungers available. It’s nice that this resort is located away from all the other hotels, restaurants, bars, etc… Very relaxing!
Holly
Holly, 8-night trip
Verified
8/10 Very good
Jan 20, 2026
Room was excellent and clean, staff was great. The buffet was very good, lots of variety, however the al a carte restaurants were disappointing.
Darrell
Darrell, 10-night trip
Verified
10/10 Exceptional
Feb 10, 2026
Staffing in all areas of Riu were professional, welcoming, and made our stay very comfortable.
Thank you Riu!
Alexander
Alexander, 2-night trip
Verified
10/10 Exceptional
Dec 23, 2025
Clean rooms with beautiful views.
Dan
Dan, 5-night trip
Verified
10/10 Exceptional
Dec 22, 2025
Resort was very clean. Staff was excellent.
Carl
Carl, 14-night trip
Verified
10/10 Exceptional
Oct 29, 2025
Clean rooms and staff very friendly.
guadalupe
guadalupe, 4-night trip
Verified
10/10 Exceptional
Dec 14, 2025
What a spectacular RESORT! It was enormous, yet quiet & intimate. The decor was gorgeous & the staff was very friendly!
Mary
Mary, 4-night trip
Verified
10/10 Exceptional
Dec 14, 2025
We enjoy the pool and beach
Mike
Mike, 7-night trip
Verified
8/10 Very good
Dec 31, 2025
The staff was excellent. The food was ok and the margaritas need work, but overall we had an amazing time.
Ethan Richard
Ethan Richard, 7-night trip
Verified
8/10 Very good
Nov 8, 2025
Clean rooms, very friendly and hard working staff.
BEN
BEN, 5-night trip
Verified
10/10 Exceptional
Nov 30, 2025
Great ocean view rooms, fun staff, excellent food, very clean, and entertainment was top notch. 3rd time to the resort and it never disappoints.
Lorill Elizabeth
Lorill Elizabeth, 7-night trip
Verified
10/10 Exceptional
Dec 16, 2025
The room we received was fantastic as well as the maid service. Food and drink quality was very good