Does Mitsis Grand Hotel offer free cancellation for a full refund?

Yes, Mitsis Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mitsis Grand Hotel?

Yes, there are 2 outdoor pools, an indoor pool, and a children's pool.

Is parking offered on site at Mitsis Grand Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Mitsis Grand Hotel?

Check-in start time: 2:00 PM; Check-in end time: 1:30 PM. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Mitsis Grand Hotel?

No, this hotel doesn't have a casino, but Rhodes Casino (6-min walk) is nearby.

What is there to do at Mitsis Grand Hotel and nearby?

Have fun with onsite activities like water skiing, windsurfing, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Mitsis Grand Hotel also has 2 bars, an indoor pool, and a fitness center, as well as spa services, an arcade, and a picnic area.

Are there restaurants at or near Mitsis Grand Hotel?

Yes, there are 8 onsite restaurants, featuring local and international cuisine, pool views, and poolside dining.

What's the area around Mitsis Grand Hotel like?

Mitsis Grand Hotel is a short 6-minute walk from Rhodes Casino and 6 minutes' walk from Harbour Gates.

Mitsis Grand Hotel, Rhodes: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Sep 16, 2022

Had a great time, everyone was really lovely, food and location brilliant.

Erica, 7-night trip

10/10 Exceptional

Sep 23, 2023

Amazing staff, fabulous food and drink, entertainment was great too. Wonderful location.

Beverley, 5-night trip

10/10 Exceptional

Apr 27, 2024

Our stay here was just perfect. Food was good with plenty of variety, room was very comfortable and serviced twice a day, position is fantastic right in front of the beach and an easy 15 to 20 minute walk into the old historic centre. The staff are always welcoming and willing to satisfy your every need.

Judith Angela, 5-night trip

10/10 Exceptional

May 8, 2024

The staff were so friendly, pleasant, helpful and almost all spoke good English. We highly recommend the please and will definitely be back.

Amir, 4-night trip

8/10 Very good

Sep 29, 2023

Fabulous hotel with an excellant focus on customer service. Great food and great facilities. Bedrooms could do with a face lift but very clean.

Sandra Anne, 7-night trip

10/10 Exceptional

Oct 29, 2023

Third year here at the Mitsis , as usual staff and service were faultless Building starting to look a bit tired in places but not enough to detract from the great experience this hotel provides

Dean, 7-night trip

8/10 Very good

Dec 21, 2023

Great customer service, with personable & responsive staff

Patrick, 2-night trip

8/10 Very good

Oct 21, 2022

Everything is great apart the bathroom is dated and main dishes on the buffet need to improved.

Wai, 7-night trip

10/10 Exceptional

Sep 16, 2023

Great customer service from all staff. Food & drink options excellent. Good quality & choice. The only negative is the rooms are a bit tired but a major refurbishment is due n 2025. Can't wait to return.

Stephen Leslie, 14-night trip

10/10 Exceptional

May 9, 2023

It was a perfect stay

It was a very relaxing stay, the service was excelent. The place is not new but it does the job. It was worth ecery penny. Don't hesitate.

Omer, 3-night trip

10/10 Exceptional

Sep 15, 2022

This was our first visit to Rhodes and to The Mitsis Grand Beach Hotel. We thoroughly enjoyed both. All the staff were friendly and efficient but we wish to make special mention of George the Manager of Food & Beverages , who went out of his way to be both informative and welcoming. The Accommodation, Cleanliness , Food & Drinks were all of a very good standard , and we can recommend it for a happy holiday destination.

Yan, 7-night trip

8/10 Very good

Oct 26, 2022

This was a great property! It was very clean the staff were always very helpful. They had a lot of different food options and the hotel was right by the beach. This hotel is also a stop for a hop on and off bus tour which was extremely convenient. Only thing I will add was there was live music playing every night until around 11pm which did tend to keep our kids up. Overall though this was a great accommodation.

Aaron, 6-night trip

10/10 Exceptional

Apr 20, 2024

Amazing service. Hotel v. Good. Main dining hall food very good overall, but coffee was not upto standard. Would have expected some smoked salmon and more fish, sardines. I would visit again. Staff amazing, the best ive experienced in a hotel ever. 9/10

robert, 7-night trip

8/10 Very good

Aug 22, 2024

The hotel was nice, staff were excellent, the rooms not as I thought will be for the Mitsis chain. Disappointed, in the room were 🐜 , didn't allow me late check out even though Im a gold member they wanted me to pay them for late check out something that in every hotel I've been I got.

sefi shine, 7-night trip

10/10 Exceptional

Sep 9, 2024

It was our 2nd visit to the Grand, and this visit seemed better than the first (last year in May). Food great (even my partner was pleased....must be good😊), staff helpful and attentive from luggage man, reception (thank you), restaurant staff (thank you Marios and team) and cleaners/house keeping...to be honest outstanding service from all! Room great...worth paying a little extra for sea view....get the sea and the sunset! Being upgraded in 2025, so not open 😪....really, does it need it!, lovely old building but not tired....worth waiting for 2026 when we will rebook.....thank you Grand Hotel, very happy.

Paul, 6-night trip

10/10 Exceptional

Oct 26, 2023

Majority of the staff were absolutely lovely and friendly. Some of the bar staff, not so, but having heard the way some people speak to them I’m not surprised. Definitely coming next year.

