In the heart of Shinjuku, Citadines Shinjuku Tokyo offers a modern retreat with dry cleaning services and a 24-hour gym. Connect to in-room WiFi, explore the nearby Omoide Yokocho or take advantage of concierge services. Guests rave about the helpful staff and location.
1-28-13 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022
What's nearby
Tokyo Toy Museum - 6 min walk - 0.5 km
Isetan Department Store Shinjuku - 10 min walk - 0.9 km
Shinjuku Gyoen National Garden - 10 min walk - 0.9 km
Shinjuku Isetan - 12 min walk - 1.0 km
Omoide Yokocho - 15 min walk - 1.3 km
Getting around
Haneda Airport (HND) - 48 min drive
Shinjuku Station - 16 min walk
Seibu-Shinjuku Station - 17 min walk
Sendagaya Station - 19 min walk
Shinjuku-gyoemmae Station - 7 min walk
Shinjuku-sanchome Station - 8 min walk
Akebonobashi Station - 11 min walk
Restaurants
カレー王国 けらら - 1 min walk
小諸そば - 2 min walk
BASARA - 2 min walk
MIRIton cafe - 1 min walk
とよ吉 - 2 min walk
About this property
Citadines Shinjuku Tokyo
Citadines Shinjuku Tokyo puts you in a great location, within a 15-minute walk of Isetan Department Store Shinjuku and Shinjuku Gyoen National Garden. Guests can visit the 24-hour fitness center for a workout, and freebies like WiFi and wired internet are added perks. Nice touches like deep soaking tubs, down comforters, and slippers are offered up in all apartments. Fellow travelers like that it's just a short walk to public transportation: Shinjuku-gyoemmae Station is 7 minutes away and Shinjuku-sanchome Station is 8 minutes.
At a glance
DONE
Property size
160 apartments
Arranged over 12 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
PETS
Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
No onsite parking
VPN_KEY
Other information
Designated smoking areas
Property amenities
Internet
Free WiFi
Parking and transportation
No onsite parking available
Family friendly
Cribs (infant beds): JPY 550.0 per day
Children stay free (see details)
Kitchenette
Refrigerator
Microwave
Electric kettle
Water dispenser
Cookware/dishes/utensils
Dining
Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: JPY 1980 for adults and JPY 990 for children
Bedrooms
Down comforter
Bed sheets provided
Rollaway/extra beds: JPY 7260.0 per night
Bathrooms
Shower/tub combination
Deep soaking bathtub
Eco-friendly toiletries
Toilet paper
Bidet
Hair dryer
Towels provided
Toothbrush and toothpaste (on request)
Shampoo
Slippers
Entertainment
Flat-screen TV with satellite service
TV in a common area
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Computer station
Desk
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Elevator door width (inches): 41
Stair-free path to entrance
Wheelchair accessible (with limits)
Wheelchair-accessible lounge
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Designated smoking areas
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Iron/ironing board
Phone
Luggage storage
Blackout drapes/curtains
Safe at front desk
Reception hall
Location highlights
Near a metro station
In the city center
In the entertainment district
In the suburbs
In a regional park
Things to do
24-hour fitness center
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
160 rooms
12 floors
1 building
Built in 2008
Eco-friendly cleaning products provided
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 1980 for adults and JPY 990 for children
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Cribs/infant beds are available for JPY 550.0 per day
Rollaway beds are available for JPY 7260.0 per night
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Citadines Hotel Tokyo Shinjuku
Citadines Shinjuku Tokyo
Citadines Tokyo Shinjuku
Citadines Tokyo Hotel Shinjuku
Citadines Tokyo Shinjuku Hotel Shinjuku
Shinjuku Citadines Tokyo Hotel
Citadines Shinjuku Tokyo Aparthotel
Citadines Tokyo Shinjuku Hotel
Citanes Shinjuku Tokyo
Citadines Shinjuku Tokyo Tokyo
Citadines Shinjuku Tokyo Aparthotel
Citadines Shinjuku Tokyo Aparthotel Tokyo
Frequently asked questions
Does Citadines Shinjuku Tokyo offer free cancellation for a full refund?
Yes, Citadines Shinjuku Tokyo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Citadines Shinjuku Tokyo?
Sorry, pets aren't allowed.
Is parking offered on site at Citadines Shinjuku Tokyo?
Sorry, there's no onsite parking at Citadines Shinjuku Tokyo.
What are the check-in and check-out times at Citadines Shinjuku Tokyo?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Citadines Shinjuku Tokyo and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Does Citadines Shinjuku Tokyo have private hot tubs?
Yes, each apartment has a deep soaking bathtub.
Does Citadines Shinjuku Tokyo have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a refrigerator, a microwave, and cookware.
