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Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive

4.5 star property
Puerto Aventuras beachfront property with 9 restaurants and free water park

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Photo gallery for Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive

Terrace/patio
Creator video
Lobby
9 restaurants, breakfast, lunch, dinner served; international cuisine
Private beach, white sand, sun loungers, beach umbrellas
Escape to paradise at Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive, where luxurious amenities and endless activities await. Soak up the sun on the private beach or indulge in a rejuvenating massage at Rock Spa. With 9 restaurants serving international cuisine, free water park access, and a swim-up bar with live music vibes.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Pet friendly
  • Bar
  • Pool
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 9 restaurants and 7 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free water park
  • Nightclub
  • 2 outdoor tennis courts
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels

Feel at home (6)

  • Private hot tub
  • Separate bathtub and shower
  • Separate bedroom
  • Premium TV channels
  • Garden
  • Terrace
The current price is CNY3,237
CNY3,237 total
includes taxes & fees
Oct 7 - Oct 8

Room options

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Oct 1 - Oct 2
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Tomorrow
Oct 2 - Oct 3
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Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Gold king bed

1 bedroom, premium bedding, in-room safe, desk

Deluxe Gold king bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
LCD TV
Premium bedding
Separate bedroom
Designer toiletries
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Rock Suite Platinum

Rock Suite Platinum | 1 bedroom, premium bedding, in-room safe, desk

Rock Suite Platinum

Highlights

Balcony
Separate dining area
Soundproofed
Private indoor hot tub
Air conditioning
LCD TV
Premium bedding
2 bedrooms
  • 45 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Rock Royalty Level - Deluxe platinum, 1 king bed

1 bedroom, premium bedding, in-room safe, desk

Rock Royalty Level - Deluxe platinum, 1 king bed

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
LCD TV
Premium bedding
Separate bedroom
Designer toiletries
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Swim-up King

1 bedroom, premium bedding, in-room safe, desk

Deluxe Swim-up King

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Soundproofed
Private pool
Private indoor hot tub
Air conditioning
LCD TV
Premium bedding
Separate bedroom
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Platinum Sky Terrace, one king bed

Deluxe Platinum Sky Terrace, one king bed | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Platinum Sky Terrace, one king bed

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
LCD TV
Premium bedding
Separate bedroom
Designer toiletries
  • 87 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Gold, two double beds

Deluxe Gold, two double beds | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Gold, two double beds

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
LCD TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 43 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Diamond, one king bed

1 bedroom, premium bedding, in-room safe, desk

Deluxe Diamond, one king bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
LCD TV
Premium bedding
Separate bedroom
Designer toiletries
  • 45 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

2 outdoor pools

Hard Rock Hotel Riviera Maya - All Inclusive

  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
7.8 out of 10, Good, 1,016 reviews
The price is CNY3,106
CNY3,106 total
includes taxes & fees
Oct 5 - Oct 6
Hard Rock Hotel Riviera Maya - All Inclusive
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About the neighborhood

Map
Carretera Cancun-Chetumal KM 72, Riviera Maya, Puerto Aventuras, QROO, 77710

What's nearby

  • Blu Riviera Maya - 19 min walk - 1.6 km
  • Puerto Aventuras Golf Club - 4 min drive - 2.1 km
  • Puerto Aventuras Marina - 5 min drive - 2.5 km
  • Dolphin Discovery - 5 min drive - 2.2 km
  • Oasis Beach - 5 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 64 min drive
  • Tulum Intl. Airport (TQO) - 84 min drive
  • Cozumel Intl. Airport (CZM) - 18.2 miles/29.3 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Faro Gastro Market - ‬5 min walk
  • ‪Ayami - ‬9 min drive
  • ‪Bloved Restaurant & Lounge - ‬9 min drive
  • ‪The Market - ‬11 min walk
  • ‪Las Brisas - ‬9 min drive

About this property

Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive

Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive offers a private beach where you can enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 15-minute drive of Xplor Theme Park. There's plenty of fun with the 3 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy, and hydrotherapy. Toro, one of 9 restaurants, serves international cuisine and is open for lunch and dinner. Other highlights at this luxurious property include 7 bars/lounges, a nightclub, and a fitness center. Fellow travelers say great things about the helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Tennis

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

At a glance

DONE

Hotel size

    • 577 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 40 lbs per pet)*
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 9 restaurants
  • 7 bars/lounges
  • 2 coffee shops
  • Swim-up bar
  • Private dining
  • 24-hour room service
  • Snack bar/deli

What to do

  • On a private beach
  • Tennis lessons
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Basketball
  • Volleyball
  • Golf lessons
  • Ziplining
  • Karaoke
  • Pool table
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Golf cart on site
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • Adjacent to a golf course
  • 3 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Golf clubhouse on site
  • Nightclub
  • Hot tub
  • 2 outdoor tennis courts
  • Massage/treatment rooms
  • Waterslide

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Private indoor hot tub
  • Balcony

Freshen up

  • Jetted bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Rock Spa has 50 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Toro - This restaurant specializes in international cuisine and serves lunch and dinner.
Ciao - This restaurant specializes in Italian cuisine and serves breakfast and dinner.
Le Petit Cochon - This restaurant specializes in French cuisine and serves dinner only.
Los Gallos - This restaurant specializes in Mexican cuisine.
Dive - This poolside bar serves light fare only.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 68 per person (roundtrip)

