Average hotel. A problem with the room smell but they switched me without too much hassle. Love the TOTO toilets. Other than that, average room that is showing age and is very overpriced. Very good location.
Japanese touches seems strange. Mixed up brand.
Everything was great, I would've rated 5 stars all across however other hotels have made solid strivings accommodating early check ins. I arrived at noon, the room was guaranteed at 3pm and I received a room ready notification at 3:32pm. Anticipating varying levels of guest circumstances and not charging people for these variations is a 5 star rating.
Joshua
1 晚行程
10/10
We appreciated the hotel’s location since it was close to the cruise dock. The bathroom needed
Janine
2 晚家庭旅行
10/10
Great location and beautiful property. Staff were all very helpful and professional. We had a beautiful room with a water view. The restaurant and bar closes very early, 9pm last call just something to be aware of.
Rose
4 晚行程
10/10
Kristin
2 晚结伴旅行
10/10
We had a great stay. The front desk staff was very polite and helpful. We would definitely stay there again. We loved our corner room.
Kristina
2 晚家庭旅行
8/10
Pour 5 jours, nous avons eu 1 chambre au 6 e avec double lits.
Les toilettes faisait beaucoup de bruit quand nous les utilisions comme des grands bruits de tuyaux surtout gênant la nuit.
Nous en avons reparlé à la réception qui nous a changé en nous mettant au 16e avec un grand lit.
Malheureusement, il y avait un bruit permanent du frigidaire donc nous n’avons pas bien dormi.
Dommage
francois
5 晚家庭旅行
10/10
Gorgeous hotel in a prime location. Easy walk to Canada place, with luggage, to board an Alaska cruise. Wish we had booked more than 1 night.
Toni
1 晚行程
10/10
Excellent hotel. Fron desk staff was friendly and helpful. Location was perfect as I was leaving on a cruise after my stay and the port was about a three-block walk. It is also close to many restaurants and stores not in the downtown area being a shortish walk to Robson and even shorter to get to the train that will take you all over the city. It's not a resort, so don't expect too many frills. It's a downtown hotel that is most likely catered more to business travelers, so it's nice but basic except for the fancy Japanese toilets. Hotels in Vancouver are expensive in general so the cost of staying here isn't really as exorbitant as it may seem for that location.
Paul
1 晚行程
10/10
Clean, Japanese style toilet, fast elevators and convenient location