What's the area around Citadines Shinjuku Tokyo like?
Citadines Shinjuku Tokyo is in Shinjuku, a short 7-minute walk from Shinjuku-gyoemmae Station and 15 minutes' walk from Shinjuku Gyoen National Garden. The local area is walkable and popular with nature enthusiasts.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
8.4
Location
9.2
Staff & service
9.0
Property conditions & facilities
Popular mentions
Service staff
Room
Location
Walking
Breakfast
Subway
Kitchen
Luggage
Restaurant
Bed
Reviews
Verified
8/10 Very good
Apr 12, 2026
Good location
Carina
Carina, 3-night trip
Verified
10/10 Exceptional
Mar 24, 2026
Great location. Friendly people!
Derman
Derman, 4-night trip
Verified
10/10 Exceptional
Feb 16, 2026
Room was very comfortable and spacious, staff was friendly and helpful, and location was great!
Bryn
Bryn, 1-night trip
Verified
8/10 Very good
Mar 21, 2026
Cleanliness was tops, great location. Staff was so warm, welcoming and helpful. Kento from the front desk was the best!
Lorraine
Lorraine, 2-night trip
Verified
8/10 Very good
Jan 20, 2026
Good location, friendly staff.
Nam
Nam, 1-night trip
Verified
10/10 Exceptional
Jan 26, 2026
Clean room, staff and amenities were amazing would recommend to anyone visiting Japan!
Mathew
Mathew, 4-night trip
Verified
10/10 Exceptional
Mar 23, 2026
Very large rooms for Tokyo standard. Excelent service
Julia
Julia, 1-night trip
Verified
10/10 Exceptional
Mar 19, 2026
Our room was large by Tokyo standards. It was clean, and the beds were comfortable. Close to two metro stations. We would stay here again the next time we're in Tokyo.
Jennifer
Jennifer, 6-night trip
Verified
10/10 Exceptional
Mar 21, 2026
Great staff. Let us check in early at no additional charge. Very clean and quiet.
Denise
Denise, 5-night trip
Verified
10/10 Exceptional
Dec 23, 2025
We enjoyed our stay, spacious rooms with kitchen
Flora
Flora, 2-night trip
Verified
10/10 Exceptional
Mar 15, 2026
Nice sized clean room with good facilities within. Nice breakfast options. Gym small, did not use. Good location, walkable to Shinjuku.
Mr Y PATEL
Mr Y PATEL, 2-night trip
Verified
10/10 Exceptional
Mar 7, 2026
Close to local shops and restaurants. About 10 min walk to subway
Tracy
Tracy, 4-night trip
Verified
10/10 Exceptional
Dec 22, 2025
Great location, bus stop just outside the hotel entrance, staff at reception were friendly and speaks English well
Lena
Lena, 5-night trip
Verified
10/10 Exceptional
Jan 12, 2026
Very clean and nice room.
All the staff there were very friendly and nice.
Second time staying and best area.
Bee Leng
Bee Leng, 5-night trip
Verified
10/10 Exceptional
Nov 16, 2025
Spotless room and courteous staff.
Chiang
Chiang, 1-night trip
Verified
10/10 Exceptional
Feb 7, 2026
Room big & clean
Rowena
Rowena, 3-night trip
Verified
8/10 Very good
Nov 4, 2025
Rooms were a good size, staff were great. Area was good
Rebecca
Rebecca, 12-night trip
Verified
10/10 Exceptional
Sep 29, 2025
Lots of dining options nearby
Avery
Avery, 7-night trip
Verified
10/10 Exceptional
Dec 1, 2025
Environmentally friendly and conscious. Staff friendly and helpful. Great location for our needs in Shinjuku.
Elaine
Elaine, 5-night trip
Verified
10/10 Exceptional
Sep 23, 2024
Great location
Good breakfast
Comfy beds
Maria
Maria, 3-night trip
Verified
8/10 Very good
Dec 10, 2025
Hotel was good considering it's age - needs the tired decor updated. Breakfast was lukewarm at best but variety is ok. Overall, it is comfortable, quiet and in a good location.
Christopher James
Christopher James, 13-night trip
Verified
8/10 Very good
Sep 11, 2025
Good location, close to subway station
James
James, 5-night trip
Verified
10/10 Exceptional
Apr 29, 2025
Would stay here again.
Really good location. Quiet hotel and nice sized room.
Andrea
Andrea, 2-night trip
Verified
10/10 Exceptional
Sep 22, 2025
Helpful and friendly staff. Great coffee in the lobby area. Laundry available.
Eric
Eric, 10-night trip
Verified
10/10 Exceptional
Mar 22, 2025
Great location
Easy check in, helpful staff, comfortable rooms and in a great location to walk to restaurants, shops and some sites. Had a great stay.