Pets

  • Pets are allowed for an extra charge of USD 150 per pet, per stay

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hard Rock Hotel Riviera Maya Adults Solidaridad
Hard Rock Riviera Maya Adults Only
Hard Rock Riviera Maya Adults Only Puerto Aventuras
Hard Rock Hotel Riviera Maya Adults
Hard Rock Hotel Riviera Maya Adults Puerto Aventuras
Hard Rock Hotel Riviera Maya Adults All Inclusive
Hard Rock Hotel Riviera Maya Adults Only All Inclusive
Hard Rock Riviera Maya Adults
Hard Rock Hotel Riviera Maya Adults Only All Inclusive

Frequently asked questions

Does Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive offer free cancellation for a full refund?

Yes, Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive?

Yes, there are 3 outdoor pools.

Are pets allowed at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 40 lbs per pet. There's a charge of USD 150 per pet, per stay. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive?

Yes, an airport shuttle is available. The charge is USD 68 per person roundtrip.

What are the check-in and check-out times at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Check-out time is noon.

Is there an onsite casino at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (21-min drive) is nearby.

What is there to do at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive and nearby?

Have fun with onsite activities such as ziplining, and improve your game on the tennis courts. Additional recreation onsite includes fitness classes, basketball, and Pilates. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 3 outdoor swimming pools. Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive also has 7 bars, a nightclub, and a private beach, as well as a waterslide, a fitness center, and private indoor hot tubs.

Are there restaurants at or near Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive?

Yes, there are 9 onsite restaurants, featuring international cuisine and poolside dining.

Does Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive have rooms with private hot tubs?

Yes, each room has a private indoor hot tub and a jetted bathtub.

Does Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

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Reviews

Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive Reviews

8.2

Very Good

8.6

Cleanliness

8.8

Location

8.8

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities

What guests liked

  • Food was decent and dining experiences were enjoyable at the property's restaurants. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Food
Service staff
Room
Restaurant
Adults
Entertainment
Children
Trip
Beach
Family friendly

Reviews

10/10 Exceptional

Exelente
Merari, 3-night trip

10/10 Exceptional

I loved it! I definitely want to go back! The staff was warm & friendly.
Nayilah Francesca, 2-night trip

10/10 Exceptional

Overall great resort!
Paul, 5-night trip

10/10 Exceptional

Everything was worth it! 5 start resort for sure. Food was amazing
Juan, 3-night trip

8/10 Very good

different dining options. we were far from the main entertainment. building 1 all adults heaven. staff were great n very friendly!
Aileen Amiscosa De Las, 5-night trip

10/10 Exceptional

K
Dylan, 2-night trip

10/10 Exceptional

Excelente opción para viajar con familia o en pareja. Muy buena calidad de bebidas y alimentos, playa súper tranquila excelente para niños o adultos mayores.
OMAR, 4-night trip

10/10 Exceptional

Huge resort, staff are accommodating.
Ibrahim, 4-night trip

10/10 Exceptional

Resort was even better than the pictures. Amazing staff, very accommodating.
Anita, 6-night trip

10/10 Exceptional

Muy recomendable

Todo excelente, la comida muy rica, todos muy amables
Alejandro, 3-night trip

10/10 Exceptional

Todo bien . Lo único malo que puedo ponerle es que los horaria de los restaurante de la comida cierran muy temprano . A las 3 . O sea hace check in y yo no puedes comer porque todo está cerrado !! Solo algo en la cafetería !! Hay mucha humedad en los cuartos !! Está muy caro para lo que ofrecen !!
YADIRA, 3-night trip

10/10 Exceptional

En general es un bonito y espacioso hotel el cual puedo recomendar y visitar nuevamente
Vladimir calimerio, 1-night trip

10/10 Exceptional

Excellent service from all staff. Very good food and services in all restaurants visited so far.
Pedro, 1-night trip

6/10 Good

A propiedad es muy bonita . Las recámaras un poco pequeñas , pero bien. Lo que es absolutamente terrible es la comida . Desde los alimentos más básicos . Algunos literalmente “incomibles” .
Joaquin, 2-night trip

10/10 Exceptional

Muy agradable estadía.
ROLANDO, 2-night trip

10/10 Exceptional

Like did the scenery and how great the staff and everyone was
Shawn, 4-night trip

10/10 Exceptional

Best resort ever
Reese, 3-night trip

10/10 Exceptional

Todo excelente me gustó mucho la comida tragos y el ambiente
Eugenia, 5-night trip

4/10 Fair

Need better food
Sutharshan, 6-night trip

10/10 Exceptional

El personal es lo mejor del hotel, se ve que disfrutan su trabajo! Las instalaciones y amenidades son excelentes
Marycarmen, 2-night trip

10/10 Exceptional

loved it all
Andrea, 2-night trip

10/10 Exceptional

Great service and food
David, 5-night trip

10/10 Exceptional

STAFF WAS SUPER NICE AND PROFESSIONAL. DRINKS AT THE BAR WERE GREAT.
Ana Teresa, 7-night trip

8/10 Very good

Very good food
Gerardo, 3-night trip

10/10 Exceptional

Amazing property
Iesha, 3-night trip