Paul, 7-night trip

8/10 Very good

Aug 16, 2024

The hotel is big and gives a chilled vibe. Although both hotel rooms need a revamp (I’ve read the hotel is due to go through a massive refurb later this year), we couldn’t fault the stay. Staff were always polite, helpful and attentive. Food and drink options were fab across all restaurants and bars, including the big list of cocktails included in the all inclusive. Room was big and comfortable. We received free pool/beach towels that could be changed daily. WiFi was so-so but when it worked well, it was good. The hotel was a good level of busy, not too packed, considering we stayed in the height of summer. We’d happily stay again and will look forward to what the hotel looks like when it’s been done. Will consider staying at another hotel in the Mitsis Group.

Kelly, 7-night trip

8/10 Very good

Aug 24, 2024

This hotel is NOT a 5 star. While on paper it might be with the facilities and amenities it has to offer, the standard is not 5*. I'll begin with cons: 1.the sunbeds are so flimsy - they flipped my husband and I off our individual ones so many times - also when we laid back, they just completely snapped back! Unsafe! 2. Pillows were too high and hard to the point I had to sleep without or sleep on a towel! 3. Cleanliness - the hotel room balcony had cockroaches. The rooms were not cleaned - I came back to my room and found my used hot drink mugs just returned to the desk for re-use! There was a previous guests hair left on the hotels toiletries bottle and wasn't cleaned at all for days until I decided to clean. The rooms are outdated and are not soundproof. If you get a room by the main large round pool you won't have quiet-ish time until the entertainment stops around 2300hrs which was hard for us with very young kids. 4. Entertainment was a bit naff- probably more suited to older/more mature guests Pros 1. Great location - while it doesn't have a private beach, it does have designated sun beds for hotel guests on the beach right in front of it. It's a pebble beach though. Also only a 10 min walk into Rhodes town and has plenty of shops/restaurants around 2. Staff at the hotel were lovely - can't fault them at all especially Irinia 3. Good food/restaurant varieties 4. Kids club was amazing - Irine&Marisia!! 5. Could get a sunbed/pool options & space

jaina, 7-night trip

8/10 Very good

Aug 24, 2023

For the price we paid through Expedia, the hotel is good. Not 5* and high quality that the brand seems to suggest though. The restaurants served good food but the buffet was very basic. 3 star quality compared to other all inclusive hotels. The food choices were all most the same every night. The restaurants seem very under staffed too, even though there’s lots of people working there. We went for brunch one morning and got told basically they had run out of everything because of the other guests so when I ordered the fruit pancakes, it was literally a pancake and syrup. The brunch restaurant was an absolute mess too. When we dined in the Italian restaurant, the service was very slow. I asked for an aperol spritz with my food and got told we usually would offer this but are too busy so pick a simpler drink. Not really 5* service. We ordered a lunch bag for a day trip and my vegetarian sandwich was literally tomato and lettuce. When you order one from the app it describes a lovely cheese roll in a lovely white chilled bag to keep your food cool all day. We got given a falling apart black bag and a paper bag. Don’t advertise it as so lovely if it’s so basic. The room we had was very dated and clearly needed a refurbishment compared to the other rooms we saw. Most of the hotel staff are very friendly. Great bar service! I think they are just overwhelmed with how many guests stay at the hotel. A few changes and the hotel would be great.

Abigail Louisa, 7-night trip

10/10 Exceptional

Nov 3, 2024

First time to rhodes and i was very impressed. The hotel is beautiful, clean and modern, tradional style bedroom (i think) but very spacious, very comfortable bed. Every single staff member was happy, always smiling and very helpful. All the food was amazing, great decent drinks and a huge choice of cocktails. I absolutely could not fault one thing. Great sea view room. Walking distance to new town where theres lots of bars, restaurants and shops. And not really much further to old town. If you don't mind maybe 20 mins walk. We will definitely be back. Thank you. Hope all the staff had a great last night closing meal and party, i am sure you have all worked very hard

sharon, 2-night trip

10/10 Exceptional

Oct 26, 2024

Our stay was amazing! First the food selections is unbelievable, 2 bars, 3 restaurants, buffet and an additional special resturants and branch you can choose from. The most important is the stuff, super smiling always helping and welcoming even in the odd hours of the night (some restaurant open until 2 or 4 at night). The only downside if i nitpick is that the hotel is not new and it is shown a little in the room but really the greek decore is timeless and everything is clean and organized. You can get there by bus from the airport, has lot of shops and restaurant near by. It is 13 min walking distances from the shopping area and 20 min from the old town of course by car its few minutes drive

Ariel, 5-night trip

2/10 Poor

Oct 17, 2024

from the first day to the last i was poorly due to virus running riot through the hotel.This holiday was saved up for 2 years prior for a family getaway and i spent all week in the hotel room due to the virus.this is absolutely unacceptable.also all other party members were poorly also.utter disgrace.

Lee, 10-night trip

10/10 Exceptional

Oct 9, 2024

Great location. Attentive staff.

Richard James, 4-night trip

10/10 Exceptional

Sep 14, 2024

Friendly welcome on arrival from George who took cases up to the room and explained a few things on the way up. Very swift check in. Room with lovely sea view. Great food options. Late check out available.

Lynn, 7-night trip

10/10 Exceptional

Sep 11, 2024

The property is at a perfect location and walkable, the beach is across the street and the staff is outstanding.

Zsuzsanna, 4-night trip

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